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Large language models (LLMs) can support democratic deliberation at scales previously constrained by turn-taking and facilitation bandwidth. Recent work shows that LLM-generated group statements are often preferred over human-mediated…

Computation and Language · Computer Science 2026-05-27 Wajdi Zaghouani

Access to mental health support remains limited, particularly in marginalized communities where structural and cultural barriers hinder timely care. This paper explores the potential of AI-enabled chatbots as a scalable solution, focusing…

Computers and Society · Computer Science 2024-10-07 Rawan AlMakinah , Andrea Norcini-Pala , Lindsey Disney , M. Abdullah Canbaz

The advent of large language models (LLMs), such as GPT, Gemini, and DeepSeek, has significantly advanced natural language processing, giving rise to sophisticated chatbots capable of diverse language-related tasks. The transition from…

Computation and Language · Computer Science 2025-06-16 Jiachen Zhu , Menghui Zhu , Renting Rui , Rong Shan , Congmin Zheng , Bo Chen , Yunjia Xi , Jianghao Lin , Weiwen Liu , Ruiming Tang , Yong Yu , Weinan Zhang

This article proposes a new integration of linguistic anthropology and machine learning (ML) around convergent interests in both the underpinnings of language and making language technologies more socially responsible. While linguistic…

Computers and Society · Computer Science 2024-11-11 Graham M. Jones , Shai Satran , Arvind Satyanarayan

Trust is not just a cognitive issue but also an emotional one, yet the research in human-AI interactions has primarily focused on the cognitive route of trust development. Recent work has highlighted the importance of studying affective…

Human-Computer Interaction · Computer Science 2024-11-11 Ruoxi Shang , Gary Hsieh , Chirag Shah

Chatbot behavior is often opaque to users, as responses can shift unpredictably across a conversation, drifting toward sycophancy, toxicity, or other unsafe responses. This can leave users vulnerable, either being misled by overly agreeable…

Human-Computer Interaction · Computer Science 2026-05-18 Sheer Karny , Anthony Baez , Pat Pataranutaporn

With large language models (LLMs) becoming increasingly prevalent in daily life, so too has the tendency to attribute to them human-like minds and emotions, or anthropomorphize them. Here, we investigate dimensions people use to…

As organizations increasingly rely on AI systems for decision support in sustainability contexts, it becomes critical to understand the inherent biases and perspectives embedded in Large Language Models (LLMs). This study systematically…

Computers and Society · Computer Science 2026-01-06 Annika Bush , Meltem Aksoy , Markus Pauly , Greta Ontrup

Recent advances in large language models (LLMs) offer unprecedented opportunities to enhance human-AI collaboration in qualitative research methods, including interviews. While interviews are highly valued for gathering deep, contextualized…

Human-Computer Interaction · Computer Science 2025-04-22 Zhe Liu

Eye-tracking data reveals valuable insights into users' cognitive states but is difficult to analyze due to its structured, non-linguistic nature. While large language models (LLMs) excel at reasoning over text, they struggle with temporal…

Human-Computer Interaction · Computer Science 2025-07-25 Dongyang Guo , Yasmeen Abdrabou , Enkeleda Thaqi , Enkelejda Kasneci

With the widespread proliferation of AI systems, trust in AI is an important and timely topic to navigate. Researchers so far have largely employed a myopic view of this relationship. In particular, a limited number of relevant trustors…

Human-Computer Interaction · Computer Science 2024-05-28 Agathe Balayn , Mireia Yurrita , Fanny Rancourt , Fabio Casati , Ujwal Gadiraju

Driven by ongoing improvements in machine learning, chatbots have increasingly grown from experimental interface prototypes to reliable and robust tools for process automation. Building on these advances, companies have identified various…

Human-Computer Interaction · Computer Science 2023-02-02 Alessandro Casadei , Stephan Schlögl , Markus Bergmann

People increasingly hold sustained, open-ended conversations with large language models (LLMs). Public reports and early studies suggest that, in such settings, models can reinforce delusional or conspiratorial ideation or even amplify…

Human-Computer Interaction · Computer Science 2026-04-09 Peter Kirgis , Ben Hawriluk , Sherrie Feng , Aslan Bilimer , Sam Paech , Zeynep Tufekci

Lived experiences fundamentally shape how individuals interact with AI systems, influencing perceptions of safety, trust, and usability. While prior research has focused on developing techniques to emulate human preferences, and proposed…

Computers and Society · Computer Science 2025-08-12 Sanjana Gautam , Mohit Chandra , Ankolika De , Tatiana Chakravorti , Girik Malik , Munmun De Choudhury

Usability is a key factor in the effectiveness of recommender systems. However, the analysis of user interfaces is a time-consuming process that requires expertise. Recent advances in multimodal large language models (LLMs) offer promising…

Human-Computer Interaction · Computer Science 2025-11-19 Sebastian Lubos , Alexander Felfernig , Damian Garber , Viet-Man Le , Thi Ngoc Trang Tran

While Large Language Models (LLMs) have achieved strong performance across many NLP tasks, their opaque internal mechanisms hinder trustworthiness and safe deployment. Existing surveys in explainable AI largely focus on post-hoc explanation…

Computation and Language · Computer Science 2026-04-21 Yutong Gao , Qinglin Meng , Yuan Zhou , Liangming Pan

In the age of artificial intelligence (AI), providing learners with suitable and sufficient explanations of AI-based recommendation algorithm's output becomes essential to enable them to make an informed decision about it. However, the…

Human-Computer Interaction · Computer Science 2024-02-14 Hasan Abu-Rasheed , Christian Weber , Madjid Fathi

Therapeutic art activities, such as expressive drawing and painting, require the synergy between creative visual production and interactive dialogue. Recent advancements in Multimodal Large Language Models (MLLMs) have expanded the capacity…

Human-Computer Interaction · Computer Science 2026-05-12 Le Lin , Zihao Zhu , Rainbow Tin Hung Ho , Jing Liao , Yuhan Luo

The reasoning capabilities of Large Language Models (LLMs) have led to their increasing employment in several critical applications, particularly education, where they support problem-solving, tutoring, and personalized study.…

Human-Computer Interaction · Computer Science 2026-01-27 Runtao Zhou , Giang Nguyen , Nikita Kharya , Anh Totti Nguyen , Chirag Agarwal

Recently, test-time scaling has garnered significant attention from the research community, largely due to the substantial advancements of the o1 model released by OpenAI. By allocating more computational resources during the inference…

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