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Explainable Artificial Intelligence (XAI) plays a crucial role in fostering transparency and trust in AI systems, where traditional XAI approaches typically offer one level of abstraction for explanations, often in the form of heatmaps…

This paper addresses the critical challenge of building consumer trust in AI-powered customer engagement by emphasising the necessity for transparency and accountability. Despite the potential of AI to revolutionise business operations and…

Computers and Society · Computer Science 2024-10-04 Tara DeZao

Explainable AI (XAI) aims to address the human need for safe and reliable AI systems. However, numerous surveys emphasize the absence of a sound mathematical formalization of key XAI notions -- remarkably including the term "explanation"…

Artificial Intelligence · Computer Science 2023-09-19 Pietro Barbiero , Stefano Fioravanti , Francesco Giannini , Alberto Tonda , Pietro Lio , Elena Di Lavore

With the availability of large datasets and ever-increasing computing power, there has been a growing use of data-driven artificial intelligence systems, which have shown their potential for successful application in diverse areas. However,…

Cryptography and Security · Computer Science 2021-08-05 Jose N. Paredes , Juan Carlos L. Teze , Gerardo I. Simari , Maria Vanina Martinez

Recent AI-related scandals have shed a spotlight on accountability in AI, with increasing public interest and concern. This paper draws on literature from public policy and governance to make two contributions. First, we propose an AI…

Computers and Society · Computer Science 2021-10-19 Chris Percy , Simo Dragicevic , Sanjoy Sarkar , Artur S. d'Avila Garcez

There is a disconnect between explanatory artificial intelligence (XAI) methods and the types of explanations that are useful for and demanded by society (policy makers, government officials, etc.) Questions that experts in artificial…

Artificial Intelligence · Computer Science 2019-01-23 Leilani H. Gilpin , Cecilia Testart , Nathaniel Fruchter , Julius Adebayo

The growing adoption of large language models in legal practice brings both significant promise and serious risk. Legal professionals stand to benefit from AI that can reason over contracts, draft documents, and analyze sources at scale,…

Artificial Intelligence · Computer Science 2026-05-15 Olivia Peiyu Wang , Leilani H. Gilpin

As Artificial Intelligence (AI) is increasingly used in areas that significantly impact human lives, concerns about fairness and transparency have grown, especially regarding their impact on protected groups. Recently, the intersection of…

Artificial Intelligence · Computer Science 2025-05-05 Vasiliki Papanikou , Danae Pla Karidi , Evaggelia Pitoura , Emmanouil Panagiotou , Eirini Ntoutsi

Explainable Artificial Intelligence (XAI) addresses the growing need for transparency and interpretability in AI systems, enabling trust and accountability in decision-making processes. This book offers a comprehensive guide to XAI,…

The purpose of this paper is to analyse the opacity of algorithms, contextualized in the open debate on responsibility for artificial intelligence causation; with an experimental approach by which, applying the proposed conversational…

Artificial Intelligence · Computer Science 2025-01-24 Vincenzo Calderonio

Explainable Artificial Intelligence (XAI) systems, including intelligent agents, must be able to explain their internal decisions, behaviours and reasoning that produce their choices to the humans (or other systems) with which they…

Artificial Intelligence · Computer Science 2020-09-15 Mariela Morveli-Espinoza , Ayslan Possebom , Cesar Augusto Tacla

Artificial Intelligence (AI) is being increasingly used to develop systems that produce intelligent solutions. However, there is a major concern that whether the systems built will be trusted by humans. In order to establish trust in AI…

Artificial Intelligence · Computer Science 2020-05-13 Quratul-ain Mahesar , Simon Parsons

Machine learning algorithms are being used in high-stakes decisions, including those in criminal justice, healthcare, credit, and employment. The research community has responded with two largely independent research fields:…

Artificial Intelligence · Computer Science 2026-05-12 Gideon Popoola , John Sheppard

Artificial intelligence (AI) has emerged as a ubiquitous concept in numerous domains, including the legal system. AI has the potential to revolutionize the functioning of the judiciary and the dispensation of justice. Incorporating AI into…

Machine Learning · Computer Science 2025-04-29 Angel Mary John , Aiswarya M. U. , Jerrin Thomas Panachakel

Fact verification is a critical yet underexplored component of non-litigation legal practice. While existing research has examined automation in legal workflow and human-AI collaboration in high-stakes domains, little is known about how…

Human-Computer Interaction · Computer Science 2026-02-10 Sirui Han , Yuyao Zhang , Yidan Huang , Xueyan Li , Chengzhong Liu , Yike Guo

Despite the recent, widespread focus on eXplainable AI (XAI), explanations computed by XAI methods tend to provide little insight into the functioning of Neural Networks (NNs). We propose a novel framework for obtaining (local) explanations…

Artificial Intelligence · Computer Science 2021-06-15 Emanuele Albini , Piyawat Lertvittayakumjorn , Antonio Rago , Francesca Toni

AI systems have seen significant adoption in various domains. At the same time, further adoption in some domains is hindered by inability to fully trust an AI system that it will not harm a human. Besides the concerns for fairness, privacy,…

Artificial Intelligence · Computer Science 2021-08-04 Amit Sheth , Manas Gaur , Kaushik Roy , Keyur Faldu

Despite explainable AI (XAI) has recently become a hot topic and several different approaches have been developed, there is still a widespread belief that it lacks a convincing unifying foundation. On the other hand, over the past…

Artificial Intelligence · Computer Science 2024-07-29 Martina Mattioli , Antonio Emanuele Cinà , Marcello Pelillo

The shift from symbolic AI systems to black-box, sub-symbolic, and statistical ones has motivated a rapid increase in the interest toward explainable AI (XAI), i.e. approaches to make black-box AI systems explainable to human decision…

Artificial Intelligence · Computer Science 2022-10-28 Federico Cabitza , Matteo Cameli , Andrea Campagner , Chiara Natali , Luca Ronzio

The rapid growth of research in explainable artificial intelligence (XAI) follows on two substantial developments. First, the enormous application success of modern machine learning methods, especially deep and reinforcement learning, which…

Artificial Intelligence · Computer Science 2020-05-06 S. Atakishiyev , H. Babiker , N. Farruque , R. Goebel1 , M-Y. Kima , M. H. Motallebi , J. Rabelo , T. Syed , O. R. Zaïane