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As large language models (LLMs) become increasingly integral to the hospitality and tourism industry, concerns about their fairness in serving diverse identity groups persist. Grounded in social identity theory and sociotechnical systems…
Large Language Models (LLMs) are widely used for writing economic analysis reports or providing financial advice, but their ability to understand economic knowledge and reason about potential results of specific economic events lacks…
A language can have different varieties. These varieties can affect the performance of natural language processing (NLP) models, including large language models (LLMs), which are often trained on data from widely spoken varieties. This…
Travel planning is a natural real-world task to test large language models' (LLMs) planning and tool-use abilities. Although prior work has studied LLM performance on travel planning, existing settings still differ from real-world needs,…
This paper presents a comprehensive framework for testing and evaluating quality characteristics of Large Language Model (LLM) systems enhanced with Retrieval-Augmented Generation (RAG) in tourism applications. Through systematic empirical…
Existing benchmarks for evaluating mathematical reasoning in large language models (LLMs) rely primarily on competition problems, formal proofs, or artificially challenging questions -- failing to capture the nature of mathematics…
Recently, large language models (LLMs) have demonstrated their effectiveness in various natural language processing (NLP) tasks. However, the lack of tourism knowledge limits the performance of LLMs in tourist attraction presentations and…
Detecting product price outliers is important for retail and e-commerce stores as erroneous or unexpectedly high prices adversely affect competitiveness, revenue, and consumer trust. Classical techniques offer simple thresholds while…
Recent efforts like TripCraft and TravelPlanner have advanced the use of Large Language Models ( LLMs) for personalized, constraint aware travel itinerary generation. Yet, real travel often faces disruptions. To address this, we present…
Agentic search has emerged as a promising paradigm for adaptive retrieval systems powered by large language models (LLMs). However, existing benchmarks primarily focus on quality, overlooking efficiency factors that are critical for…
Large language models LLMs like ChatGPT have reached the 100 Mio user barrier in record time and might increasingly enter all areas of our life leading to a diverse set of interactions between those Artificial Intelligence models and…
Travel choice analysis is crucial for understanding individual travel behavior to develop appropriate transport policies and recommendation systems in Intelligent Transportation Systems (ITS). Despite extensive research, this domain faces…
The planning ability of Large Language Models (LLMs) has garnered increasing attention in recent years due to their remarkable capacity for multi-step reasoning and their ability to generalize across a wide range of domains. While some…
Large Language Models (LLMs) have the potential to semi-automate some process mining (PM) analyses. While commercial models are already adequate for many analytics tasks, the competitive level of open-source LLMs in PM tasks is unknown. In…
Large Language Models (LLMs) ) have demonstrated promise in boosting productivity across AI-powered tools, yet existing benchmarks like Massive Multitask Language Understanding (MMLU) inadequately assess enterprise-specific task…
Large Language Models (LLMs) are increasingly proposed as near-autonomous artificial intelligence (AI) agents capable of making everyday decisions on behalf of humans. Although LLMs perform well on many technical tasks, their behaviour in…
Large language models (LLMs), a recent advance in deep learning and machine intelligence, have manifested astonishing capacities, now considered among the most promising for artificial general intelligence. With human-like capabilities,…
Large Language Models (LLMs) have demonstrated potential as effective search relevance evaluators. However, there is a lack of comprehensive guidance on which models consistently perform optimally across various contexts or within specific…
Users increasingly rely on Large Language Models (LLMs) for Deep Research, using them to synthesize diverse sources into structured reports that support understanding and action. In this context, the practical reliability of such reports…
Planning trips is a cognitively intensive task involving conflicting user preferences, dynamic external information, and multi-step temporal-spatial optimization. Traditional platforms often fall short - they provide static results, lack…