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Two commonly employed strategies to combat the rise of misinformation on social media are (i) fact-checking by professional organisations and (ii) community moderation by platform users. Policy changes by Twitter/X and, more recently, Meta,…

Computation and Language · Computer Science 2025-05-28 Nadav Borenstein , Greta Warren , Desmond Elliott , Isabelle Augenstein

We build a novel database of around 285,000 notes from the Twitter Community Notes program to analyze the causal influence of appending contextual information to potentially misleading posts on their dissemination. Employing a difference in…

General Economics · Economics 2024-04-04 Thomas Renault , David Restrepo Amariles , Aurore Troussel

Community Notes have emerged as an effective crowd-sourced mechanism for combating online deception on social media platforms. However, its reliance on human contributors limits both the timeliness and scalability. In this work, we study…

Computation and Language · Computer Science 2026-05-20 Jin Ma , Jingwen Yan , Mohammed Aldeen , Ethan Anderson , Taran Kavuru , Jinkyung Katie Park , Feng Luo , Long Cheng

Several major social media platforms have shifted toward crowdsourced fact-checking systems like Community Notes to combat misinformation at scale. However, these systems face criticism regarding which content is scrutinized and how visible…

Computers and Society · Computer Science 2026-04-21 Yilin Gong , Siqi Wu

Effective content moderation in online communities is often a delicate balance between maintaining content quality and fostering user participation. In this paper, we introduce post guidance, a novel approach to community moderation that…

Computers and Society · Computer Science 2025-01-14 Manoel Horta Ribeiro , Robert West , Ryan Lewis , Sanjay Kairam

Human-annotated data plays a critical role in the fairness of AI systems, including those that deal with life-altering decisions or moderating human-created web/social media content. Conventionally, annotator disagreements are resolved…

Information Retrieval · Computer Science 2023-07-21 Tharindu Cyril Weerasooriya , Sarah Luger , Saloni Poddar , Ashiqur R. KhudaBukhsh , Christopher M. Homan

Typically crowdsourcing-based approaches to gather annotated data use inter-annotator agreement as a measure of quality. However, in many domains, there is ambiguity in the data, as well as a multitude of perspectives of the information…

Human-Computer Interaction · Computer Science 2018-08-21 Anca Dumitrache , Oana Inel , Lora Aroyo , Benjamin Timmermans , Chris Welty

Community-based fact-checking is promising to reduce the spread of misleading posts at scale. However, its effectiveness can be undermined by the delays in fact-check delivery. Notably, user-initiated organic comments often contain…

Human-Computer Interaction · Computer Science 2025-09-16 Shuning Zhang , Linzhi Wang , Dai Shi , Yuwei Chuai , Jingruo Chen , Yunyi Chen , Yifan Wang , Yating Wang , Xin Yi , Hewu Li

Fact-checking on major platforms, such as X, Meta, and TikTok, is shifting from expert-driven verification to a community-based setup, where users contribute explanatory notes to clarify why a post might be misleading. An important…

Computation and Language · Computer Science 2026-01-29 Rui Xing , Preslav Nakov , Timothy Baldwin , Jey Han Lau

Crowd-sourcing is a cheap and popular means of creating training and evaluation datasets for machine learning, however it poses the problem of `truth inference', as individual workers cannot be wholly trusted to provide reliable…

Machine Learning · Computer Science 2019-02-26 Yuan Li , Benjamin I. P. Rubinstein , Trevor Cohn

Crowdsourcing is a relatively economic and efficient solution to collect annotations from the crowd through online platforms. Answers collected from workers with different expertise may be noisy and unreliable, and the quality of annotated…

Machine Learning · Computer Science 2020-01-08 Jingzheng Tu , Guoxian Yu , Jun Wang , Carlotta Domeniconi , Xiangliang Zhang

Content moderation is a widely used strategy to prevent the dissemination of irregular information on social media platforms. Despite extensive research on developing automated models to support decision-making in content moderation, there…

Social and Information Networks · Computer Science 2024-08-23 Wangjiaxuan Xin , Kanlun Wang , Zhe Fu , Lina Zhou

The process of gathering ground truth data through human annotation is a major bottleneck in the use of information extraction methods for populating the Semantic Web. Crowdsourcing-based approaches are gaining popularity in the attempt to…

Human-Computer Interaction · Computer Science 2022-09-21 Anca Dumitrache , Oana Inel , Benjamin Timmermans , Carlos Ortiz , Robert-Jan Sips , Lora Aroyo , Chris Welty

Community-based moderation offers a scalable alternative to centralized fact-checking, yet it faces significant structural challenges, and existing AI-based methods fail in "cold start" scenarios. To tackle these challenges, we introduce…

Computation and Language · Computer Science 2026-02-10 Sahajpreet Singh , Kokil Jaidka , Min-Yen Kan

Social media platforms are increasingly adopting features that display crowdsourced context alongside posts, a technique pioneered by X's Community Notes. These systems -- which we term Crowdsourced Context Systems (CCS) -- have the…

Human-Computer Interaction · Computer Science 2026-04-15 Travis Lloyd , Tung Nguyen , Karen Levy , Mor Naaman

Online social media platforms use automated moderation systems to remove or reduce the visibility of rule-breaking content. While previous work has documented the importance of manual content moderation, the effects of automated content…

Computers and Society · Computer Science 2023-02-17 Manoel Horta Ribeiro , Justin Cheng , Robert West

Online discussions are often characterized by strong behavioral asymmetries: a relatively small fraction of users actively produces content, while the majority primarily consumes and redistributes it. Here we propose a community-detection…

Social and Information Networks · Computer Science 2026-02-16 Stefano Guarino , Ayoub Mounim , Guido Caldarelli , Fabio Saracco

Fact-checking ecosystems on social media depend on the interplay between what users want checked and what contributors are willing to supply. Prior research has largely examined these forces in isolation, yet it remains unclear to what…

Social and Information Networks · Computer Science 2026-02-06 Moritz Pilarski , Nicolas Pröllochs

Accurately estimating how users respond to moderation interventions is paramount for developing effective and user-centred moderation strategies. However, this requires a clear understanding of which user characteristics are associated with…

Computers and Society · Computer Science 2025-10-24 Benedetta Tessa , Alejandro Moreo , Stefano Cresci , Tiziano Fagni , Fabrizio Sebastiani

With increasing attention to online anti-social behaviors such as personal attacks and bigotry, it is critical to have an accurate accounting of how widespread anti-social behaviors are. In this paper, we empirically measure the prevalence…

Human-Computer Interaction · Computer Science 2022-08-30 Joon Sung Park , Joseph Seering , Michael S. Bernstein