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Recent advancements in natural language processing (NLP) have enabled the development of automated tools that support various domains, including software engineering. However, while NLP and artificial intelligence (AI) research has…

Software Engineering · Computer Science 2025-08-25 Sonia Nicoletti , Paolo Ciancarini

The performance of conversational Large Language Models (LLMs) in general, and of ChatGPT in particular, is currently being evaluated on many different tasks, from logical reasoning or maths to answering questions on a myriad of topics.…

Computation and Language · Computer Science 2024-10-22 Gonzalo Martínez , José Alberto Hernández , Javier Conde , Pedro Reviriego , Elena Merino

The past few decades have witnessed an upsurge in data, forming the foundation for data-hungry, learning-based AI technology. Conversational agents, often referred to as AI chatbots, rely heavily on such data to train large language models…

Computation and Language · Computer Science 2024-11-19 Sumit Kumar Dam , Choong Seon Hong , Yu Qiao , Chaoning Zhang

Large language models (LLMs) with chat-based capabilities, such as ChatGPT, are widely used in various workflows. However, due to a limited understanding of these large-scale models, users struggle to use this technology and experience…

Human-Computer Interaction · Computer Science 2024-06-21 Yoonsu Kim , Jueon Lee , Seoyoung Kim , Jaehyuk Park , Juho Kim

To combat climate change, individuals are encouraged to adopt sustainable habits, in particular, with their household, optimizing their electrical consumption. Conversational agents, such as Smart Home Assistants, hold promise as effective…

Human-Computer Interaction · Computer Science 2025-05-06 Mathyas Giudici , Alessandro Sironi , Ismaele Villa , Samuele Scherini , Franca Garzotto

Large Language Models (LLMs) have emerged as influential instruments within the realm of natural language processing; nevertheless, their capacity to handle multi-party conversations (MPCs) -- a scenario marked by the presence of multiple…

Computation and Language · Computer Science 2023-10-26 Chao-Hong Tan , Jia-Chen Gu , Zhen-Hua Ling

Chatbots have been an interesting application of natural language generation since its inception. With novel transformer based Generative AI methods, building chatbots have become trivial. Chatbots which are targeted at specific domains for…

Computation and Language · Computer Science 2024-06-14 Bhashithe Abeysinghe , Ruhan Circi

Large language models (LLMs) implicitly learn to perform a range of language tasks, including machine translation (MT). Previous studies explore aspects of LLMs' MT capabilities. However, there exist a wide variety of languages for which…

Computation and Language · Computer Science 2023-09-15 Nathaniel R. Robinson , Perez Ogayo , David R. Mortensen , Graham Neubig

AI tools, particularly large-scale language model (LLM) based applications such as ChatGPT, have the potential to simplify qualitative research. Through semi-structured interviews with seventeen participants, we identified challenges and…

Human-Computer Interaction · Computer Science 2025-05-14 He Zhang , Chuhao Wu , Jingyi Xie , Yao Lyu , Jie Cai , John M. Carroll

Recent advancements in Large Language Models (LLMs) have demonstrated significant potential across a wide range of software engineering tasks, including software design, an area traditionally regarded as highly dependent on human expertise…

Software Engineering · Computer Science 2026-05-05 Yifei Wang , Ruiyin Li , Peng Liang , Yangxiao Cai , Zengyang Li , Mojtaba Shahin , Arif Ali Khan , Qiong Feng

LLM based chatbots have become central interfaces in technical, educational, and analytical domains, supporting tasks such as code reasoning, problem solving, and information exploration. As these systems scale, sustainability concerns have…

Software Engineering · Computer Science 2025-12-17 Ronnie de Souza Santos , Cleyton Magalhães , Italo Santos

The development of large language models (LLMs) such as ChatGPT has brought a lot of attention recently. However, their evaluation in the benchmark academic datasets remains under-explored due to the difficulty of evaluating the generative…

Computation and Language · Computer Science 2023-07-07 Md Tahmid Rahman Laskar , M Saiful Bari , Mizanur Rahman , Md Amran Hossen Bhuiyan , Shafiq Joty , Jimmy Xiangji Huang

The use of large language model (LLM)-powered chatbots, such as ChatGPT, has become popular across various domains, supporting a range of tasks and processes. However, due to the intrinsic complexity of LLMs, effective prompting is more…

Large language models (LLMs) are quickly being adopted in a wide range of learning experiences, especially via ubiquitous and broadly accessible chat interfaces like ChatGPT and Copilot. This type of interface is readily available to…

Computers and Society · Computer Science 2025-07-16 Allen Nie , Yash Chandak , Miroslav Suzara , Ali Malik , Juliette Woodrow , Matt Peng , Mehran Sahami , Emma Brunskill , Chris Piech

Large language models (LLMs) have rapidly evolved from general-purpose systems to multimodal models capable of processing text, images, and audio. As both general-purpose LLMs (GLLMs) and multimodal LLMs (MLLMs) gain widespread adoption,…

Software Engineering · Computer Science 2026-04-08 Yujian Liu , Xiao Yu , Jacky Keung , Xing Hu , Xin Xia , Xiaoxue Ma

Conversational AI interfaces powered by large language models (LLMs) are increasingly used as coding assistants. However, questions remain about how programmers interact with LLM-based conversational agents, the challenges they encounter,…

Human-Computer Interaction · Computer Science 2025-03-24 Mehmet Akhoroz , Caglar Yildirim

Large Language Models (LLMs), such as ChatGPT, exhibit advanced capabilities in generating text, images, and videos. However, their effective use remains constrained by challenges in prompt formulation, personalization, and opaque…

Human-Computer Interaction · Computer Science 2025-03-04 Si Thu , A. Baki Kocaballi

The recent advancements in Large Language Models (LLMs), particularly conversational LLMs like ChatGPT, have prompted changes in a range of fields, including design. This study aims to examine the capabilities of ChatGPT in a human-centered…

Human-Computer Interaction · Computer Science 2023-02-16 A. Baki Kocaballi

As Large Language Models (LLMs) are increasingly deployed in customer-facing applications, a critical yet underexplored question is how users communicate differently with LLM chatbots compared to human agent. In this study, we present…

Computation and Language · Computer Science 2025-10-06 Fulei Zhang , Zhou Yu

Large language models (LLMs) have rapidly shifted from peripheral assistive tools to constant companions in everyday and even high stakes human decision making. Many users now consult these models about health, intimate relationships,…

Computers and Society · Computer Science 2026-02-26 Abas Bertina , Sara Shakeri