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Online discourse is often perceived as polarized and unproductive. While some conversational discourse parsing frameworks are available, they do not naturally lend themselves to the analysis of contentious and polarizing discussions.…

Computation and Language · Computer Science 2020-12-09 Stepan Zakharov , Omri Hadar , Tovit Hakak , Dina Grossman , Yifat Ben-David Kolikant , Oren Tsur

Knowledge representation has gained in relevance as data from the ubiquitous digitization of behaviors amass and academia and industry seek methods to understand and reason about the information they encode. Success in this pursuit has…

Computers and Society · Computer Science 2018-11-21 Zachary A. Pardos , Andrew Joo Hun Nam

Lectures are a learning experience for both students and teachers. Students learn from teachers about the subject material, while teachers learn from students about how to refine their instruction. However, online student feedback is…

Computation and Language · Computer Science 2023-06-16 Rose E. Wang , Pawan Wirawarn , Noah Goodman , Dorottya Demszky

Knowledge models are fundamental to dialogue systems for enabling conversational interactions, which require handling domain-specific knowledge. Ensuring effective communication in information-providing conversations entails aligning user…

Computation and Language · Computer Science 2024-08-13 Phillip Schneider , Nektarios Machner , Kristiina Jokinen , Florian Matthes

Neural conversation models have shown great potentials towards generating fluent and informative responses by introducing external background knowledge. Nevertheless, it is laborious to construct such knowledge-grounded dialogues, and…

Computation and Language · Computer Science 2021-09-10 Shilei Liu , Xiaofeng Zhao , Bochao Li , Feiliang Ren , Longhui Zhang , Shujuan Yin

Knowledge base construction entails acquiring structured information to create a knowledge base of factual and relational data, facilitating question answering, information retrieval, and semantic understanding. The challenge called…

Computation and Language · Computer Science 2023-10-13 Dong Yang , Xu Wang , Remzi Celebi

As a YouTube channel grows, each video can potentially collect enormous amounts of comments that provide direct feedback from the viewers. These comments are a major means of understanding viewer expectations and improving channel…

Information Retrieval · Computer Science 2023-06-05 Rhitabrat Pokharel , Dixit Bhatta

We introduce the Constructive Comments Corpus (C3), comprised of 12,000 annotated news comments, intended to help build new tools for online communities to improve the quality of their discussions. We define constructive comments as…

Computation and Language · Computer Science 2020-08-06 Varada Kolhatkar , Nithum Thain , Jeffrey Sorensen , Lucas Dixon , Maite Taboada

Current news commenting systems are designed based on implicitly individualistic assumptions, where discussion is the result of a series of disconnected opinions. This often results in fragmented and polarized conversations that fail to…

Human-Computer Interaction · Computer Science 2026-02-13 Yoojin Hong , Yersultan Doszhan , Joseph Seering

Most prior work on task-oriented dialogue systems are restricted to limited coverage of domain APIs. However, users oftentimes have requests that are out of the scope of these APIs. This work focuses on responding to these…

Computation and Language · Computer Science 2021-06-18 Di Jin , Seokhwan Kim , Dilek Hakkani-Tur

Knowledge-grounded dialogue systems powered by large language models often generate responses that, while fluent, are not attributable to a relevant source of information. Progress towards models that do not exhibit this issue requires…

Computation and Language · Computer Science 2022-06-29 Nouha Dziri , Hannah Rashkin , Tal Linzen , David Reitter

Social media offer plenty of information to perform market research in order to meet the requirements of customers. One way how this research is conducted is that a domain expert gathers and categorizes user-generated content into a complex…

Machine Learning · Computer Science 2023-07-26 Gerhard Johann Hagerer , Wenbin Le , Hannah Danner , Georg Groh

We introduce a new dataset for Question Rewriting in Conversational Context (QReCC), which contains 14K conversations with 80K question-answer pairs. The task in QReCC is to find answers to conversational questions within a collection of…

Information Retrieval · Computer Science 2021-04-16 Raviteja Anantha , Svitlana Vakulenko , Zhucheng Tu , Shayne Longpre , Stephen Pulman , Srinivas Chappidi

With the spread of online social networks, it is more and more difficult to monitor all the user-generated content. Automating the moderation process of the inappropriate exchange content on Internet has thus become a priority task. Methods…

Computation and Language · Computer Science 2021-01-19 Noé Cecillon , Vincent Labatut , Richard Dufour , Georges Linares

Social media play a key role in mobilizing collective action, holding the potential for studying the pathways that lead individuals to actively engage in addressing global challenges. However, quantitative research in this area has been…

Social and Information Networks · Computer Science 2025-04-29 Arianna Pera , Luca Maria Aiello

The unprecedented performance of large language models (LLMs) necessitates improvements in evaluations. Rather than merely exploring the breadth of LLM abilities, we believe meticulous and thoughtful designs are essential to thorough,…

A backbone of knowledge graphs are their class membership relations, which assign entities to a given class. As part of the knowledge engineering process, we propose a new method for evaluating the quality of these relations by processing…

Computation and Language · Computer Science 2024-04-29 Bradley P. Allen , Paul T. Groth

We present chain-of-knowledge (CoK), a novel framework that augments large language models (LLMs) by dynamically incorporating grounding information from heterogeneous sources. It results in more factual rationales and reduced hallucination…

Computation and Language · Computer Science 2024-02-22 Xingxuan Li , Ruochen Zhao , Yew Ken Chia , Bosheng Ding , Shafiq Joty , Soujanya Poria , Lidong Bing

Enterprise-scale knowledge management faces significant challenges in integrating multi-source heterogeneous data and enabling effective semantic reasoning. Traditional knowledge graphs often struggle with implicit relationship discovery…

Computation and Language · Computer Science 2026-02-03 Yao Zhang , Hongyin Zhu

Conversational data are central to the study of interaction dynamics and social structures across psychological research. However, constructing structured social networks from unstructured conversational data remains a major methodological…

Applications · Statistics 2026-03-04 Gwanghee Kim , Ick Hoon Jin , Minjeong Jeon
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