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Street-level bureaucrats interact directly with people on behalf of government agencies to perform a wide range of functions, including, for example, administering social services and policing. A key feature of street-level bureaucracy is…

Machine Learning · Computer Science 2023-12-19 Gaurab Pokharel , Sanmay Das , Patrick J. Fowler

High-stakes decision domains are increasingly exploring the potential of Large Language Models (LLMs) for complex decision-making tasks. However, LLM deployment in real-world settings presents challenges in data security, evaluation of its…

Computers and Society · Computer Science 2025-12-05 Swati Sachan , Theo Miller , Mai Phuong Nguyen

With artificial intelligence (AI) being applied to bring autonomy to decision-making in safety-critical domains such as the ones typified in the aerospace and emergency-response services, there has been a call to address the ethical…

Artificial Intelligence · Computer Science 2025-09-03 Julian Gerald Dcruz , Argyrios Zolotas , Niall Ross Greenwood , Miguel Arana-Catania

Major depressive disorder is a debilitating disease affecting 264 million people worldwide. While many antidepressant medications are available, few clinical guidelines support choosing among them. Decision support tools (DSTs) embodying…

The vast data deluge at the network's edge is raising multiple challenges for the edge computing community. One of them is identifying edge storage servers where data from edge devices/sensors have to be stored to ensure low latency access…

Distributed, Parallel, and Cluster Computing · Computer Science 2023-04-10 N. Sreekumar , A. Chandra , J. B. Weissman

The effectiveness and adequacy of natural hazard warnings hinges on the availability of data and its transformation into actionable knowledge for the public. Real-time warning communication and emergency response therefore need to be…

The predicted increase in demand for data-intensive solution development is driving the need for software, data, and domain experts to effectively collaborate in multi-disciplinary data-intensive software teams (MDSTs). We conducted a…

Software Engineering · Computer Science 2023-03-28 Ulrike M. Graetsch , Hourieh Khalajzadeh , Mojtaba Shahin , Rashina Hoda , John Grundy

Research in data warehousing and OLAP has produced important technologies for the design, management and use of information systems for decision support. With the development of Internet, the availability of various types of data has…

The quality of service in healthcare is constantly challenged by outlier events such as pandemics (i.e. Covid-19) and natural disasters (such as hurricanes and earthquakes). In most cases, such events lead to critical uncertainties in…

Artificial Intelligence · Computer Science 2021-11-16 Chih-Hao Huang , Feras A. Batarseh , Adel Boueiz , Ajay Kulkarni , Po-Hsuan Su , Jahan Aman

Our decision-making processes are becoming more data driven, based on data from multiple sources, of different types, processed by a variety of technologies. As technology becomes more relevant for decision processes, the more likely they…

Computers and Society · Computer Science 2018-01-01 Tomasz Ostwald

Shift scheduling impacts healthcare workers' well-being because it sets the frame for their social life and recreational activities. Since it is complex and time-consuming, it has become a target for automation. However, existing systems…

Human-Computer Interaction · Computer Science 2021-02-15 Alarith Uhde , Matthias Laschke , Marc Hassenzahl

Effective Retrospective meetings are vital for ensuring productive development processes because they provide the means for Agile software development teams to discuss and decide on future improvements of their collaboration. Retrospective…

Software Engineering · Computer Science 2021-01-18 Christoph Matthies , Franziska Dobrigkeit

Novel digital data sources and tools like machine learning (ML) and artificial intelligence (AI) have the potential to revolutionize data about development and can contribute to monitoring and mitigating humanitarian problems. The potential…

The world population is projected to rapidly age over the next 30 years. Given the increasing digital technology adoption amongst older adults, researchers have investigated how technology can support aging populations. However, little work…

Human-Computer Interaction · Computer Science 2022-02-23 Nurul M Suhaimi , Yixuan Zhang , Mary Joseph , Miso Kim , Andrea G Parker , Jacqueline Griffin

Activists, governmentsm and academics regularly advocate for more open data. But how is data made open, and for whom is it made useful and usable? In this paper, we investigate and describe the work of making eviction data open to tenant…

Human-Computer Interaction · Computer Science 2024-02-21 Anh-Ton Tran , Grace Guo , Jordan Taylor , Katsuki Chan , Elora Raymond , Carl DiSalvo

COVID-19 has spread all over the world, having an enormous effect on our daily life and work. In response to the epidemic, a lot of important decisions need to be taken to save communities and economies worldwide. Data clearly plays a vital…

Social and Information Networks · Computer Science 2022-02-24 Shuo Yu , Qing Qing , Chen Zhang , Ahsan Shehzad , Giles Oatley , Feng Xia

The use of social media is ubiquitous and nowadays well-established in our everyday life, but increasingly also before, during or after emergencies. The produced data is spread across several types of social media and can be used by…

Social and Information Networks · Computer Science 2019-07-19 Marc-André Kaufhold , Christian Reuter , Thomas Ludwig

Identifying factors that affect human decision making and quantifying their influence remain essential and challenging tasks for the design and implementation of social and technological communication systems. We report results of a…

Physics and Society · Physics 2016-12-02 Chantal Nguyen , Fangqiu Han , Kimberly J. Schlesinger , Izzeddin Gür , Jean M. Carlson

Power grids are becoming more complex to operate in the digital age given the current energy transition to cope with climate change. As a result, real-time decision-making is getting more challenging as the human operator has to deal with…

Machine Learning · Statistics 2022-05-31 Antoine Marot , Alexandre Rozier , Matthieu Dussartre , Laure Crochepierre , Benjamin Donnot

Accurate and rapid situation analysis during humanitarian crises is critical to delivering humanitarian aid efficiently and is fundamental to humanitarian imperatives and the Leave No One Behind (LNOB) principle. This data analysis can…

Computation and Language · Computer Science 2023-05-31 Nicolò Tamagnone , Selim Fekih , Ximena Contla , Nayid Orozco , Navid Rekabsaz