Related papers: IPQA: A Benchmark for Core Intent Identification i…
In emotional support conversations, unclear intentions can lead supporters to employ inappropriate strategies, inadvertently imposing their expectations or solutions on the seeker. Clearly defined intentions are essential for guiding both…
Traditional relational data interfaces require precise structured queries over potentially complex schemas. These rigid data retrieval mechanisms pose hurdles for non-expert users, who typically lack language expertise and are unfamiliar…
Question answering over knowledge bases (KBQA) has become a popular approach to help users extract information from knowledge bases. Although several systems exist, choosing one suitable for a particular application scenario is difficult.…
Software with natural-language user interfaces has an ever-increasing importance. However, the quality of the included Question Answering (QA) functionality is still not sufficient regarding the number of questions that are answered…
Voice-controlled dialog systems have become immensely popular due to their ability to perform a wide range of actions in response to diverse user queries. These agents possess a predefined set of skills or intents to fulfill specific user…
Objective: Question answering (QA) systems have the potential to improve the quality of clinical care by providing health professionals with the latest and most relevant evidence. However, QA systems have not been widely adopted. This…
Novel intent discovery automates the process of grouping similar messages (questions) to identify previously unknown intents. However, current research focuses on publicly available datasets which have only the question field and…
Indirectness is a common feature of daily communication, yet is underexplored in NLP research for both low-resource as well as high-resource languages. Indirect Question Answering (IQA) aims at classifying the polarity of indirect answers.…
Product Question Answering (PQA) systems are key in e-commerce applications to provide responses to customers' questions as they shop for products. While existing work on PQA focuses mainly on English, in practice there is need to support…
Current AI interaction models treat the prompt as the primary object of exchange, omitting a critical layer: the user's latent source intent, the goal state preceding and motivating the prompt. Here we introduce Intent Signal Theory (IST),…
Learning-based image quality assessment (IQA) has made remarkable progress in the past decade, but nearly all consider the two key components -- model and data -- in isolation. Specifically, model-centric IQA focuses on developing…
Voice Assistants aim to fulfill user requests by choosing the best intent from multiple options generated by its Automated Speech Recognition and Natural Language Understanding sub-systems. However, voice assistants do not always produce…
We present Conformal Intent Classification and Clarification (CICC), a framework for fast and accurate intent classification for task-oriented dialogue systems. The framework turns heuristic uncertainty scores of any intent classifier into…
We formalize a new modular variant of current question answering tasks by enforcing complete independence of the document encoder from the question encoder. This formulation addresses a key challenge in machine comprehension by requiring a…
Information retrieval (IR) systems play a critical role in navigating information overload across various applications. Existing IR benchmarks primarily focus on simple queries that are semantically analogous to single- and multi-hop…
Conflicts of interest often arise between data sources and their users regarding how the users' information needs should be interpreted by the data source. For example, an online product search might be biased towards presenting certain…
The evolution of Explainable Artificial Intelligence (XAI) has emphasised the significance of meeting diverse user needs. The approaches to identifying and addressing these needs must also advance, recognising that explanation experiences…
While numerous studies have been conducted in the literature exploring different types of machine learning approaches for search ranking, most of them are focused on specific pre-defined problems but only a few of them have studied the…
While large language models now handle million-token contexts, their capacity for reasoning across entire document repositories remains largely untested. Existing benchmarks are inadequate, as they are mostly limited to single long texts or…
Different from traditional text-to-image retrieval tasks, chat-based image retrieval allows the human-interactive system to iteratively clarify and refine user intent through multi-round dialogue, thereby achieving more fine-grained…