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Conversational systems or chatbots are an example of AI-Infused Applications (AIIA). Chatbots are especially important as they are often the first interaction of clients with a business and are the entry point of a business into the AI…

Mental health applications have emerged as a critical area in computational health, driven by rising global rates of mental illness, the integration of AI in psychological care, and the need for scalable solutions in underserved…

Artificial Intelligence · Computer Science 2026-01-21 Chenhan Lyu , Yutong Song , Pengfei Zhang , Amir M. Rahmani

The main issue with most evaluation schemes today is their "static" nature: the same problems are reused repeatedly, allowing for memorization, format exploitation, and eventual saturation. To measure genuine AI progress, we need evaluation…

Artificial Intelligence · Computer Science 2026-02-17 Zerui Cheng , Jiashuo Liu , Chunjie Wu , Jianzhu Yao , Pramod Viswanath , Ge Zhang , Wenhao Huang

Agents represent one of the most emerging applications of Large Language Models (LLMs) and Generative AI, with their effectiveness hinging on multimodal capabilities to navigate complex user environments. Conversational Health Agents…

Computation and Language · Computer Science 2024-05-09 Mahyar Abbasian , Iman Azimi , Mohammad Feli , Amir M. Rahmani , Ramesh Jain

Voice AI agents are rapidly transitioning to production deployments, yet systematic methods for ensuring testing reliability remain underdeveloped. Organizations cannot objectively assess whether their testing approaches (internal tools or…

Artificial Intelligence · Computer Science 2026-01-15 Miguel E. Andres , Vadim Fedorov , Rida Sadek , Enric Spagnolo-Arrizabalaga , Nadescha Trudel

While Artificial Intelligence (AI) shows promise in healthcare applications, existing conversational systems often falter in complex and sensitive medical domains such as Sexual and Reproductive Health (SRH). These systems frequently…

Computers and Society · Computer Science 2025-10-21 Jiaye Yang , Xinyu Zhao , Tianlong Chen , Kandyce Brennan

Current frontier AI safety evaluations emphasize static benchmarks, third-party annotations, and red-teaming. In this position paper, we argue that AI safety research should focus on human-centered evaluations that measure harmful…

Computers and Society · Computer Science 2026-03-31 Michelle Vaccaro , Jaeyoon Song , Abdullah Almaatouq , Michiel A. Bakker

Large Language Models (LLMs) are increasingly applied in healthcare, yet ensuring their ethical integrity and safety compliance remains a major barrier to clinical deployment. This work introduces a multi-agent refinement framework designed…

The use of chatbots has spread, generating great interest in the industry for the possibility of automating tasks within the execution of their processes. The implementation of chatbots, however simple, is a complex endeavor that involves…

Software Engineering · Computer Science 2021-09-03 Bedilia Estrada-Torres , Adela del-Río-Ortega , Manuel Resinas

Large Language Models have found application in various mundane and repetitive tasks including Human Resource (HR) support. We worked with the domain experts of SAP SE to develop an HR support chatbot as an efficient and effective tool for…

Computation and Language · Computer Science 2024-07-09 Anum Afzal , Alexander Kowsik , Rajna Fani , Florian Matthes

Autonomous intelligent agents are playing increasingly important roles in our lives. They contain information about us and start to perform tasks on our behalves. Chatbots are an example of such agents that need to engage in a complex…

Artificial Intelligence · Computer Science 2019-09-19 Abeer Dyoub , Stefania Costantini , Francesca A. Lisi

Ethical decision governance has become a critical requirement for autonomous robotic systems operating in human-centered and safety-sensitive environments. This paper presents a real-time neuro-symbolic ethical governor designed to enable…

Robotics · Computer Science 2026-03-17 Aueaphum Aueawatthanaphisut , Kuepon Aueawatthanaphisut

Postmortem avatars (PMAs) -- AI systems that simulate a deceased person by being fine-tuned on data they generated or that was generated about them -- have attracted growing scholarly attention, yet their potential role in clinical settings…

Computers and Society · Computer Science 2026-04-15 Joshua Hatherley , Sandrine R. Schiller , Iwan Williams , Filippos Stamatiou , Nina Rajcic , Anders Søgaard

Interest in the concept of AI-driven harmful manipulation is growing, yet current approaches to evaluating it are limited. This paper introduces a framework for evaluating harmful AI manipulation via context-specific human-AI interaction…

Verbal autopsy (VA) is a critical tool for estimating causes of death in resource-limited settings where medical certification is unavailable. This study presents LA-VA, a proof-of-concept pipeline that combines Large Language Models (LLMs)…

Computation and Language · Computer Science 2025-09-12 Yiqun T. Chen , Tyler H. McCormick , Li Liu , Abhirup Datta

Sexual and reproductive health (SRH) remains shaped by structural barriers that leave many without judgment-free information. AI chatbots offer anonymous alternatives, but access alone does not ensure equity when socioeconomic determinants…

Human-Computer Interaction · Computer Science 2026-03-24 Alice Zhong , Phoebe Chen , Anika Sharma , Kandyce Brennan , Snehalkumar 'Neil' S. Gaikwad

The validity of AI safety evaluations depends on models behaving consistently across controlled and deployment settings. Prior work has identified test-time contextual cues, such as hypothetical scenarios, as a source of verbalized…

Computation and Language · Computer Science 2026-05-28 Katharina Deckenbach , Haritz Puerto , Jonas Geiping , Sahar Abdelnabi

Several high-profile events, such as the mass testing of emotion recognition systems on vulnerable sub-populations and using question answering systems to make moral judgments, have highlighted how technology will often lead to more adverse…

Artificial Intelligence · Computer Science 2022-03-22 Saif M. Mohammad

The development of conversational agents (CAs) has shown strong potential in supporting mental health through dialogue. While many studies focus on CAs for individual psychological care, research on agents designed for couples facing…

Human-Computer Interaction · Computer Science 2025-10-21 Soyoung Jung , Sung Park

Patient safety training is essential for preparing healthcare professionals to identify, investigate, and prevent adverse events. However, conventional simulation-based approaches often require substantial faculty time, physical resources,…

Human-Computer Interaction · Computer Science 2026-03-20 Yuqi Hu , Qiwen Xiong , Zhenzhen Qin , Brandon Watanabe , Yujing Wang , Mirjana Prpa , Ilmi Yoon
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