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Artificial intelligence (AI), particularly in the form of large language models (LLMs) or chatbots, has become increasingly integrated into our daily lives. In the past five years, several LLMs have been introduced, including ChatGPT by…

Human-Computer Interaction · Computer Science 2026-05-06 Mouhacine Benosman

The use of generative AI-based coding assistants like ChatGPT and Github Copilot is a reality in contemporary software development. Many of these tools are provided as remote APIs. Using third-party APIs raises data privacy and security…

Software Engineering · Computer Science 2025-01-20 Negar Alizadeh , Boris Belchev , Nishant Saurabh , Patricia Kelbert , Fernando Castor

Since the release of LLM-based tools such as GitHub Copilot and ChatGPT the media and popular scientific literature, but also journals such as the Communications of the ACM, have been flooded with opinions how these tools will change…

Software Engineering · Computer Science 2023-10-11 Johan Jeuring , Roel Groot , Hieke Keuning

Large language models LLMs like ChatGPT have reached the 100 Mio user barrier in record time and might increasingly enter all areas of our life leading to a diverse set of interactions between those Artificial Intelligence models and…

Computation and Language · Computer Science 2024-11-25 Johannes Schneider , Steffi Haag , Leona Chandra Kruse

Efforts have been made to make machines converse like humans in the past few decades. The recent techniques of Large Language Models (LLMs) make it possible to have human-like conversations with machines, but LLM's flaws of lacking…

Logic in Computer Science · Computer Science 2025-02-14 Yankai Zeng

Conversational agents have made significant progress since ELIZA, expanding their role across various domains, including healthcare, education, and customer service. As these agents become increasingly integrated into daily human…

Human-Computer Interaction · Computer Science 2025-07-04 Paulo Ricardo Knob , Leonardo Scholler , Juliano Rigatti , Soraia Raupp Musse

With a major focus on its history, difficulties, and promise, this research paper provides a thorough analysis of the chatbot technology environment as it exists today. It provides a very flexible chatbot system that makes use of…

Artificial Intelligence · Computer Science 2023-10-16 Shivom Aggarwal , Shourya Mehra , Pritha Mitra

While modern dialogue systems heavily rely on large language models (LLMs), their implementation often goes beyond pure LLM interaction. Developers integrate multiple LLMs, external tools, and databases. Therefore, assessment of the…

Artificial Intelligence · Computer Science 2025-07-23 Roman Mayr , Michel Schimpf , Thomas Bohné

As large language models (LLMs) advance and become widespread, students increasingly turn to systems like ChatGPT for assistance with writing tasks. Educators are concerned with students' usage of ChatGPT beyond cheating; using ChatGPT may…

Human-Computer Interaction · Computer Science 2026-04-23 Andrew Jelson , Daniel Manesh , Alice Jang , Daniel Dunlap , Young-Ho Kim , Sang Won Lee

The performance of ChatGPT\copyright{} and other LLMs has improved tremendously, and in online environments, they are increasingly likely to be used in a wide variety of situations, such as ChatBot on web pages, call center operations using…

Human-Computer Interaction · Computer Science 2025-02-19 Hiroki Tanioka , Tetsushi Ueta , Masahiko Sano

As research in human-centered NLP advances, there is a growing recognition of the importance of incorporating human and social factors into NLP models. At the same time, our NLP systems have become heavily reliant on LLMs, most of which do…

Computation and Language · Computer Science 2025-07-21 Nikita Soni , H. Andrew Schwartz , João Sedoc , Niranjan Balasubramanian

This paper explores the frontiers of large language models (LLMs) in psychology applications. Psychology has undergone several theoretical changes, and the current use of Artificial Intelligence (AI) and Machine Learning, particularly LLMs,…

Machine Learning · Computer Science 2025-07-15 Luoma Ke , Song Tong , Peng Cheng , Kaiping Peng

This study investigates the integration and impact of Large Language Models (LLMs), like ChatGPT, in India's healthcare sector. Our research employs a dual approach, engaging both general users and medical professionals through surveys and…

Human-Computer Interaction · Computer Science 2024-01-30 Aryaman Raina , Prateek Mishra , Harshit goyal , Dhruv Kumar

Emotions are experienced and expressed differently across the world. In order to use Large Language Models (LMs) for multilingual tasks that require emotional sensitivity, LMs must reflect this cultural variation in emotion. In this study,…

Computation and Language · Computer Science 2023-07-11 Shreya Havaldar , Sunny Rai , Bhumika Singhal , Langchen Liu , Sharath Chandra Guntuku , Lyle Ungar

Individuals are increasingly relying on large language model (LLM)-enabled conversational agents for emotional support. While prior research has examined privacy and security issues in chatbots specifically designed for mental health…

Computers and Society · Computer Science 2025-07-16 Jabari Kwesi , Jiaxun Cao , Riya Manchanda , Pardis Emami-Naeini

Generative Large Language Models (gLLMs), such as ChatGPT, are increasingly being used in communication research for content analysis. Studies show that gLLMs can outperform both crowd workers and trained coders, such as research…

Artificial Intelligence · Computer Science 2025-10-29 Daria Kravets-Meinke , Hannah Schmid-Petri , Sonja Niemann , Ute Schmid

LGBTQ+ community face disproportionate mental health challenges, including higher rates of depression, anxiety, and suicidal ideation. Research has shown that LGBTQ+ people have been using large language model-based chatbots, such as…

Human-Computer Interaction · Computer Science 2024-05-09 Yinru Long , Zilin Ma , Yiyang Mei , Zhaoyuan Su

People experiencing severe distress increasingly use Large Language Model (LLM) chatbots as mental health support tools. Discussions on social media have described how engagements were lifesaving for some, but evidence suggests that…

Human-Computer Interaction · Computer Science 2025-05-12 Inhwa Song , Sachin R. Pendse , Neha Kumar , Munmun De Choudhury

Warning: this paper discusses content related, but not limited to, violence, sex, and suicide. Loneliness, or the lack of fulfilling relationships, significantly impacts a person's mental and physical well-being and is prevalent worldwide.…

Computation and Language · Computer Science 2025-06-03 Adrian de Wynter

Software libraries play a critical role in the functionality, efficiency, and maintainability of software systems. As developers increasingly rely on Large Language Models (LLMs) to streamline their coding processes, the effectiveness of…

Software Engineering · Computer Science 2024-08-23 Jasmine Latendresse , SayedHassan Khatoonabadi , Ahmad Abdellatif , Emad Shihab