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Help-seeking is a critical way for students to learn new concepts, acquire new skills, and get unstuck when problem-solving in their computing courses. The recent proliferation of generative AI tools, such as ChatGPT, offers students a new…
Generative artificial intelligence (GenAI) can rapidly produce large and diverse volumes of content. This lends to it a quality of creativity which can be empowering in the early stages of design. In seeking to understand how creative ways…
Generative AI (GenAI) tools improve productivity in knowledge workflows such as writing, but also risk overreliance and reduced critical thinking. Cognitive forcing functions (CFFs) mitigate these risks by requiring active engagement with…
Amid ongoing policy and managerial debates on keeping humans in the loop of AI decision-making, we investigate whether human involvement in AI-based service production benefits downstream consumers. Partnering with a large savings bank in…
As generative artificial intelligence (GenAI) becomes increasingly capable of delivering personalized learning experiences and real-time feedback, a growing number of students are incorporating these tools into their academic workflows.…
Engineering classrooms are increasingly experimenting with generative AI (GenAI), but most uses remain confined to individual prompting and isolated assistance. This narrow framing risks reinforcing equity gaps and only rewarding the…
Natural disasters, including earthquakes, wildfires and cyclones, bear a huge risk on human lives as well as infrastructure assets. An effective response to disaster depends on the ability to rapidly and efficiently assess the intensity of…
Generative AI (GenAI) tools are radically expanding the scope and capability of automation in knowledge work such as academic research. While promising for augmenting cognition and streamlining processes, AI-assisted research tools may also…
The advancements in Generative Artificial Intelligence (GenAI) provide opportunities to enrich educational experiences, but also raise concerns about academic integrity. Many educators have expressed anxiety and hesitation in integrating…
The integration of generative AI into information access systems often presents users with synthesized answers that lack transparency. This study investigates how different types of explanations can influence user trust in responses from…
We present a study that explores the role of user-centred design in developing Generative AI (GenAI) tools for music composition. Through semi-structured interviews with professional composers, we gathered insights on a novel generative…
Generative AI (GenAI) has rapidly entered education, yet its user experience is often explained through adoption-oriented constructs such as usefulness, ease of use, and engagement. We argue that these constructs are no longer sufficient…
Artificial intelligence is fundamentally changing how health content is encountered and acted upon across both the information and healthcare ecosystems. AI systems now generate claims, curate information, interpret symptoms, synthesize…
This study evaluates the impact of students' usage of generative artificial intelligence (GenAI) tools such as ChatGPT on their exam performance. We analyse student essays using GenAI detection systems to identify GenAI users among the…
Artificial Intelligence (AI) increasingly becomes an indispensable advisor. New ethical concerns arise if AI persuades people to behave dishonestly. In an experiment, we study how AI advice (generated by a Natural-Language-Processing…
The widespread adoption of generative AI is already impacting learning and help-seeking. While the benefits of generative AI are well-understood, recent studies have also raised concerns about increased potential for cheating and negative…
Modelling users' online decision-making and opinion change is a complex issue that needs to consider users' personal determinants, the nature of the topic and the information retrieval activities. Furthermore, generative-AIbased products…
In AI-assisted decision-making, it is crucial but challenging for humans to achieve appropriate reliance on AI. This paper approaches this problem from a human-centered perspective, "human self-confidence calibration". We begin by proposing…
Generative Artificial Intelligence (GAI) can be seen as a double-edged weapon in education. Indeed, it may provide personalized, interactive and empowering pedagogical sequences that could favor students' intrinsic motivation, active…
PEER-REVIEWED AND ACCEPTED IN IEEE- ISTAS 2025 The rapid evolution of Generative AI (GenAI) has introduced unprecedented opportunities while presenting complex challenges around ethics, accountability, and societal impact. This paper draws…