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Large language models (LLMs) are increasingly leveraged to empower autonomous agents to simulate human beings in various fields of behavioral research. However, evaluating their capacity to navigate complex social interactions remains a…

Computation and Language · Computer Science 2024-11-26 Xinyi Mou , Jingcong Liang , Jiayu Lin , Xinnong Zhang , Xiawei Liu , Shiyue Yang , Rong Ye , Lei Chen , Haoyu Kuang , Xuanjing Huang , Zhongyu Wei

The integration of Large Language Models (LLMs) into software engineering has driven a transition from traditional rule-based systems to autonomous agentic systems capable of solving complex problems. However, systematic progress is…

Software Engineering · Computer Science 2025-10-24 Jiale Guo , Suizhi Huang , Mei Li , Dong Huang , Xingsheng Chen , Regina Zhang , Zhijiang Guo , Han Yu , Siu-Ming Yiu , Pietro Lio , Kwok-Yan Lam

Recent advances in AI agents capable of solving complex, everyday tasks, from scheduling to customer service, have enabled deployment in real-world settings, but their possibilities for unsafe behavior demands rigorous evaluation. While…

Artificial Intelligence · Computer Science 2026-02-18 Sanidhya Vijayvargiya , Aditya Bharat Soni , Xuhui Zhou , Zora Zhiruo Wang , Nouha Dziri , Graham Neubig , Maarten Sap

Large language model (LLM)-based mobile agents are increasingly popular due to their capability to interact directly with mobile phone Graphic User Interfaces (GUIs) and their potential to autonomously manage daily tasks. Despite their…

Artificial Intelligence · Computer Science 2024-06-13 Luyuan Wang , Yongyu Deng , Yiwei Zha , Guodong Mao , Qinmin Wang , Tianchen Min , Wei Chen , Shoufa Chen

The rise of LLM-based agents has opened new frontiers in AI applications, yet evaluating these agents remains a complex and underdeveloped area. This survey provides an in-depth overview of the emerging field of LLM agent evaluation,…

Machine Learning · Computer Science 2025-07-30 Mahmoud Mohammadi , Yipeng Li , Jane Lo , Wendy Yip

The rise of Large Language Models (LLMs) has revolutionized Graphical User Interface (GUI) automation through LLM-powered GUI agents, yet their ability to process sensitive data with limited human oversight raises significant privacy and…

Human-Computer Interaction · Computer Science 2025-06-06 Chaoran Chen , Zhiping Zhang , Ibrahim Khalilov , Bingcan Guo , Simret A Gebreegziabher , Yanfang Ye , Ziang Xiao , Yaxing Yao , Tianshi Li , Toby Jia-Jun Li

Large Language Model (LLM)-powered web GUI agents are increasingly automating everyday online tasks. Despite their popularity, little is known about how users' preferences and values impact agents' reasoning and behavior. In this work, we…

The development of LLM-based autonomous agents for end-to-end software development represents a significant paradigm shift in software engineering. However, the scientific evaluation of these systems is hampered by significant challenges,…

Software Engineering · Computer Science 2025-11-07 Zhengran Zeng , Yixin Li , Rui Xie , Wei Ye , Shikun Zhang

Large language models (LLMs) have evolved into interactive agents that collaborate with users in real-world tasks. Effective collaboration in such settings increasingly depends on understanding the user beyond what is explicitly stated, as…

Artificial Intelligence · Computer Science 2026-05-27 Yuxin Chen , Yi Zhang , Zhengzhou Cai , Yaorui Shi , Zhiyuan Yao , Chenhang Cui , Jingnan Zheng , Yaqi Huo , Xi Su , Qi Gu , Xunliang Cai , Xiang Wang , An Zhang , Tat-Seng Chua

As AI agents built on large language models (LLMs) become increasingly embedded in society, issues of coordination, control, delegation, and accountability are entangled with concerns over their reliability. To design and implement LLM…

Computers and Society · Computer Science 2025-12-09 R. Patrick Xian , Garry A. Gabison , Ahmed Alaa , Christoph Riedl , Grigorios G. Chrysos

Usability testing is a fundamental yet challenging (e.g., inflexible to iterate the study design flaws and hard to recruit study participants) research method for user experience (UX) researchers to evaluate a web design. Recent advances in…

Human-Computer Interaction · Computer Science 2025-04-08 Yuxuan Lu , Bingsheng Yao , Hansu Gu , Jing Huang , Jessie Wang , Yang Li , Jiri Gesi , Qi He , Toby Jia-Jun Li , Dakuo Wang

While LLM agents have demonstrated remarkable task-oriented abilities such as planning, reasoning, and action, few works have treated them as complete human personalities where emotional dimensions hold equal importance. In this paper, we…

Computation and Language · Computer Science 2026-05-29 Weihan Peng , Chenxu Zhang , Qianao Wang , Yuling Shi , Heng Lian , Qihong Mao , Jiahao Pang , Chunliang Feng , Bowen Li , Xiaodong Gu

Despite rapid development, large language models (LLMs) still encounter challenges in multi-turn decision-making tasks (i.e., agent tasks) like web shopping and browser navigation, which require making a sequence of intelligent decisions…

Computation and Language · Computer Science 2025-11-12 Zhiheng Xi , Chenyang Liao , Guanyu Li , Yajie Yang , Wenxiang Chen , Zhihao Zhang , Binghai Wang , Senjie Jin , Yuhao Zhou , Jian Guan , Wei Wu , Tao Ji , Tao Gui , Qi Zhang , Xuanjing Huang

Large Language Models (LLMs)-based agents have made impressive progress in reasoning and tool use, enabling them to solve complex tasks. However, their ability to proactively collaborate with users, especially when goals are vague,…

Recent advances in large language models have enabled LLM-based agents to achieve strong performance on a variety of benchmarks. However, their performance in real-world deployments often that observed on benchmark settings, especially in…

Artificial Intelligence · Computer Science 2026-02-19 Ruipeng Wang , Yuxin Chen , Yukai Wang , Chang Wu , Junfeng Fang , Xiaodong Cai , Qi Gu , Hui Su , An Zhang , Xiang Wang , Xunliang Cai , Tat-Seng Chua

Large Language Models (LLMs) are increasingly used to power autonomous agents for complex, multi-step tasks. However, human-agent interaction remains pointwise and reactive: users approve or correct individual actions to mitigate immediate…

Human-Computer Interaction · Computer Science 2026-03-13 Gaole He , Brian Y. Lim

In recent years, Large Language Models (LLMs) have achieved remarkable success and have been widely used in various downstream tasks, especially in the tasks of the software engineering (SE) field. We find that many studies combining LLMs…

Software Engineering · Computer Science 2024-09-24 Yanlin Wang , Wanjun Zhong , Yanxian Huang , Ensheng Shi , Min Yang , Jiachi Chen , Hui Li , Yuchi Ma , Qianxiang Wang , Zibin Zheng

Fulfilling user needs through Large Language Model multi-turn, multi-step tool-use is rarely a straightforward process. Real user interactions are inherently wild, being intricate, messy, and flexible. We identify three key challenges from…

Human-Computer Interaction · Computer Science 2026-04-09 Peijie Yu , Wei Liu , Yifan Yang , Jinjian Li , Zelong Zhang , Xiao Feng , Feng Zhang

Usability testing is a fundamental research method that user experience (UX) researchers use to evaluate and iterate their new designs. But what about evaluating and iterating the usability testing study design itself? Recent advances in…

Computation and Language · Computer Science 2025-09-22 Yuxuan Lu , Bingsheng Yao , Hansu Gu , Jing Huang , Jessie Wang , Yang Li , Jiri Gesi , Qi He , Toby Jia-Jun Li , Dakuo Wang

As LLM-based agents are increasingly deployed in real-life scenarios, existing benchmarks fail to capture their inherent complexity of handling extensive information, leveraging diverse resources, and managing dynamic user interactions. To…

Computation and Language · Computer Science 2025-10-20 Wei He , Yueqing Sun , Hongyan Hao , Xueyuan Hao , Zhikang Xia , Qi Gu , Chengcheng Han , Dengchang Zhao , Hui Su , Kefeng Zhang , Man Gao , Xi Su , Xiaodong Cai , Xunliang Cai , Yu Yang , Yunke Zhao