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Software development teams have to face stress caused by deadlines, staff turnover, or individual differences in commitment, expertise, and time zones. While students are typically taught the theory of software project management, their…
Greater capabilities of mobile communications technology enable interconnection of on-site medical care at a scale previously unavailable. However, embedding such critical, demanding tasks into the already complex infrastructure of mobile…
The primary motivation for uptake of virtualization has been resource isolation, capacity management and resource customization allowing resource providers to consolidate their resources in virtual machines. Various approaches have been…
Chemotherapy appointment scheduling is a challenging problem due to the uncertainty in pre-medication and infusion durations. In this paper, we formulate a two-stage stochastic mixed integer programming model for the chemotherapy…
Large data centers are being deployed in the U.S. at an unprecedented rate, introducing significant flexible load potential. A portion of data center workloads - best-effort (BE) jobs - can be scheduled flexibly to reduce power system…
For a cloud service provider, delivering optimal system performance while fulfilling Quality of Service (QoS) obligations is critical for maintaining a viably profitable business. This goal is often hard to attain given the irregular nature…
The memory hierarchy has a high impact on the performance and power consumption in the system. Moreover, current embedded systems, included in mobile devices, are specifically designed to run multimedia applications, which are memory…
With the ever-growing need of data in HPC applications, the congestion at the I/O level becomes critical in super-computers. Architectural enhancement such as burst-buffers and pre-fetching are added to machines, but are not sufficient to…
This paper examines a single-server queueing system that serves both scheduled and strategic walk-in customers. The service discipline follows a first-come, first-served policy, with scheduled customers granted non-preemptive priority. Each…
Biological as well as advanced artificial intelligences (AIs) need to decide which goals to pursue. We review nature's solution to the time allocation problem, which is based on a continuously readjusted categorical weighting mechanism we…
Scheduling is the task of assigning a set of scarce resources distributed over time to a set of agents, who typically have preferences about the assignments they would like to get. Due to the constrained nature of these problems, satisfying…
Contract scheduling is a widely studied framework for designing real-time systems with interruptible capabilities. Previous work has showed that a prediction on the interruption time can help improve the performance of contract-based…
Diagnostic clinics are among healthcare facilities that suffer from long waiting times which can cause medical issues and lead to increases in patient no-shows. Reducing waiting times without significant capital investments is a challenging…
This paper presents a multiagent approach as a paradigm for scheduling parallel jobs in a parallel system. Scheduling parallel jobs is performed as a means to balance the load of a system in order to improve the performance of a parallel…
The integration of various AI tools creates a complex socio-technical environment where employee-customer interactions form the core of work practices. This study investigates how customer service representatives (CSRs) at the power grid…
Efficient job scheduling on data centers under heterogeneous complexity is crucial but challenging since it involves the allocation of multi-dimensional resources over time and space. To adapt the complex computing environment in data…
We consider the problem of assigning tasks efficiently to a set of workers that can exhaust themselves as a result of processing tasks. If a worker is exhausted, it will take a longer time to recover. To model efficiency of workers with…
For speech emotion datasets, it has been difficult to acquire large quantities of reliable data and acted emotions may be over the top compared to less expressive emotions displayed in everyday life. Lately, larger datasets with natural…
In the quest to improve services, companies offer customers the opportunity to interact with agents through contact centers, where the communication is mainly text-based. This has become one of the favorite channels of communication with…
In a facility with front room and back room operations, it is useful to switch workers between the rooms in order to cope with changing customer demand. Assuming stochastic customer arrival and service times, we seek a policy for switching…