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Traditional sparse and dense retrieval methods struggle to leverage general world knowledge and often fail to capture the nuanced features of queries and products. With the advent of large language models (LLMs), industrial search systems…

Information Retrieval · Computer Science 2025-07-14 Ming Pang , Chunyuan Yuan , Xiaoyu He , Zheng Fang , Donghao Xie , Fanyi Qu , Xue Jiang , Changping Peng , Zhangang Lin , Ching Law , Jingping Shao

In large e-commerce platforms, search systems are typically composed of a series of modules, including recall, pre-ranking, and ranking phases. The pre-ranking phase, serving as a lightweight module, is crucial for filtering out the bulk of…

Information Retrieval · Computer Science 2024-08-22 Enqiang Xu , Yiming Qiu , Junyang Bai , Ping Zhang , Dadong Miao , Songlin Wang , Guoyu Tang , Lin Liu , Mingming Li

E-commerce information retrieval (IR) systems struggle to simultaneously achieve high accuracy in interpreting complex user queries and maintain efficient processing of vast product catalogs. The dual challenge lies in precisely matching…

Information Retrieval · Computer Science 2025-06-25 Shenbin Qian , Diptesh Kanojia , Samarth Agrawal , Hadeel Saadany , Swapnil Bhosale , Constantin Orasan , Zhe Wu

The vocabulary gap is a core challenge in information retrieval (IR). In e-commerce applications like product search, the vocabulary gap is reported to be a bigger challenge than in more traditional application areas in IR, such as news…

Information Retrieval · Computer Science 2020-07-21 Fatemeh Sarvi , Nikos Voskarides , Lois Mooiman , Sebastian Schelter , Maarten de Rijke

Mapping a search query to a set of relevant categories in the product taxonomy is a significant challenge in e-commerce search for two reasons: 1) Training data exhibits severe class imbalance problem due to biased click behavior, and 2)…

Information Retrieval · Computer Science 2021-05-11 Ali Ahmadvand , Surya Kallumadi , Faizan Javed , Eugene Agichtein

Retrieval-Augmented Generation (RAG) depends on document ranking to provide useful evidence for generation, but conventional reranking methods mainly optimize query-document relevance rather than generation usefulness. A relevant document…

Computation and Language · Computer Science 2026-05-07 Zhipeng Song , Yizhi Zhou , Xiangyu Kong , Jiulong Jiao , Xuezhou Ye , Chunqi Gao , Xueqing Shi , Yuhang Zhou , Heng Qi

Dense retrieval systems increasingly need to handle complex queries. In many realistic settings, users express intent through long instructions or task-specific descriptions, while target documents remain relatively simple and static. This…

Information Retrieval · Computer Science 2026-04-07 Seiji Maekawa , Moin Aminnaseri , Pouya Pezeshkpour , Estevam Hruschka

Retrieval-Augmented Generation (RAG) enhances large language models (LLMs) by pulling in external material, document, code, manuals, from vast and ever-growing corpora, to effectively answer user queries. The effectiveness of RAG depends…

Information Retrieval · Computer Science 2025-11-20 Yifan Xu , Vipul Gupta , Rohit Aggarwal , Varsha Mahadevan , Bhaskar Krishnamachari

This paper proposes a novel method to improve the accuracy of product search in e-commerce by utilizing a cluster language model. The method aims to address the limitations of the bi-encoder architecture while maintaining a minimal…

Information Retrieval · Computer Science 2023-09-26 Duleep Rathgamage Don , Ying Xie , Le Yu , Simon Hughes , Yun Zhu

The key to e-commerce search is how to best utilize the large yet noisy log data. In this paper, we present our embedding-based model for grocery search at Instacart. The system learns query and product representations with a two-tower…

Computation and Language · Computer Science 2022-09-14 Yuqing Xie , Taesik Na , Xiao Xiao , Saurav Manchanda , Young Rao , Zhihong Xu , Guanghua Shu , Esther Vasiete , Tejaswi Tenneti , Haixun Wang

Dense retrieval methods typically target unstructured text data represented as flat strings. However, e-commerce catalogs often include structured information across multiple fields, such as brand, title, and description, which contain…

Information Retrieval · Computer Science 2025-02-03 Niklas Freymuth , Dong Liu , Thomas Ricatte , Saab Mansour

We propose a two-stage "Mine and Refine" contrastive training framework for semantic text embeddings to enhance multi-category e-commerce search retrieval. Large scale e-commerce search demands embeddings that generalize to long tail, noisy…

Information Retrieval · Computer Science 2026-02-20 Jiaqi Xi , Raghav Saboo , Luming Chen , Martin Wang , Sudeep Das

E-commerce recommendation and search commonly rely on sparse keyword matching (e.g., BM25), which breaks down under vocabulary mismatch when user intent has limited lexical overlap with product metadata. We cast content-based recommendation…

Machine Learning · Computer Science 2026-02-03 Mritunjay Pandey

With the rapid growth of e-Commerce, online product search has emerged as a popular and effective paradigm for customers to find desired products and engage in online shopping. However, there is still a big gap between the products that…

Information Retrieval · Computer Science 2020-01-16 Rahul Radhakrishnan Iyer , Rohan Kohli , Shrimai Prabhumoye

User queries in e-commerce search are often vague, short, and underspecified, making it difficult for retrieval systems to match them accurately against structured product catalogs. This challenge is amplified by the one-to-many nature of…

Information Retrieval · Computer Science 2025-09-11 Yipeng Zhang , Bowen Liu , Xiaoshuang Zhang , Aritra Mandal , Canran Xu , Zhe Wu

Many e-commerce search pipelines have four stages, namely: retrieval, filtering, ranking, and personalized-reranking. The retrieval stage must be efficient and yield high recall because relevant products missed in the first stage cannot be…

Information Retrieval · Computer Science 2025-04-09 Hrishikesh Kulkarni , Surya Kallumadi , Sean MacAvaney , Nazli Goharian , Ophir Frieder

Sponsored search in e-commerce poses several unique and complex challenges. These challenges stem from factors such as the asymmetric language structure between search queries and product names, the inherent ambiguity in user search intent,…

Information Retrieval · Computer Science 2025-02-14 Zhaodong Wang , Weizhi Du , Md Omar Faruk Rokon , Pooshpendu Adhikary , Yanbing Xue , Jiaxuan Xu , Jianghong Zhou , Kuang-chih Lee , Musen Wen

Showing items that do not match search query intent degrades customer experience in e-commerce. These mismatches result from counterfactual biases of the ranking algorithms toward noisy behavioral signals such as clicks and purchases in the…

Computation and Language · Computer Science 2020-05-08 Thanh V. Nguyen , Nikhil Rao , Karthik Subbian

A context-aware recommender system (CARS) applies sensing and analysis of user context to provide personalized services. The contextual information can be driven from sensors in order to improve the accuracy of the recommendations. Yet,…

Machine Learning · Computer Science 2022-08-10 Amit Livne , Eliad Shem Tov , Adir Solomon , Achiya Elyasaf , Bracha Shapira , Lior Rokach

In ecommerce search, query autocomplete plays a critical role to help users in their shopping journey. Often times, query autocomplete presents users with semantically similar queries, which can impede the user's ability to find diverse and…

Information Theory · Computer Science 2025-05-14 Adithya Rajan , Weiqi Tong , Greg Sharp , Prateek Verma , Kevin Li
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