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Human evaluation is indispensable and inevitable for assessing the quality of texts generated by machine learning models or written by humans. However, human evaluation is very difficult to reproduce and its quality is notoriously unstable,…

Computation and Language · Computer Science 2023-05-04 Cheng-Han Chiang , Hung-yi Lee

Using Large Language Models (LLMs) for Process Mining (PM) tasks is becoming increasingly essential, and initial approaches yield promising results. However, little attention has been given to developing strategies for evaluating and…

Databases · Computer Science 2024-07-01 Alessandro Berti , Humam Kourani , Hannes Hafke , Chiao-Yun Li , Daniel Schuster

Requirements elicitation is still one of the most challenging activities of the requirements engineering process due to the difficulty requirements analysts face in understanding and translating complex needs into concrete requirements. In…

Software Engineering · Computer Science 2025-07-22 Giovanni Quattrocchi , Liliana Pasquale , Paola Spoletini , Luciano Baresi

Recent large language models (LLMs) have demonstrated promising capabilities in modeling real-world knowledge and enhancing knowledge-based generation tasks. In this paper, we further explore the potential of using LLMs to aid in the design…

Robotics · Computer Science 2024-11-04 Weicheng Ma , Luyang Zhao , Chun-Yi She , Yitao Jiang , Alan Sun , Bo Zhu , Devin Balkcom , Soroush Vosoughi

While recent advancements in aligning Large Language Models (LLMs) with recommendation tasks have shown great potential and promising performance overall, these aligned recommendation LLMs still face challenges in complex scenarios. This is…

Information Retrieval · Computer Science 2025-02-18 Yi Fang , Wenjie Wang , Yang Zhang , Fengbin Zhu , Qifan Wang , Fuli Feng , Xiangnan He

Query rewriting plays a vital role in enhancing conversational search by transforming context-dependent user queries into standalone forms. Existing approaches primarily leverage human-rewritten queries as labels to train query rewriting…

Human-Computer Interaction · Computer Science 2023-10-19 Fanghua Ye , Meng Fang , Shenghui Li , Emine Yilmaz

Evaluation of large language model (LLM) outputs requires users to make critical judgments about the best outputs across various configurations. This process is costly and takes time given the large amounts of data. LLMs are increasingly…

Software qualities such as usability or reliability are among the strongest determinants of mobile app user satisfaction and constitute a significant portion of online user feedback on software products, making it a valuable source of…

Software Engineering · Computer Science 2025-06-16 Eduard C. Groen , Fabiano Dalpiaz , Martijn van Vliet , Boris Winter , Joerg Doerr , Sjaak Brinkkemper

Recommender systems have traditionally followed modular architectures comprising candidate generation, multi-stage ranking, and re-ranking, each trained separately with supervised objectives and hand-engineered features. While effective in…

Information Retrieval · Computer Science 2025-10-06 Rahul Raja , Anshaj Vats , Arpita Vats , Anirban Majumder

Requirements Elicitation (RE) is a crucial software engineering skill that involves interviewing a client and then devising a software design based on the interview results. Teaching this inherently experiential skill effectively has high…

Software Engineering · Computer Science 2025-04-10 Nelson Lojo , Rafael González , Rohan Philip , José Antonio Parejo , Amador Durán Toro , Armando Fox , Pablo Fernández

Previous work adopts large language models (LLMs) as evaluators to evaluate natural language process (NLP) tasks. However, certain shortcomings, e.g., fairness, scope, and accuracy, persist for current LLM evaluators. To analyze whether…

Computation and Language · Computer Science 2025-01-22 Qintong Li , Leyang Cui , Lingpeng Kong , Wei Bi

Exploration, the act of broadening user experiences beyond their established preferences, is challenging in large-scale recommendation systems due to feedback loops and limited signals on user exploration patterns. Large Language Models…

Recently, the fast development of Large Language Models (LLMs) such as ChatGPT has significantly advanced NLP tasks by enhancing the capabilities of conversational models. However, the application of LLMs in the recommendation domain has…

Information Retrieval · Computer Science 2023-08-24 Junling Liu , Chao Liu , Peilin Zhou , Qichen Ye , Dading Chong , Kang Zhou , Yueqi Xie , Yuwei Cao , Shoujin Wang , Chenyu You , Philip S. Yu

The impressive performance of large language models (LLMs) has attracted considerable attention from the academic and industrial communities. Besides how to construct and train LLMs, how to effectively evaluate and compare the capacity of…

Information Retrieval · Computer Science 2024-06-04 Zhumin Chu , Qingyao Ai , Yiteng Tu , Haitao Li , Yiqun Liu

Online reviews play a pivotal role in influencing consumer decisions across various domains, from purchasing products to selecting hotels or restaurants. However, the sheer volume of reviews -- often containing repetitive or irrelevant…

Computation and Language · Computer Science 2024-10-18 Mir Tafseer Nayeem , Davood Rafiei

Large language models (LLMs) exhibit remarkable performance across various NLP tasks. However, they often generate incorrect or hallucinated information, which hinders their practical applicability in real-world scenarios. Human feedback…

Computation and Language · Computer Science 2023-05-24 Wenhao Yu , Zhihan Zhang , Zhenwen Liang , Meng Jiang , Ashish Sabharwal

Recommender systems utilizing explicit feedback have witnessed significant advancements and widespread applications over the past years. However, generating recommendations in few-shot scenarios remains a persistent challenge. Recently,…

Information Retrieval · Computer Science 2023-12-22 Zhoumeng Wang

Personalizing the outputs of large language models (LLMs) to align with individual user preferences is an active research area. However, previous studies have mainly focused on classification or ranking tasks and have not considered…

Computation and Language · Computer Science 2025-10-02 Koki Ryu , Hitomi Yanaka

Large language models (LLMs) are gaining increasing popularity in software engineering (SE) due to their unprecedented performance across various applications. These models are increasingly being utilized for a range of SE tasks, including…

Software Engineering · Computer Science 2025-11-05 Xing Hu , Feifei Niu , Junkai Chen , Xin Zhou , Junwei Zhang , Junda He , Xin Xia , David Lo

Large Language Models (LLMs) have the potential to semi-automate some process mining (PM) analyses. While commercial models are already adequate for many analytics tasks, the competitive level of open-source LLMs in PM tasks is unknown. In…

Computation and Language · Computer Science 2024-07-19 Alessandro Berti , Humam Kourani , Wil M. P. van der Aalst