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Personalized agents that interact with users over long periods must maintain persistent memory across sessions and update it as circumstances change. However, existing benchmarks predominantly frame long-term memory evaluation as fact…

Computation and Language · Computer Science 2026-04-23 Md Nayem Uddin , Kumar Shubham , Eduardo Blanco , Chitta Baral , Gengyu Wang

The incorporation of Large Language Models (LLMs) such as the GPT series into diverse sectors including healthcare, education, and finance marks a significant evolution in the field of artificial intelligence (AI). The increasing demand for…

Human-Computer Interaction · Computer Science 2024-07-18 Guangzhi Sun , Xiao Zhan , Jose Such

Large Language Models (LLMs) represent a landmark achievement in Artificial Intelligence (AI), demonstrating unprecedented proficiency in procedural tasks such as text generation, code completion, and conversational coherence. These…

Artificial Intelligence · Computer Science 2025-05-07 Schaun Wheeler , Olivier Jeunen

The rapid evolution of large language models (LLMs) has transformed conversational agents, enabling complex human-machine interactions. However, evaluation frameworks often focus on single tasks, failing to capture the dynamic nature of…

Computation and Language · Computer Science 2025-02-10 Pietro Alessandro Aluffi , Patrick Zietkiewicz , Marya Bazzi , Matt Arderne , Vladimirs Murevics

Task-oriented conversational systems are essential for efficiently addressing diverse user needs, yet their development requires substantial amounts of high-quality conversational data that is challenging and costly to obtain. While large…

Information Retrieval · Computer Science 2025-11-06 Zhefan Wang , Ning Geng , Zhiqiang Guo , Weizhi Ma , Min Zhang

Large Language Models (LLMs) excel in handling general knowledge tasks, yet they struggle with user-specific personalization, such as understanding individual emotions, writing styles, and preferences. Personalized Large Language Models…

Artificial Intelligence · Computer Science 2025-09-23 Jiahong Liu , Zexuan Qiu , Zhongyang Li , Quanyu Dai , Wenhao Yu , Jieming Zhu , Minda Hu , Menglin Yang , Tat-Seng Chua , Irwin King

Large Language Model (LLM)-based agents have fundamentally reshaped artificial intelligence by integrating external tools and planning capabilities. While memory mechanisms have emerged as the architectural cornerstone of these systems,…

Artificial Intelligence · Computer Science 2026-05-11 Jinghao Luo , Yuchen Tian , Chuxue Cao , Ziyang Luo , Hongzhan Lin , Kaixin Li , Chuyi Kong , Ruichao Yang , Jing Ma

Personalization is one of the next milestones in advancing AI capability and alignment. We introduce PersonaMem-v2, the state-of-the-art dataset for LLM personalization that simulates 1,000 realistic user-chatbot interactions on 300+…

Human cognition is constrained by processing limitations, leading to cognitive overload and inefficiencies in knowledge synthesis and decision-making. Large Language Models (LLMs) present an opportunity for cognitive augmentation, but their…

Human-Computer Interaction · Computer Science 2025-04-21 Xiangrong , Zhu , Yuan Xu , Tianjian Liu , Jingwei Sun , Yu Zhang , Xin Tong

Traditional UX development methodologies focus on developing ``one size fits all" solutions and lack the flexibility to cater to diverse user needs. In response, a growing interest has arisen in developing more dynamic UX frameworks.…

Software Engineering · Computer Science 2024-05-03 Yutan Huang

Can large language model (LLM) agents reproduce the complex social dynamics that characterize human online behavior -- shaped by homophily, reciprocity, and social validation -- and what memory and learning mechanisms enable such dynamics…

Artificial Intelligence · Computer Science 2025-10-23 Philipp J. Schneider , Lin Tian , Marian-Andrei Rizoiu

Memory emerges as the core module in the large language model (LLM)-based agents for long-horizon complex tasks (e.g., multi-turn dialogue, game playing, scientific discovery), where memory can enable knowledge accumulation, iterative…

Computation and Language · Computer Science 2026-05-04 Yanchen Wu , Tenghui Lin , Yingli Zhou , Fangyuan Zhang , Qintian Guo , Xun Zhou , Sibo Wang , Xilin Liu , Yuchi Ma , Yixiang Fang

Large language model (LLM)-powered multi-agent systems (MAS) demonstrate remarkable collective intelligence, wherein multi-agent memory serves as a pivotal mechanism for continual adaptation. However, existing multi-agent memory designs…

Computation and Language · Computer Science 2026-03-10 Muxin Fu , Xiangyuan Xue , Yafu Li , Zefeng He , Siyuan Huang , Xiaoye Qu , Yu Cheng , Yang Yang

The evolution of Large Language Models (LLMs) from passive text generators to autonomous, goal-driven systems represents a fundamental shift in artificial intelligence. This chapter examines the emergence of agentic AI systems that…

Artificial Intelligence · Computer Science 2026-01-07 Nadia Sibai , Yara Ahmed , Serry Sibaee , Sawsan AlHalawani , Adel Ammar , Wadii Boulila

Multimodal large language model (MLLM)-based embodied agents have shown strong potential for solving complex tasks in physical environments. However, personalized assistance requires more than following generic instruction or recognizing…

Artificial Intelligence · Computer Science 2026-05-27 Jeongeun Lee , Chanyoung Park , Dongha Lee

Large Language Models (LLMs) excel at producing broadly relevant text, but this generality becomes a limitation when user-specific preferences are required, such as recommending restaurants or planning travel. In these scenarios, users…

Machine Learning · Computer Science 2025-10-21 Ioannis Tsaknakis , Bingqing Song , Shuyu Gan , Dongyeop Kang , Alfredo Garcia , Gaowen Liu , Charles Fleming , Mingyi Hong

Large Language Model (LLM) agents are increasingly used in real-world products, where personalized and context-aware user interactions are essential. A central enabler of such capabilities is the agent's long-term semantic memory system,…

Information Retrieval · Computer Science 2026-05-27 Zhentao Xu , Shangjin Zhang , Emir Poyraz , Yvonne Li , Ye Jin , Xie Lu , Xiaoyang Gu , Karthik Ramgopal , Praveen Kumar Bodigutla , Xiaofeng Wang

Large language model (LLM) agents are moving beyond prompting alone. ChatGPT marked the rise of general-purpose LLM assistants, DeepSeek showed that on-policy reinforcement learning with verifiable rewards can improve reasoning and tool…

Recent advancements in generative AI have significantly increased interest in personalized agents. With increased personalization, there is also a greater need for being able to trust decision-making and action taking capabilities of these…

Information Retrieval · Computer Science 2025-04-10 Chirag Shah , Hideo Joho , Kirandeep Kaur , Preetam Prabhu Srikar Dammu

Large language models (LLMs) have advanced conversational AI assistants. However, systematically evaluating how well these assistants apply personalization--adapting to individual user preferences while completing tasks--remains…

Computation and Language · Computer Science 2025-06-12 Zheng Zhao , Clara Vania , Subhradeep Kayal , Naila Khan , Shay B. Cohen , Emine Yilmaz