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Large language models (LLMs) have demonstrated their capabilities across various NLP tasks. Their potential in e-commerce is also substantial, evidenced by practical implementations such as platform search, personalized recommendations, and…

Computation and Language · Computer Science 2025-03-21 Langming Liu , Haibin Chen , Yuhao Wang , Yujin Yuan , Shilei Liu , Wenbo Su , Xiangyu Zhao , Bo Zheng

Large Language Models (LLMs) encode vast world knowledge across multiple languages, yet their internal beliefs are often unevenly distributed across linguistic spaces. When external evidence contradicts these language-dependent memories,…

Computation and Language · Computer Science 2026-01-13 Jiaqi Zhao , Qiang Huang , Haodong Chen , Xiaoxing You , Jun Yu

In this work we present a systematic empirical study focused on the suitability of the state-of-the-art multilingual encoders for cross-lingual document and sentence retrieval tasks across a number of diverse language pairs. We first treat…

Computation and Language · Computer Science 2021-12-22 Robert Litschko , Ivan Vulić , Simone Paolo Ponzetto , Goran Glavaš

In this paper, we study how open-source large language models (LLMs) can be effectively deployed for improving query rewriting in conversational search, especially for ambiguous queries. We introduce CHIQ, a two-step method that leverages…

Information Retrieval · Computer Science 2024-09-27 Fengran Mo , Abbas Ghaddar , Kelong Mao , Mehdi Rezagholizadeh , Boxing Chen , Qun Liu , Jian-Yun Nie

Recent studies have explored integrating large language models (LLMs) into recommendation systems but face several challenges, including training-induced bias and bottlenecks from serialized architecture. To effectively address these…

Information Retrieval · Computer Science 2025-09-16 Donghee Han , Hwanjun Song , Mun Yong Yi

Multilabel classification is an emergent data mining task with a broad range of real world applications. Learning from imbalanced multilabel data is being deeply studied latterly, and several resampling methods have been proposed in the…

Machine Learning · Computer Science 2018-02-15 Francisco Charte , Antonio J. Rivera , María J. del Jesus , Francisco Herrera

Relevance is a foundation of user experience in e-commerce search. We view relevance optimization as a closed-loop ecosystem involving multiple human roles: users who provide feedback, product managers who define standards, annotators who…

Information Retrieval · Computer Science 2026-05-08 Commerce Search Relevance Team

Large Language Models (LLMs) are intended to reflect human linguistic competencies. But humans have access to a broad and embodied context, which is key in detecting and resolving linguistic ambiguities, even in isolated text spans. A…

Computation and Language · Computer Science 2025-10-22 Amber Shore , Russell Scheinberg , Ameeta Agrawal , So Young Lee

Users post numerous product-related questions on e-commerce platforms, affecting their purchase decisions. Product-related question answering (PQA) entails utilizing product-related resources to provide precise responses to users. We…

Computation and Language · Computer Science 2024-09-25 Yifei Yuan , Yang Deng , Anders Søgaard , Mohammad Aliannejadi

Query rewriting (QR) is a critical technique in e-commerce search, addressing the lexical gap between user queries and product descriptions to enhance search performance. Existing QR approaches typically fall into two categories:…

Information Retrieval · Computer Science 2025-09-26 Duy A. Nguyen , Rishi Kesav Mohan , Van Yang , Pritom Saha Akash , Kevin Chen-Chuan Chang

As retrieval-augmented generation prevails in large language models, embedding models are becoming increasingly crucial. Despite the growing number of general embedding models, prior work often overlooks the critical role of training data…

Computation and Language · Computer Science 2025-01-16 Xinshuo Hu , Zifei Shan , Xinping Zhao , Zetian Sun , Zhenyu Liu , Dongfang Li , Shaolin Ye , Xinyuan Wei , Qian Chen , Baotian Hu , Haofen Wang , Jun Yu , Min Zhang

This survey explores the fairness of large language models (LLMs) in e-commerce, examining their progress, applications, and the challenges they face. LLMs have become pivotal in the e-commerce domain, offering innovative solutions and…

Computation and Language · Computer Science 2024-06-25 Qingyang Ren , Zilin Jiang , Jinghan Cao , Sijia Li , Chiqu Li , Yiyang Liu , Shuning Huo , Tiange He , Yuan Chen

Quality estimation (QE) reranking is a form of quality-aware decoding which aims to improve machine translation (MT) by scoring and selecting the best candidate from a pool of generated translations. While known to be effective at the…

Computation and Language · Computer Science 2025-10-13 Krzysztof Mrozinski , Minji Kang , Ahmed Khota , Vincent Michael Sutanto , Giovanni Gatti De Giacomo

Search queries with superlatives (e.g., best, most popular) require comparing candidates across multiple dimensions, demanding linguistic understanding and domain knowledge. We show that LLMs can uncover latent intent behind these…

Computation and Language · Computer Science 2025-11-19 Yilun Zhu , Nikhita Vedula , Shervin Malmasi

Quantitative reasoning is a critical skill to analyze data, yet the assessment of such ability remains limited. To address this gap, we introduce the Quantitative Reasoning with Data (QRData) benchmark, aiming to evaluate Large Language…

Computation and Language · Computer Science 2024-06-11 Xiao Liu , Zirui Wu , Xueqing Wu , Pan Lu , Kai-Wei Chang , Yansong Feng

Traditionally, success in multilingual machine translation can be attributed to three key factors in training data: large volume, diverse translation directions, and high quality. In the current practice of fine-tuning large language models…

Computation and Language · Computer Science 2024-10-07 Dawei Zhu , Pinzhen Chen , Miaoran Zhang , Barry Haddow , Xiaoyu Shen , Dietrich Klakow

This paper explores the challenges of test-time scaling of large language models (LLMs), regarding both the data and inference efficiency. We highlight the diversity of multi-lingual reasoning based on our pilot studies, and then introduce…

Computation and Language · Computer Science 2025-06-24 Kang Chen , Mengdi Zhang , Yixin Cao

Large Language Models (LLMs) often struggle with hallucinations and outdated information. To address this, Information Retrieval (IR) systems can be employed to augment LLMs with up-to-date knowledge. However, existing IR techniques contain…

Computation and Language · Computer Science 2024-11-26 Danupat Khamnuansin , Tawunrat Chalothorn , Ekapol Chuangsuwanich

Existing methods for open-retrieval question answering in lower resource languages (LRLs) lag significantly behind English. They not only suffer from the shortcomings of non-English document retrieval, but are reliant on language-specific…

Computation and Language · Computer Science 2021-07-19 Ivan Montero , Shayne Longpre , Ni Lao , Andrew J. Frank , Christopher DuBois

The e-commerce platform has evolved rapidly due to its widespread popularity and convenience. Developing an e-commerce shopping assistant for customers is crucial to aiding them in quickly finding desired products and recommending precisely…

Computation and Language · Computer Science 2024-08-06 Shuo Zhang , Boci Peng , Xinping Zhao , Boren Hu , Yun Zhu , Yanjia Zeng , Xuming Hu