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Information access systems, such as search engines, recommender systems, and conversational assistants, have become integral to our daily lives as they help us satisfy our information needs. However, evaluating the effectiveness of these…

Human-Computer Interaction · Computer Science 2026-04-21 Krisztian Balog , ChengXiang Zhai

The emergence of Large Language Models (LLMs), has opened exciting possibilities for constructing computational simulations designed to replicate human behavior accurately. Current research suggests that LLM-based agents become increasingly…

Computation and Language · Computer Science 2024-12-18 Amir Taubenfeld , Yaniv Dover , Roi Reichart , Ariel Goldstein

Training agents to communicate with one another given task-based supervision only has attracted considerable attention recently, due to the growing interest in developing models for human-agent interaction. Prior work on the topic focused…

Computation and Language · Computer Science 2019-03-26 Ben Bogin , Mor Geva , Jonathan Berant

Call centers, in which human operators attend clients using textual chat, are very common in modern e-commerce. Training enough skilled operators who are able to provide good service is a challenge. We suggest an algorithm and a method to…

Computation and Language · Computer Science 2021-05-17 Aviram Aviv , Yaniv Oshrat , Samuel A. Assefa , Tobi Mustapha , Daniel Borrajo , Manuela Veloso , Sarit Kraus

This article introduces a reflexion about behavioural specification for interactive and participative agent-based simulation in virtual reality. Within this context, it is neces sary to reach a high level of expressivness in order to…

Artificial Intelligence · Computer Science 2011-07-19 Pierre De Loor , Favier Pierre-Alexandre

One way to personalize and steer generations from large language models (LLM) is to assign a persona: a role that describes how the user expects the LLM to behave (e.g., a helpful assistant, a teacher, a woman). This paper investigates how…

Computation and Language · Computer Science 2025-07-02 Pedro Henrique Luz de Araujo , Benjamin Roth

Virtual humans need to be persuasive in order to promote behaviour change in human users. While several studies have focused on understanding the numerous aspects that influence the degree of persuasion, most of them are limited to dyadic…

Human-Computer Interaction · Computer Science 2019-04-11 Reshmashree B. Kantharaju , Dominic De Franco , Alison Pease , Catherine Pelachaud

We present some results concerning the dialogue behavior and inferred sentiment of a group of older adults interacting with a computer-based avatar. Our avatar is unique in its ability to hold natural dialogues on a wide range of everyday…

Human-Computer Interaction · Computer Science 2019-07-16 S. Zahra Razavi , Lenhart K. Schubert , Kimberly A. Van Orden , Mohammad Rafayet Ali

Large Language Models have demonstrated remarkable capabilities in open-domain dialogues. However, current methods exhibit suboptimal performance in service dialogues, as they rely on noisy, low-quality human conversation data. This…

Computation and Language · Computer Science 2026-05-06 Yuqin Dai , Ning Gao , Wei Zhang , Jie Wang , Zichen Luo , Jinpeng Wang , Yujie Wang , Ruiyuan Wu , Chaozheng Wang

User simulators are crucial for replicating human interactions with dialogue systems, supporting both collaborative training and automatic evaluation, especially for large language models (LLMs). However, current role-playing methods face…

Computation and Language · Computer Science 2025-07-01 Kuang Wang , Xianfei Li , Shenghao Yang , Li Zhou , Feng Jiang , Haizhou Li

Conversational agents have been showing lots of opportunities in healthcare by taking over a lot of tasks that used to be done by a human. One of the major functions of conversational healthcare agent is intervening users' daily behaviors.…

Human-Computer Interaction · Computer Science 2021-09-07 Youjin Hwang , Donghoon Shin , Sion Baek , Bongwon Suh , Joonhwan Lee

To build a conversational agent that interacts fluently with humans, previous studies blend knowledge or personal profile into the pre-trained language model. However, the model that considers knowledge and persona at the same time is still…

Computation and Language · Computer Science 2023-01-09 Jungwoo Lim , Myunghoon Kang , Yuna Hur , Seungwon Jung , Jinsung Kim , Yoonna Jang , Dongyub Lee , Hyesung Ji , Donghoon Shin , Seungryong Kim , Heuiseok Lim

Heuristics and cognitive biases are an integral part of human decision-making. Automatically detecting a particular cognitive bias could enable intelligent tools to provide better decision-support. Detecting the presence of a cognitive bias…

Human-Computer Interaction · Computer Science 2024-01-15 Stephen Pilli

Many laypeople are motivated to improve the health behavior of their family or friends but do not know where to start, especially if the health behavior is potentially stigmatizing or controversial. We present an approach that uses virtual…

Recent advances in agentic AI are shifting automation from discrete tools to proactive multi-agent systems that coordinate multi-specialized capabilities behind unified interfaces. However, today's agent systems typically rely on hard-coded…

Artificial Intelligence · Computer Science 2026-05-01 Giuseppe Arbore , Andrea Sillano , Luigi De Russis

Research on agent communication languages has typically taken the speech acts paradigm as its starting point. Despite their manifest attractions, speech-act models of communication have several serious disadvantages as a foundation for…

Artificial Intelligence · Computer Science 2011-11-02 R. H. Bordini , A. F. Moreira , R. Vieira , M. Wooldridge

This paper focuses on simulating text dialogues in which impressions between speakers improve during speed dating. This simulation involves selecting an utterance from multiple candidates generated by a text generation model that replicates…

The incorporation of Large Language Models (LLMs) such as the GPT series into diverse sectors including healthcare, education, and finance marks a significant evolution in the field of artificial intelligence (AI). The increasing demand for…

Human-Computer Interaction · Computer Science 2024-07-18 Guangzhi Sun , Xiao Zhan , Jose Such

Meat reduction benefits human and planetary health, but social norms keep meat central in shared meals. To date, the development of communication strategies that promote meat reduction while minimizing social costs has required the costly…

Computers and Society · Computer Science 2025-10-14 Georg Ahnert , Elena Wurth , Markus Strohmaier , Jutta Mata

Persuasion through conversation has been the focus of much research. Nudging is a popular strategy to influence decision-making in physical and digital settings. However, conversational agents employing "nudging" have not received…

Human-Computer Interaction · Computer Science 2025-03-07 Stephen Pilli , Vivek Nallur
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