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With the arrival of the big data era, recommendation system has been a hot technology for enterprises to streamline their sales. Recommendation algorithms for individual users have been extensively studied over the past decade. Most…
Recommender systems are one of the most successful applications of machine learning and data science. They are successful in a wide variety of application domains, including e-commerce, media streaming content, email marketing, and…
Despite the benefits of personalizing items and information tailored to users' needs, it has been found that recommender systems tend to introduce biases that favor popular items or certain categories of items, and dominant user groups. In…
Session-based recommendation is a problem setting where the task of a recommender system is to make suitable item suggestions based only on a few observed user interactions in an ongoing session. The lack of long-term preference information…
Mixed-initiative systems allow users to interactively provide feedback to potentially improve system performance. Human feedback can correct model errors and update model parameters to dynamically adapt to changing data. Additionally, many…
An increasing reliance on recommender systems has led to concerns about the creation of filter bubbles on social media, especially on short video platforms like TikTok. However, their formation is still not entirely understood due to the…
The growing reliance on online services underscores the crucial role of recommendation systems, especially on social media platforms seeking increased user engagement. This study investigates how recommendation systems influence the impact…
Personalized content on social platforms can exacerbate negative phenomena such as polarization, partly due to the feedback interactions between recommendations and the users. In this paper, we present a control-theoretic recommender system…
Online e-commerce platforms have been extending in-store shopping, which allows users to keep the canonical online browsing and checkout experience while exploring in-store shopping. However, the growing transition between online and…
Conversational information access is an emerging research area. Currently, human evaluation is used for end-to-end system evaluation, which is both very time and resource intensive at scale, and thus becomes a bottleneck of progress. As an…
A fundamental technique of recommender systems involves modeling user preferences, where queries and items are widely used as symbolic representations of user interests. Queries delineate user needs at an abstract level, providing a…
Prediction-based decision-making systems are becoming increasingly prevalent in various domains. Previous studies have demonstrated that such systems are vulnerable to runaway feedback loops, e.g., when police are repeatedly sent back to…
In this paper, we examine the effectiveness of various recommendation strategies in the mobile channel and their impact on consumers' utility and demand levels for individual products. We find significant differences in effectiveness among…
Sequential recommendation aims to choose the most suitable items for a user at a specific timestamp given historical behaviors. Existing methods usually model the user behavior sequence based on the transition-based methods like Markov…
A core research question in recommender systems is to propose batches of highly relevant and diverse items, that is, items personalized to the user's preferences, but which also might get the user out of their comfort zone. This diversity…
Recommender systems must balance personalization, diversity, and robustness to cold-start scenarios to remain effective in dynamic content environments. This paper introduces an adaptive, exploration-based recommendation framework that…
Self-reinforcing feedback loops in personalization systems are typically caused by users choosing from a limited set of alternatives presented systematically based on previous choices. We propose a Bayesian choice model built on Luce axioms…
Recommender systems rely heavily on the predictive accuracy of the learning algorithm. Most work on improving accuracy has focused on the learning algorithm itself. We argue that this algorithmic focus is myopic. In particular, since…
Recommender engines have become an integral component in today's e-commerce systems. From recommending books in Amazon to finding friends in social networks such as Facebook, they have become omnipresent. Generally, recommender systems can…
Recommender systems continually retrain on user reactions to their own predictions, creating AI feedback loops that amplify biases and diminish fairness over time. Despite this well-known risk, most bias mitigation techniques are tested…