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More and more people are experiencing pressure from work, life, and education. These pressures often lead to an anxious state of mind, or even the early symptoms of suicidal ideation. With the advancement of artificial intelligence (AI)…

Human-Computer Interaction · Computer Science 2025-03-21 Longdi Xian , Junhao Xu

9-1-1 call-taking training requires mastery of over a thousand interdependent skills, covering diverse incident types and protocol-specific nuances. A nationwide labor shortage is already straining training capacity, but effective…

Artificial Intelligence · Computer Science 2026-03-06 Zirong Chen , Hongchao Zhang , Meiyi Ma

During sudden disaster events, accurately predicting public panic sentiment on social media is crucial for proactive governance and crisis management. Current efforts on this problem face three main challenges: lack of finely annotated data…

Artificial Intelligence · Computer Science 2025-05-23 Mengzhu Liu , Zhengqiu Zhu , Chuan Ai , Chen Gao , Xinghong Li , Lingnan He , Kaisheng Lai , Yingfeng Chen , Xin Lu , Yong Li , Quanjun Yin

To develop a reliable AI for psychological assessment, we introduce \texttt{PsychEval}, a multi-session, multi-therapy, and highly realistic benchmark designed to address three key challenges: \textbf{1) Can we train a highly realistic AI…

Artificial Intelligence · Computer Science 2026-01-09 Qianjun Pan , Junyi Wang , Jie Zhou , Yutao Yang , Junsong Li , Kaiyin Xu , Yougen Zhou , Yihan Li , Jingyuan Zhao , Qin Chen , Ningning Zhou , Kai Chen , Liang He

Audio is a fundamental modality for analyzing speech, music, and environmental sounds. Although pretrained audio models have significantly advanced audio understanding, they remain fragile in real-world settings where data distributions…

Sound · Computer Science 2026-02-04 Chang Li , Kanglei Zhou , Liyuan Wang

Cognitive Behavioral Therapy (CBT) aims to identify and restructure automatic negative thoughts pertaining to involuntary interpretations of events, yet existing counseling agents struggle to identify and address them in dialogue settings.…

Artificial Intelligence · Computer Science 2026-04-07 Jihyun Lee , Yejin Min , Yejin Jeon , SungJun Yang , Hyounghun Kim , Gary Geunbae Lee

Due to the lack of human resources for mental health support, there is an increasing demand for employing conversational agents for support. Recent work has demonstrated the effectiveness of dialogue models in providing emotional support.…

Computation and Language · Computer Science 2023-05-30 Jiale Cheng , Sahand Sabour , Hao Sun , Zhuang Chen , Minlie Huang

Psychological counseling is a highly personalized and dynamic process that requires therapists to continuously monitor emotional changes, document session insights, and maintain therapeutic continuity. In this paper, we introduce…

Human-Computer Interaction · Computer Science 2025-04-24 Xianghe Liu , Jiaqi Xu , Tao Sun

Large Language Model (LLM) agents are increasingly deployed in complex, multi-step workflows involving planning, tool use, reflection, and interaction with external knowledge systems. These workflows generate rapidly expanding contexts that…

Artificial Intelligence · Computer Science 2025-12-22 Kamer Ali Yuksel

Post-traumatic stress disorder (PTSD) is a mental disorder that can be developed after witnessing or experiencing extremely traumatic events. PTSD can affect anyone, regardless of ethnicity, or culture. An estimated one in every eleven…

Sound · Computer Science 2024-03-29 Mamadou Dia , Ghazaleh Khodabandelou , Alice Othmani

Emotional Support Conversation aims at reducing the seeker's emotional distress through supportive response. Existing approaches have two limitations: (1) They ignore the emotion causes of the distress, which is important for fine-grained…

Computation and Language · Computer Science 2024-02-01 Wei Chen , Hengxu Lin , Qun Zhang , Xiaojin Zhang , Xiang Bai , Xuanjing Huang , Zhongyu Wei

Millions of users come to online peer counseling platforms to seek support. However, studies show that online peer support groups are not always as effective as expected, largely due to users' negative experiences with unhelpful counselors.…

Human-Computer Interaction · Computer Science 2025-03-14 Shang-Ling Hsu , Raj Sanjay Shah , Prathik Senthil , Zahra Ashktorab , Casey Dugan , Werner Geyer , Diyi Yang

We introduce MentalChat16K, an English benchmark dataset combining a synthetic mental health counseling dataset and a dataset of anonymized transcripts from interventions between Behavioral Health Coaches and Caregivers of patients in…

Machine Learning · Computer Science 2025-06-03 Jia Xu , Tianyi Wei , Bojian Hou , Patryk Orzechowski , Shu Yang , Ruochen Jin , Rachael Paulbeck , Joost Wagenaar , George Demiris , Li Shen

Ensemble models achieve state-of-the-art performance on prediction tasks, but usually require aggregating a large number of weak learners. This can hinder deployment, interpretability, and downstream tasks such as robustness verification.…

Machine Learning · Computer Science 2026-05-08 Fabian Akkerman , Julien Ferry , Théo Guyard , Thibaut Vidal

In a typical Event-Based Surveillance setting, a stream of web documents is continuously monitored for disease reporting. A structured representation of the disease reporting events is extracted from the raw text, and the events are then…

Computers and Society · Computer Science 2011-01-05 Avaré Stewar , Ricardo Lage , Ernesto Diaz-Aviles , Peter Dolog

Post-traumatic stress disorder (PTSD) is a significant mental health challenge that affects individuals exposed to traumatic events. Early detection and effective intervention for PTSD are crucial, as it can lead to long-term psychological…

Machine Learning · Computer Science 2024-11-19 Ayesha Siddiqua , Atib Mohammad Oni , Abu Saleh Musa Miah , Jungpil Shin

Large language model-powered chatbots have transformed how people seek information, especially in high-stakes contexts like mental health. Despite their support capabilities, safe detection and response to crises such as suicidal ideation…

Computation and Language · Computer Science 2026-04-09 Adrian Arnaiz-Rodriguez , Miguel Baidal , Erik Derner , Jenn Layton Annable , Mark Ball , Mark Ince , Elvira Perez Vallejos , Nuria Oliver

Drug recommendation requires a deep understanding of individual patient context, especially for complex conditions like Parkinson's disease. While LLMs possess broad medical knowledge, they fail to capture the subtle nuances of actual…

Computation and Language · Computer Science 2026-03-19 Chaeyoung Huh , Hyunmin Hwang , Jung Hwan Shin , Jinse Park , Jong Chul Ye

Mental distress like depression and anxiety contribute to the largest proportion of the global burden of diseases. Automated diagnosis systems of such disorders, empowered by recent innovations in Artificial Intelligence, can pave the way…

Audio and Speech Processing · Electrical Eng. & Systems 2023-06-23 Mashrura Tasnim , Malikeh Ehghaghi , Brian Diep , Jekaterina Novikova

Recent advances in large language models (LLMs) have accelerated the development of conversational agents capable of generating human-like responses. Since psychiatric assessments typically involve complex conversational interactions…

Computation and Language · Computer Science 2025-01-06 Jingoo Lee , Kyungho Lim , Young-Chul Jung , Byung-Hoon Kim
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