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In this work, we present a hybrid learning method for training task-oriented dialogue systems through online user interactions. Popular methods for learning task-oriented dialogues include applying reinforcement learning with user feedback…

Computation and Language · Computer Science 2018-04-19 Bing Liu , Gokhan Tur , Dilek Hakkani-Tur , Pararth Shah , Larry Heck

When machine learning systems meet real world applications, accuracy is only one of several requirements. In this paper, we assay a complementary perspective originating from the increasing availability of pre-trained and regularly…

Evaluating developer satisfaction with conversational AI assistants at scale is critical but challenging. User studies provide rich insights, but are unscalable, while large-scale quantitative signals from logs or in-product ratings are…

Software Engineering · Computer Science 2025-09-24 Daye Nam , Malgorzata Salawa , Satish Chandra

Reinforcement learning with verifiable rewards (RLVR) is pivotal for the continuous evolution of GUI agents, yet existing evaluation paradigms face significant limitations. Rule-based methods suffer from poor scalability and cannot handle…

Robotics · Computer Science 2026-02-03 Chaoqun Cui , Jing Huang , Shijing Wang , Liming Zheng , Qingchao Kong , Zhixiong Zeng

Communications standards are designed via committees of humans holding repeated meetings over months or even years until consensus is achieved. This includes decisions regarding the modulation and coding schemes to be supported over an air…

Machine Learning · Statistics 2021-10-19 Shahrukh Khan Kasi , Sayandev Mukherjee , Lin Cheng , Bernardo A. Huberman

There has been increasing interest in evaluations of language models for a variety of risks and characteristics. Evaluations relying on natural language understanding for grading can often be performed at scale by using other language…

Computation and Language · Computer Science 2023-12-11 Simon Lermen , Ondřej Kvapil

Frozen models trained to mimic static datasets can never improve their performance. Models that can employ internet-retrieval for up-to-date information and obtain feedback from humans during deployment provide the promise of both adapting…

Computation and Language · Computer Science 2022-08-17 Jing Xu , Megan Ung , Mojtaba Komeili , Kushal Arora , Y-Lan Boureau , Jason Weston

The use of algorithmic (learning-based) decision making in scenarios that affect human lives has motivated a number of recent studies to investigate such decision making systems for potential unfairness, such as discrimination against…

Machine Learning · Computer Science 2021-05-11 Junaid Ali , Muhammad Bilal Zafar , Adish Singla , Krishna P. Gummadi

Data-driven predictions are often perceived as inaccurate in hindsight due to behavioral responses. In this study, we explore the role of interface design choices in shaping individuals' decision-making processes in response to predictions…

Human-Computer Interaction · Computer Science 2024-04-29 Dongping Zhang , Jason Hartline , Jessica Hullman

If AI models can detect when they are being evaluated, the effectiveness of evaluations might be compromised. For example, models could have systematically different behavior during evaluations, leading to less reliable benchmarks for…

Computation and Language · Computer Science 2025-07-17 Joe Needham , Giles Edkins , Govind Pimpale , Henning Bartsch , Marius Hobbhahn

In an era of countless content offerings, recommender systems alleviate information overload by providing users with personalized content suggestions. Due to the scarcity of explicit user feedback, modern recommender systems typically…

Machine Learning · Computer Science 2023-03-07 Jessica Maghakian , Paul Mineiro , Kishan Panaganti , Mark Rucker , Akanksha Saran , Cheng Tan

Real-world autonomous decision-making systems, from robots to recommendation engines, must operate in environments that change over time. While deep reinforcement learning (RL) has shown an impressive ability to learn optimal policies in…

Machine Learning · Computer Science 2025-05-16 Jonathan Clifford Balloch

In order to increase productivity, capability, and data exploitation, numerous defense applications are experiencing an integration of state-of-the-art machine learning and AI into their architectures. Especially for defense applications,…

Human-Computer Interaction · Computer Science 2020-03-24 Chris J. Michael , Dina Acklin , Jaelle Scheuerman

Artificial intelligence (AI) developers are increasingly building language models with warm and empathetic personas that millions of people now use for advice, therapy, and companionship. Here, we show how this creates a significant…

Computation and Language · Computer Science 2025-07-31 Lujain Ibrahim , Franziska Sofia Hafner , Luc Rocher

Adapting the user interface (UI) of software systems to meet the needs and preferences of users is a complex task. The main challenge is to provide the appropriate adaptations at the appropriate time to offer value to end-users. Recent…

Human-Computer Interaction · Computer Science 2024-05-16 Daniel Gaspar-Figueiredo , Marta Fernández-Diego , Ruben Nuredini , Silvia Abrahão , Emilio Insfrán

Developing interactive software, such as websites or games, is a particularly engaging way to learn computer science. However, teaching and giving feedback on such software is time-consuming -- standard approaches require instructors to…

Machine Learning · Computer Science 2022-11-17 Evan Zheran Liu , Moritz Stephan , Allen Nie , Chris Piech , Emma Brunskill , Chelsea Finn

Reinforcement learning (RL) has shown great promise in optimizing long-term user interest in recommender systems. However, existing RL-based recommendation methods need a large number of interactions for each user to learn a robust…

Machine Learning · Computer Science 2020-12-07 Yanan Wang , Yong Ge , Li Li , Rui Chen , Tong Xu

To operate reliably under changing conditions, complex systems require feedback on how effectively they use resources, not just whether objectives are met. Current AI systems process vast information to produce sophisticated predictions,…

Artificial Intelligence · Computer Science 2026-03-10 Wael Hafez , Chenan Wei , Rodrigo Pena , Amir Nazeri , Cameron Reid

Imitation learning enables autonomous agents to learn from human examples, without the need for a reward signal. Still, if the provided dataset does not encapsulate the task correctly, or when the task is too complex to be modeled, such…

Artificial Intelligence · Computer Science 2024-06-10 Federico Malato , Ville Hautamaki

Reinforcement learning has achieved great success in various applications. To learn an effective policy for the agent, it usually requires a huge amount of data by interacting with the environment, which could be computational costly and…

Machine Learning · Computer Science 2020-06-16 Kun-Peng Ning , Sheng-Jun Huang
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