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Recommendation systems (RecSys) are designed to connect users with relevant items from a vast pool of candidates while aligning with the business goals of the platform. A typical industrial RecSys is composed of two main stages, retrieval…

Information Retrieval · Computer Science 2024-12-19 Chi Liu , Jiangxia Cao , Rui Huang , Kuo Cai , Weifeng Ding , Qiang Luo , Kun Gai , Guorui Zhou

Industrial sponsored search system (SSS) can be logically divided into three modules: keywords matching, ad retrieving, and ranking. During ad retrieving, the ad candidates grow exponentially. A query with high commercial value might…

Accurate intent classification is critical for efficient routing in customer service, ensuring customers are connected with the most suitable agents while reducing handling times and operational costs. However, as companies expand their…

Computation and Language · Computer Science 2025-11-18 Ziji Zhang , Michael Yang , Zhiyu Chen , Yingying Zhuang , Shu-Ting Pi , Qun Liu , Rajashekar Maragoud , Vy Nguyen , Anurag Beniwal

Search components in e-commerce apps, often complex AI-based systems, are prone to bugs that can lead to missed recalls - situations where items that should be listed in search results aren't. This can frustrate shop owners and harm the…

Software Engineering · Computer Science 2024-07-01 Shengnan Wu , Yongxiang Hu , Yingchuan Wang , Jiazhen Gu , Jin Meng , Liujie Fan , Zhongshi Luan , Xin Wang , Yangfan Zhou

In recommendation systems, the relevance and novelty of the final results are selected through a cascade system of Matching -> Ranking -> Strategy. The matching model serves as the starting point of the pipeline and determines the upper…

Information Retrieval · Computer Science 2024-08-07 Xin Jiang , Kaiqiang Wang , Yinlong Wang , Fengchang Lv , Taiyang Peng , Shuai Yang , Xianteng Wu , Pengye Zhang , Shuo Yuan , Yifan Zeng

E-commerce search engines often rely solely on product titles as input for ranking models with latency constraints. However, this approach can result in suboptimal relevance predictions, as product titles often lack sufficient detail to…

Information Retrieval · Computer Science 2025-08-13 Nitin Yadav , Changsung Kang , Hongwei Shang , Ming Sun

As Learning-to-Rank (LTR) approaches primarily seek to improve ranking quality, their output scores are not scale-calibrated by design. This fundamentally limits LTR usage in score-sensitive applications. Though a simple multi-objective…

Information Retrieval · Computer Science 2023-08-23 Aijun Bai , Rolf Jagerman , Zhen Qin , Le Yan , Pratyush Kar , Bing-Rong Lin , Xuanhui Wang , Michael Bendersky , Marc Najork

Ranking consistently emerges as a primary focus in information retrieval research. Retrieval and ranking models serve as the foundation for numerous applications, including web search, open domain QA, enterprise domain QA, and text-based…

Information Retrieval · Computer Science 2024-12-16 Hansa Meghwani

Accurately retrieving relevant bid keywords for user queries is critical in Sponsored Search but remains challenging, particularly for short, ambiguous queries. Existing dense and generative retrieval models often fail to capture nuanced…

Information Retrieval · Computer Science 2024-10-21 Akash Kumar Mohankumar , Gururaj K , Gagan Madan , Amit Singh

Modern app store recommender systems struggle with multiple-category apps, as traditional taxonomies fail to capture overlapping semantics, leading to suboptimal personalization. We propose PCR-CA (Parallel Codebook Representations with…

Information Retrieval · Computer Science 2025-09-09 Bin Tan , Wangyao Ge , Yidi Wang , Xin Liu , Jeff Burtoft , Hao Fan , Hui Wang

On most sponsored search platforms, advertisers bid on some keywords for their advertisements (ads). Given a search request, ad retrieval module rewrites the query into bidding keywords, and uses these keywords as keys to select Top N ads…

Information Retrieval · Computer Science 2018-04-25 Su Yan , Wei Lin , Tianshu Wu , Daorui Xiao , Xu Zheng , Bo Wu , Kaipeng Liu

Reranker models aim to re-rank the passages based on the semantics similarity between the given query and passages, which have recently received more attention due to the wide application of the Retrieval-Augmented Generation. Most previous…

Computation and Language · Computer Science 2025-01-14 Junlong Liu , Yue Ma , Ruihui Zhao , Junhao Zheng , Qianli Ma , Yangyang Kang

Providing high-quality item recall for text queries is crucial in large-scale e-commerce search systems. Current Embedding-based Retrieval Systems (ERS) embed queries and items into a shared low-dimensional space, but uni-modality ERS rely…

Information Retrieval · Computer Science 2024-08-28 Hao Jiang , Haoxiang Zhang , Qingshan Hou , Chaofeng Chen , Weisi Lin , Jingchang Zhang , Annan Wang

Generative retrieval (GR) has gained significant attention as an effective paradigm that integrates the capabilities of large language models (LLMs). It generally consists of two stages: constructing discrete semantic identifiers (IDs) for…

Information Retrieval · Computer Science 2025-11-05 Xiaoyu Liu , Fuwei Zhang , Yiqing Wu , Xinyu Jia , Zenghua Xia , Fuzhen Zhuang , Zhao Zhang , Fei Jiang , Wei Lin

Large language models (LLMs) often struggle with context fidelity, producing inconsistent answers when responding to questions based on provided information. Existing approaches either rely on expensive supervised fine-tuning to generate…

Computation and Language · Computer Science 2025-09-18 Suyuchen Wang , Jinlin Wang , Xinyu Wang , Shiqi Li , Xiangru Tang , Sirui Hong , Xiao-Wen Chang , Chenglin Wu , Bang Liu

Large-scale e-commerce search must surface a broad set of items from a vast catalog, ranging from bestselling products to new, trending, or seasonal items. Modern systems therefore rely on multiple specialized retrieval channels to surface…

Information Retrieval · Computer Science 2026-03-09 Aditya Gaydhani , Guangyue Xu , Dhanush Kamath , Ankit Singh , Alex Li

Repository-level code completion remains a challenging task for existing code large language models (code LLMs) due to their limited understanding of repository-specific context and domain knowledge. While retrieval-augmented generation…

Software Engineering · Computer Science 2026-01-28 Tianyue Jiang , Yanli Wang , Yanlin Wang , Daya Guo , Ensheng Shi , Yuchi Ma , Jiachi Chen , Zibin Zheng

Modern search systems rely on a fast first stage retriever to fetch relevant items from a massive catalog of items. Deployed search systems often use user engagement signals to supervise bi-encoder retriever training at scale, because these…

Information Retrieval · Computer Science 2026-05-06 Shasvat Desai , Md Omar Faruk Rokon , Jhalak Nilesh Acharya , Isha Shah , Hong Yao , Utkarsh Porwal , Kuang-chih Lee

Embedding-based retrieval aims to learn a shared semantic representation space for both queries and items, enabling efficient and effective item retrieval through approximate nearest neighbor (ANN) algorithms. In current industrial…

Information Retrieval · Computer Science 2025-10-14 Han Zhang , Yunjiang Jiang , Mingming Li , Haowei Yuan , Yiming Qiu , Wen-Yun Yang

Modern retrieval systems do not rely on a single ranking model to construct their rankings. Instead, they generally take a cascading approach where a sequence of ranking models are applied in multiple re-ranking stages. Thereby, they…

Information Retrieval · Computer Science 2025-04-17 Harrie Oosterhuis , Rolf Jagerman , Zhen Qin , Xuanhui Wang