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Dialogue agents that interact with humans in situated environments need to manage referential ambiguity across multiple modalities and ask for help as needed. However, it is not clear what kinds of questions such agents should ask nor how…

Computation and Language · Computer Science 2021-10-14 Felix Gervits , Gordon Briggs , Antonio Roque , Genki A. Kadomatsu , Dean Thurston , Matthias Scheutz , Matthew Marge

AI companion chatbots are increasingly used for emotional support, with prior work in the domain predominantly documenting their mixed psychosocial impacts, including both increased emotional expression and heightened loneliness. However,…

Human-Computer Interaction · Computer Science 2026-03-25 Olivia Yan Huang , Monika Stodolska , Sharifa Sultana

We describe a class of tasks called decision-oriented dialogues, in which AI assistants such as large language models (LMs) must collaborate with one or more humans via natural language to help them make complex decisions. We formalize…

Computation and Language · Computer Science 2024-05-07 Jessy Lin , Nicholas Tomlin , Jacob Andreas , Jason Eisner

This study investigates the use of Artificial Intelligence (AI)-powered, multi-role chatbots as a means to enhance learning experiences and foster engagement in computer science education. Leveraging a design-based research approach, we…

Artificial Intelligence · Computer Science 2023-08-09 Cassie Chen Cao , Zijian Ding , Jionghao Lin , Frank Hopfgartner

The trustworthiness of AI decision-making systems is increasingly important. A key feature of such systems is the ability to provide recommendations for how an individual may reverse a negative decision, a problem known as algorithmic…

Artificial Intelligence · Computer Science 2026-05-13 Drago Plecko , Collin Wang , Elias Bareinboim

Understanding how opinions evolve is crucial for addressing issues such as polarization, radicalization, and consensus in social systems. While much research has focused on identifying factors influencing opinion change, the role of…

Social and Information Networks · Computer Science 2025-02-27 Erica Cau , Valentina Pansanella , Dino Pedreschi , Giulio Rossetti

Amid the rapid rise of agentic dialogue models, realistic user-simulator studies are essential for tuning effective conversation strategies. This work investigates a sales-oriented agent that adapts its dialogue based on user profiles…

Computation and Language · Computer Science 2025-12-08 Wen-Yu Chang , Tzu-Hung Huang , Chih-Ho Chen , Yun-Nung Chen

Conversational recommender systems (CRSs) integrate both recommendation and dialogue tasks, making their evaluation uniquely challenging. Existing approaches primarily assess CRS performance by separately evaluating item recommendation and…

Information Retrieval · Computer Science 2026-01-27 Nuo Chen , Quanyu Dai , Xiaoyu Dong , Piaohong Wang , Qinglin Jia , Zhaocheng Du , Zhenhua Dong , Xiao-Ming Wu

Recent adoption of conversational information systems has expanded the scope of user queries to include complex tasks such as personal advice-seeking. However, we identify a specific type of sought advice-a request for a moral judgment…

Computers and Society · Computer Science 2026-04-28 Hoda Ayad , Tanu Mitra

Background: We present a Patient Simulator that leverages real world patient encounters which cover a broad range of conditions and symptoms to provide synthetic test subjects for development and testing of healthcare agentic models. The…

Computation and Language · Computer Science 2025-06-05 Sina Rashidian , Nan Li , Jonathan Amar , Jong Ha Lee , Sam Pugh , Eric Yang , Geoff Masterson , Myoung Cha , Yugang Jia , Akhil Vaid

Modern large language models (LLMs) are typically trained and deployed using structured role tags (e.g. system, user, assistant, tool) that explicitly mark the source of each piece of context. While these tags are essential for instruction…

Computation and Language · Computer Science 2026-04-21 Xu Pan , Jingxuan Fan , Zidi Xiong , Ely Hahami , Jorin Overwiening , Ziqian Xie

While language model (LM)-powered chatbots and generative search engines excel at answering concrete queries, discovering information in the terrain of unknown unknowns remains challenging for users. To emulate the common educational…

Computation and Language · Computer Science 2024-10-21 Yucheng Jiang , Yijia Shao , Dekun Ma , Sina J. Semnani , Monica S. Lam

User simulators are crucial for replicating human interactions with dialogue systems, supporting both collaborative training and automatic evaluation, especially for large language models (LLMs). However, current role-playing methods face…

Computation and Language · Computer Science 2025-07-01 Kuang Wang , Xianfei Li , Shenghao Yang , Li Zhou , Feng Jiang , Haizhou Li

We introduce a multi-turn benchmark for evaluating personalised alignment in LLM-based AI assistants, focusing on their ability to handle user-provided safety-critical contexts. Our assessment of ten leading models across five scenarios…

Human-Computer Interaction · Computer Science 2025-01-31 Lize Alberts , Benjamin Ellis , Andrei Lupu , Jakob Foerster

Large Language Models (LLMs) have become foundational in modern language-driven software applications, profoundly influencing daily life. A critical technique in leveraging their potential is role-playing, where LLMs simulate diverse roles…

Computers and Society · Computer Science 2026-04-23 Xinyue Li , Zhenpeng Chen , Jie M. Zhang , Ying Xiao , Tianlin Li , Weisong Sun , Yang Liu , Yiling Lou , Xuanzhe Liu

As AI tools increasingly shape how we write, they may also quietly reshape how we perceive ourselves. This paper explores the psychological impact of co-writing with AI on people's locus of control. Through an empirical study with 462…

Human-Computer Interaction · Computer Science 2025-05-19 Jenny Xiyu Fu , Brennan Antone , Kowe Kadoma , Malte Jung

The rise of AI conversational agents has broadened opportunities to enhance human capabilities across various domains. As these agents become more prevalent, it is crucial to investigate the impact of different affective abilities on their…

Human-Computer Interaction · Computer Science 2023-10-20 Javier Hernandez , Jina Suh , Judith Amores , Kael Rowan , Gonzalo Ramos , Mary Czerwinski

As Artificial Intelligence (AI) and Agentic AI become increasingly integrated across sectors such as education and healthcare, it is critical to ensure that Multi-Agent Education System (MAES) is explainable from the early stages of…

Software Engineering · Computer Science 2026-04-21 Weibing Zheng , Laurah Turner , Jess Kropczynski , Matthew Kelleher , Murat Ozer , Shane Halse

Learning therapeutic counseling involves significant role-play experience with mock patients, with current manual training methods providing only intermittent granular feedback. We seek to accelerate and optimize counselor training by…

Human-Computer Interaction · Computer Science 2025-02-27 Ian Steenstra , Farnaz Nouraei , Timothy W. Bickmore

LLMs are popular among clinicians for decision-support because of simple text-based interaction. However, their impact on clinicians' performance is ambiguous. Not knowing how clinicians use this new technology and how they compare it to…

Human-Computer Interaction · Computer Science 2026-02-02 Behnam Rahdari , Sameer Shaikh , Jonathan H Chen , Tobias Gerstenberg , Shriti Raj