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Related papers: The EmpathiSEr: Development and Validation of Soft…

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Automated emotion recognition has applications in various fields, such as human-machine interaction, healthcare, security, education, and emotion-aware recommendation/feedback systems. Developing methods to analyze human emotions accurately…

Systems and Control · Electrical Eng. & Systems 2024-09-11 Ruijie Fang , Ruoyu Zhang , Elahe Hosseini , Chongzhou Fang , Mahdi Eslaminehr , Setareh Rafatirad , Houman Homayoun

Speech Language Models (SLMs) have made significant progress in spoken language understanding. Yet it remains unclear whether they can fully perceive non lexical vocal cues alongside spoken words, and respond with empathy that aligns with…

Computation and Language · Computer Science 2026-03-06 Li Zhou , Lutong Yu , You Lyu , Yihang Lin , Zefeng Zhao , Junyi Ao , Yuhao Zhang , Benyou Wang , Haizhou Li

Context: A deeper understanding of human factors in software engineering (SE) is essential for improving team collaboration, decision-making, and productivity. Communication channels like code reviews and chats provide insights into…

Software Engineering · Computer Science 2025-04-21 Amirali Sajadi , Kostadin Damevski , Preetha Chatterjee

Empathy, which is widely used in psychological counselling, is a key trait of everyday human conversations. Equipped with commonsense knowledge, current approaches to empathetic response generation focus on capturing implicit emotion within…

Computation and Language · Computer Science 2022-11-15 Lanrui Wang , Jiangnan Li , Zheng Lin , Fandong Meng , Chenxu Yang , Weiping Wang , Jie Zhou

Background. Software Engineering (SE) researchers extensively perform experiments with human subjects. Well-defined samples are required to ensure external validity. Samples are selected \textit{purposely} or by \textit{convenience},…

Software Engineering · Computer Science 2021-08-30 Valentina Lenarduzzi , Oscar Dieste , Davide Fucci , Sira Vegas

Code generation models are widely used in software development, yet their sensitivity to prompt phrasing remains under-examined. Identical requirements expressed with different emotions or communication styles can yield divergent outputs,…

Software Engineering · Computer Science 2025-09-18 Wei Ma , Yixiao Yang , Jingquan Ge , Xiaofei Xie , Lingxiao Jiang

With the current progress of Artificial Intelligence (AI) technology and its increasingly broader applications, trust is seen as a required criterion for AI usage, acceptance, and deployment. A robust measurement instrument is essential to…

Human-Computer Interaction · Computer Science 2025-10-27 Retno Larasati

We present metrics for evaluating dialog systems through a psychologically-grounded "human" lens in which conversational agents express a diversity of both states (e.g., emotion) and traits (e.g., personality), just as people do. We present…

Computation and Language · Computer Science 2023-09-19 Salvatore Giorgi , Shreya Havaldar , Farhan Ahmed , Zuhaib Akhtar , Shalaka Vaidya , Gary Pan , Lyle H. Ungar , H. Andrew Schwartz , Joao Sedoc

Providing an equitable and inclusive user experience (UX) for people with disabilities (PWD) is a central goal of accessible design. In the specific case of Deaf users, whose hearing impairments impact language development and…

Human-Computer Interaction · Computer Science 2025-08-12 Andrés Eduardo Fuentes-Cortázar , Alejandra Rivera-Hernández , José Rafael Rojano-Cáceres

Humans constantly interact with digital devices that disregard their feelings. However, the synergy between human and technology can be strengthened if the technology is able to distinguish and react to human emotions. Models that rely on…

Human-Computer Interaction · Computer Science 2020-05-07 Andrea Kuijt , Maryam Alimardani

Evaluating persona-aligned empathy in LLM-based dialogue agents remains challenging. User states are latent, feedback is sparse and difficult to verify in situ, and seemingly supportive turns can still accumulate into trajectories that…

Artificial Intelligence · Computer Science 2026-03-17 Shiya Zhang , Yuhan Zhan , Ruixi Su , Ruihan Sun , Ziyi Song , Zhaohan Chen , Xiaofan Zhang

Evaluating Large Language Models' (LLMs) anthropomorphic capabilities has become increasingly important in contemporary discourse. Utilizing the emotion appraisal theory from psychology, we propose to evaluate the empathy ability of LLMs,…

Computation and Language · Computer Science 2024-10-08 Jen-tse Huang , Man Ho Lam , Eric John Li , Shujie Ren , Wenxuan Wang , Wenxiang Jiao , Zhaopeng Tu , Michael R. Lyu

Achieving empathy is a crucial step toward humanized dialogue systems. Current approaches for empathetic dialogue generation mainly perceive an emotional label to generate an empathetic response conditioned on it, which simply treat…

Computation and Language · Computer Science 2023-11-28 Fengyi Fu , Lei Zhang , Quan Wang , Zhendong Mao

Speech emotion recognition (SER), particularly for naturally expressed emotions, remains a challenging computational task. Key challenges include the inherent subjectivity in emotion annotation and the imbalanced distribution of emotion…

Sound · Computer Science 2025-06-03 Tiantian Feng , Thanathai Lertpetchpun , Dani Byrd , Shrikanth Narayanan

In a world where technology is increasingly embedded in our everyday experiences, systems that sense and respond to human emotions are elevating digital interaction. At the intersection of artificial intelligence and human-computer…

Human-Computer Interaction · Computer Science 2025-05-06 Karishma Hegde , Hemadri Jayalath

Incorporating responsible practices into software engineering (SE) for AI is essential to ensure ethical principles, societal impact, and accountability remain at the forefront of AI system design and deployment. This study investigates the…

Software Engineering · Computer Science 2025-04-30 Lekshmi Murali Rani , Faezeh Mohammadi , Robert Feldt , Richard Berntsson Svensson

The sensitivity of parameters in computational science problems is difficult to assess, especially for algorithms with multiple input parameters and diverse outputs. This work seeks to explore sensitivity analysis in the visualization…

Agile methods are predominantly focused on delivering business values. But can Agile methods be adapted to effectively address and deliver human values such as social justice, privacy, and sustainability in the software they produce? Human…

Software Engineering · Computer Science 2021-11-16 Waqar Hussain , Mojtaba Shahin , Rashina Hoda , Jon Whittle , Harsha Perera , Arif Nurwidyantoro , Rifat Ara Shams , Gillian Oliver

As modern software systems expand in scale and complexity, the challenges associated with their modeling and formulation grow increasingly intricate. Traditional approaches often fall short in effectively addressing these complexities,…

Software Engineering · Computer Science 2025-05-20 Tarik Houichime , Younes El Amrani

Cross-lingual Speech Emotion Recognition (CLSER) aims to identify emotional states in unseen languages. However, existing methods heavily rely on the semantic synchrony of complete labels and static feature stability, hindering low-resource…

Sound · Computer Science 2026-04-10 Ya Zhao , Yinfeng Yu , Liejun Wang