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This study examines social media users' preferences for the use of platform-wide moderation in comparison to user-controlled, personalized moderation tools to regulate three categories of norm-violating content - hate speech, sexually…

Human-Computer Interaction · Computer Science 2023-02-08 Shagun Jhaver , Amy Zhang

The spread of toxic content on online platforms presents complex challenges that call for both theoretical insight and practical tools to test intervention strategies. In this novel research paper, we introduce a simulation-based framework…

Social and Information Networks · Computer Science 2025-12-24 Letizia Milli , Laura Pollacci , Riccardo Guidotti

Nowadays, Social Networks have become an essential communication tools producing a large amount of information about their users and their interactions, which can be analysed with Data Mining methods. In the last years, Social Networks are…

Social and Information Networks · Computer Science 2025-01-29 Raul Lara-Cabrera , Antonio Gonzalez-Pardo , David Camacho

A widespread moderation strategy by online news platforms is to feature what the platform deems high quality comments, usually called editor picks or featured comments. In this paper, we compare online discussions of news articles in which…

Computation and Language · Computer Science 2024-12-04 Cedric Waterschoot , Ernst van den Hemel , Antal van den Bosch

Online communities are constantly growing, with dozens of platforms housing millions of users. Large and small communities alike rely on volunteer moderators to maintain order. Despite their key role, moderators are given a toolbox of…

Human-Computer Interaction · Computer Science 2025-09-24 Charlotte Lambert , Agam Goyal , Eunice Mok , Eshwar Chandrasekharan

Information is transmitted through websites, and immediate reactions to various kinds of information are required. Hence, efforts by users to select information themselves have increased, which is fueling further improvements in…

Information Retrieval · Computer Science 2018-07-18 Atom Sonoda , Fujio Toriumi , Hiroto Nakajima , Miyabi Gouji

Rules are a critical component of the functioning of nearly every online community, yet it is challenging for community moderators to make data-driven decisions about what rules to set for their communities. The connection between a…

Social and Information Networks · Computer Science 2025-04-16 Leon Leibmann , Galen Weld , Amy X. Zhang , Tim Althoff

This study proposes content and interaction analysis techniques for a large repository created from social media content. Though we have presented our study for a large platform dedicated to discussions around financial topics, the proposed…

Social and Information Networks · Computer Science 2024-03-13 Sachin Thukral , Suyash Sangwan , Arnab Chatterjee , Lipika Dey , Aaditya Agrawal , Pramit Kumar Chandra , Animesh Mukherjee

Selective exposure is the main driver for the economy of attention when consuming online content. We select information adhering to our system of beliefs and ignore dissenting information. However, even personal interest is likely to play a…

Computers and Society · Computer Science 2019-12-20 Carlo Michele Valensise , Matteo Cinelli , Alessandro Galeazzi , Walter Quattrociocchi

The internet has become a central medium through which `networked publics' express their opinions and engage in debate. Offensive comments and personal attacks can inhibit participation in these spaces. Automated content moderation aims to…

Computers and Society · Computer Science 2017-09-06 Reuben Binns , Michael Veale , Max Van Kleek , Nigel Shadbolt

Online communities play a critical role in shaping societal discourse and influencing collective behavior in the real world. The tendency for people to connect with others who share similar characteristics and views, known as homophily,…

Social and Information Networks · Computer Science 2025-02-06 Lanqin Yuan , Philipp J. Schneider , Marian-Andrei Rizoiu

Recommendation systems are pervasive in the digital economy. An important assumption in many deployed systems is that user consumption reflects user preferences in a static sense: users consume the content they like with no other…

Computers and Society · Computer Science 2023-02-14 Andreas Haupt , Dylan Hadfield-Menell , Chara Podimata

Identifying changes in individuals' behaviour and mood, as observed via content shared on online platforms, is increasingly gaining importance. Most research to-date on this topic focuses on either: (a) identifying individuals at risk or…

Computation and Language · Computer Science 2022-05-12 Adam Tsakalidis , Federico Nanni , Anthony Hills , Jenny Chim , Jiayu Song , Maria Liakata

There is an ongoing debate about how to moderate toxic speech on social media and the impact of content moderation on online discourse. This paper proposes and validates a methodology for measuring the content-moderation-induced distortions…

Social and Information Networks · Computer Science 2026-03-04 Mahyar Habibi , Dirk Hovy , Carlo Schwarz

Information about gender differences in interests is necessary to disentangle the effects of discrimination and choice when gender inequalities occur, such as in employment. This article assesses gender differences in interests within the…

Computers and Society · Computer Science 2018-10-19 Mike Thelwall , Emma Stuart

Polarization, declining trust, and wavering support for democratic norms are pressing threats to U.S. democracy. Exposure to verified and quality news may lower individual susceptibility to these threats and make citizens more resilient to…

Social and Information Networks · Computer Science 2024-04-02 Hadi Askari , Anshuman Chhabra , Bernhard Clemm von Hohenberg , Michael Heseltine , Magdalena Wojcieszak

Emotional contagion in online social networks has been of great interest over the past years. Previous studies have focused mainly on finding evidence of affect contagion in homophilic atmospheres. However, these studies have overlooked…

Human-Computer Interaction · Computer Science 2019-12-09 Belen Saldias , Rosalind W. Picard

Modern social platforms are characterized by the presence of rich user-behavior data associated with the publication, sharing and consumption of textual content. Users interact with content and with each other in a complex and dynamic…

Social and Information Networks · Computer Science 2019-02-08 Adit Krishnan , Ashish Sharma , Hari Sundaram

Predicting how a user responds to news events enables important applications such as allowing intelligent agents or content producers to estimate the effect on different communities and revise unreleased messages to prevent unexpected bad…

Computation and Language · Computer Science 2023-05-29 Chenkai Sun , Jinning Li , Hou Pong Chan , ChengXiang Zhai , Heng Ji

The pervasiveness of online toxicity, including hate speech and trolling, disrupts digital interactions and online well-being. Previous research has mainly focused on post-hoc moderation, overlooking the real-time emotional dynamics of…

Human-Computer Interaction · Computer Science 2025-09-03 Akriti Verma , Shama Islam , Valeh Moghaddam , Adnan Anwar