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Related papers: A Goal-Driven Survey on Root Cause Analysis

200 papers

The growing complexity of cloud based software systems has resulted in incident management becoming an integral part of the software development lifecycle. Root cause analysis (RCA), a critical part of the incident management process, is a…

Software Engineering · Computer Science 2024-03-08 Devjeet Roy , Xuchao Zhang , Rashi Bhave , Chetan Bansal , Pedro Las-Casas , Rodrigo Fonseca , Saravan Rajmohan

Failures in large-scale cloud systems incur substantial financial losses, making automated Root Cause Analysis (RCA) essential for operational stability. Recent efforts leverage Large Language Model (LLM) agents to automate this task, yet…

Artificial Intelligence · Computer Science 2026-03-05 Taeyoon Kim , Woohyeok Park , Hoyeong Yun , Kyungyong Lee

Automation and computer intelligence to support complex human decisions becomes essential to manage large and distributed systems in the Cloud and IoT era. Understanding the root cause of an observed symptom in a complex system has been a…

Artificial Intelligence · Computer Science 2017-07-04 Marc Solé , Victor Muntés-Mulero , Annie Ibrahim Rana , Giovani Estrada

Ensuring the reliability and availability of complex networked services demands effective root cause analysis (RCA) across cloud environments, data centers, and on-premises networks. Traditional RCA methods, which involve manual inspection…

Networking and Internet Architecture · Computer Science 2025-07-08 Alexander Shan , Jasleen Kaur , Rahul Singh , Tarun Banka , Raj Yavatkar , T. Sridhar

Business intelligence (BI) is any knowledge derived from existing data that may be strategically applied within a business. Data mining is a technique or method for extracting BI from data using statistical data modeling. Finding…

Artificial Intelligence · Computer Science 2022-11-15 Shubham Thakar , Dhananjay Kalbande

The task of root cause analysis (RCA) is to identify the root causes of system faults/failures by analyzing system monitoring data. Efficient RCA can greatly accelerate system failure recovery and mitigate system damages or financial…

Machine Learning · Computer Science 2023-06-06 Dongjie Wang , Zhengzhang Chen , Yanjie Fu , Yanchi Liu , Haifeng Chen

Root Cause Analysis (RCA) is becoming ever more critical as modern systems grow in complexity, volume of data, and interdependencies. While traditional RCA methods frequently rely on correlation-based or rule-based techniques, these…

Artificial Intelligence · Computer Science 2025-03-04 Ahmed Dawoud , Shravan Talupula

Root Cause Analysis (RCA) in the manufacturing of electric vehicles is the process of identifying fault causes. Traditionally, the RCA is conducted manually, relying on process expert knowledge. Meanwhile, sensor networks collect…

Artificial Intelligence · Computer Science 2024-02-02 Christoph Wehner , Maximilian Kertel , Judith Wewerka

Fuzzing has contributed to automatically identifying bugs and vulnerabilities in the software testing field. Although it can efficiently generate crashing inputs, these inputs are usually analyzed manually. Several root cause analysis (RCA)…

Cryptography and Security · Computer Science 2023-03-13 Keisuke Nishimura , Yuichi Sugiyama , Yuki Koike , Masaya Motoda , Tomoya Kitagawa , Toshiki Takatera , Yuma Kurogome

Cloud-native microservices enable rapid iteration and scalable deployment but also create complex, fast-evolving dependencies that challenge reliable diagnosis. Existing root cause analysis (RCA) approaches, even with multi-modal fusion of…

Software Engineering · Computer Science 2025-10-28 Songhan Zhang , Aoyang Fang , Yifan Yang , Ruiyi Cheng , Xiaoying Tang , Pinjia He

Root cause analysis (RCA) for microservice systems has gained significant attention in recent years. However, there is still no standard benchmark that includes large-scale datasets and supports comprehensive evaluation environments. In…

Software Engineering · Computer Science 2025-02-04 Luan Pham , Hongyu Zhang , Huong Ha , Flora Salim , Xiuzhen Zhang

Root Cause Analysis (RCA) in telecommunication networks is a critical task, yet it presents a formidable challenge for Artificial Intelligence (AI) due to its complex, graph-based reasoning requirements and the scarcity of realistic…

Computation and Language · Computer Science 2025-07-29 Keyu Wu , Qianjin Yu , Manlin Mei , Ruiting Liu , Jun Wang , Kailai Zhang , Yelun Bao

Large language model (LLM) applications in cloud root cause analysis (RCA) have been actively explored recently. However, current methods are still reliant on manual workflow settings and do not unleash LLMs' decision-making and environment…

Software Engineering · Computer Science 2024-08-05 Zefan Wang , Zichuan Liu , Yingying Zhang , Aoxiao Zhong , Jihong Wang , Fengbin Yin , Lunting Fan , Lingfei Wu , Qingsong Wen

Recent rapid advancements of machine learning have greatly enhanced the accuracy of prediction models, but most models remain "black boxes", making prediction error diagnosis challenging, especially with outliers. This lack of transparency…

Machine Learning · Statistics 2025-04-29 Hiroshi Yokoyama , Ryusei Shingaki , Kaneharu Nishino , Shohei Shimizu , Thong Pham

Finding the root causes of anomalies in cloud computing systems quickly is crucial to ensure availability and efficiency since accurate root causes can guide engineers to take appropriate actions to address the anomalies and maintain…

Human-Computer Interaction · Computer Science 2025-12-11 Shuhan Liu , Yunfan Zhou , Lu Ying , Yuan Tian , Jue Zhang , Shandan Zhou , Weiwei Cui , Qingwei Lin , Thomas Moscibroda , Haidong Zhang , Di Weng , Yingcai Wu

Root cause analysis is one of the most crucial operations in software reliability regarding system performance diagnostic. It aims to identify the root causes of system performance anomalies, allowing the resolution or the future prevention…

Software Engineering · Computer Science 2025-01-22 Andrea Tonon , Meng Zhang , Bora Caglayan , Fei Shen , Tong Gui , MingXue Wang , Rong Zhou

The transition to agentic Root Cause Analysis (RCA) necessitates benchmarks that evaluate active reasoning rather than passive classification. However, current frameworks fail to reconcile ecological validity with reproducibility. We…

Software Engineering · Computer Science 2026-03-03 Yilun Wang , Guangba Yu , Haiyu Huang , Zirui Wang , Yujie Huang , Pengfei Chen , Michael R. Lyu

The momentum gained by microservices and cloud-native software architecture pushed nowadays enterprise IT towards multi-service applications. The proliferation of services and service interactions within applications, often consisting of…

Software Engineering · Computer Science 2021-05-27 Jacopo Soldani , Antonio Brogi

For large-scale distributed systems, it's crucial to efficiently diagnose the root causes of incidents to maintain high system availability. The recent development of microservice architecture brings three major challenges (i.e., operation,…

Software Engineering · Computer Science 2021-09-23 Hanzhang Wang , Zhengkai Wu , Huai Jiang , Yichao Huang , Jiamu Wang , Selcuk Kopru , Tao Xie

We study distribution-free root cause analysis in multi-stream data, where an evolving underlying system is observed through multiple data streams that may each undergo distributional changes at unknown timepoints. In such settings, the…

Methodology · Statistics 2026-05-22 Rohan Hore , Aaditya Ramdas