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Recent years have witnessed a growing interest in personalizing the responses of large language models (LLMs). While existing evaluations primarily focus on whether a response aligns with a user's preferences, we argue that factuality is an…

Computation and Language · Computer Science 2025-09-25 Chimaobi Okite , Naihao Deng , Kiran Bodipati , Huaidian Hou , Joyce Chai , Rada Mihalcea

Large language models (LLMs) have been widely deployed across numerous fields. Reinforcement Learning from Human Feedback (RLHF) leverages reward models (RMs) as proxies for human preferences to align LLM behaviors with human values, making…

Machine Learning · Computer Science 2025-11-26 Shuyi Zhang , Wei Shi , Sihang Li , Jiayi Liao , Hengxing Cai , Xiang Wang

Aligning large language models (LLMs) to human preferences is challenging in domains where preference data is unavailable. We address the problem of learning reward models for such target domains by leveraging feedback collected from…

Machine Learning · Computer Science 2025-01-03 David Wu , Sanjiban Choudhury

Evaluation benchmarks are the cornerstone of measuring capabilities of large language models (LLMs), as well as driving progress in said capabilities. Originally designed to make claims about capabilities (or lack thereof) in fully…

Serendipity-oriented recommender systems aim to counteract over-specialization in user preferences. However, evaluating a user's serendipitous response towards a recommended item can be challenging because of its emotional nature. In this…

Information Retrieval · Computer Science 2024-12-18 Yu Tokutake , Kazushi Okamoto

Reward Models (RMs) are crucial for online alignment of language models (LMs) with human preferences. However, RM-based preference-tuning is vulnerable to reward hacking, whereby LM policies learn undesirable behaviors from flawed RMs. By…

Computation and Language · Computer Science 2026-03-05 Daniel Fein , Max Lamparth , Violet Xiang , Mykel J. Kochenderfer , Nick Haber

Large language models (LLMs) based AI systems increasingly mediate what billions of people see, choose and buy. This creates an urgent need to quantify the systemic risks of LLM-driven market intermediation, including its implications for…

Human-Computer Interaction · Computer Science 2026-03-20 Jasmine Rienecker , Katarina Mpofu , Naman Goel , Siddhartha Datta , Jun Zhao , Oscar Danielsson , Fredrik Thorsen

Large language models (LLMs) are increasingly used as evaluators for natural language generation, applying human-defined rubrics to assess system outputs. However, human rubrics are often static and misaligned with how models internally…

Computation and Language · Computer Science 2026-02-10 Clemencia Siro , Pourya Aliannejadi , Mohammad Aliannejadi

LLMs are increasingly used to make or support high-stakes decisions under uncertainty, where alignment depends not only on factual accuracy but on how models weigh tradeoffs between different outcomes. We present an empirical pipeline for…

Machine Learning · Computer Science 2026-05-12 Khurram Yamin , Jingjing Tang , Eric Horvitz , Bryan Wilder

With the onset of large language models (LLMs), the performance of artificial intelligence (AI) models is becoming increasingly multi-dimensional. Accordingly, there have been several large, multi-dimensional evaluation frameworks put…

Human-Computer Interaction · Computer Science 2025-06-05 Sean Steinle

While recent advancements in aligning Large Language Models (LLMs) with recommendation tasks have shown great potential and promising performance overall, these aligned recommendation LLMs still face challenges in complex scenarios. This is…

Information Retrieval · Computer Science 2025-02-18 Yi Fang , Wenjie Wang , Yang Zhang , Fengbin Zhu , Qifan Wang , Fuli Feng , Xiangnan He

In an ideal design pipeline, user interface (UI) design is intertwined with user research to validate decisions, yet studies are often resource-constrained during early exploration. Recent advances in multimodal large language models…

Reward models are central to aligning language models with human preferences via reinforcement learning (RL). As RL is increasingly applied to settings such as verifiable rewards and multi-objective alignment, RMs are expected to encode…

Machine Learning · Computer Science 2026-05-21 Jiwoo Hong , Shao Tang , Zhipeng Wang

Reinforcement learning based fine-tuning of large language models (LLMs) on human preferences has been shown to enhance both their capabilities and safety behavior. However, in cases related to safety, without precise instructions to human…

Artificial Intelligence · Computer Science 2024-11-05 Tong Mu , Alec Helyar , Johannes Heidecke , Joshua Achiam , Andrea Vallone , Ian Kivlichan , Molly Lin , Alex Beutel , John Schulman , Lilian Weng

Traditional reference-based metrics, such as BLEU and ROUGE, are less effective for assessing outputs from Large Language Models (LLMs) that produce highly creative or superior-quality text, or in situations where reference outputs are…

Human-Computer Interaction · Computer Science 2024-07-08 Qian Pan , Zahra Ashktorab , Michael Desmond , Martin Santillan Cooper , James Johnson , Rahul Nair , Elizabeth Daly , Werner Geyer

Ensuring native-like quality of large language model (LLM) responses across many languages is challenging. To address this, we introduce MENLO, a framework that operationalizes the evaluation of native-like response quality based on…

Computation and Language · Computer Science 2026-03-03 Chenxi Whitehouse , Sebastian Ruder , Tony Lin , Oksana Kurylo , Haruka Takagi , Janice Lam , Nicolò Busetto , Denise Diaz , Francisco Guzmán

Large Language Models (LLMs) attempt to imitate human behavior by responding to humans in a way that pleases them, including by adhering to their values. However, humans come from diverse cultures with different values. It is critical to…

Computation and Language · Computer Science 2025-08-07 Julia Kharchenko , Tanya Roosta , Aman Chadha , Chirag Shah

Recent calls for pluralistic alignment emphasize that AI systems should address the diverse needs of all people. Yet, efforts in this space often require sorting people into fixed buckets of pre-specified diversity-defining dimensions…

Computation and Language · Computer Science 2025-06-03 Liwei Jiang , Taylor Sorensen , Sydney Levine , Yejin Choi

Reward models (RMs) are crucial for aligning large language models (LLMs) with human preferences. However, most RM research is centered on English and relies heavily on synthetic resources, which leads to limited and less reliable datasets…

Computation and Language · Computer Science 2025-05-27 Xueru Wen , Jie Lou , Zichao Li , Yaojie Lu , Xing Yu , Yuqiu Ji , Guohai Xu , Hongyu Lin , Ben He , Xianpei Han , Le Sun , Debing Zhang

Applying large language models (LLMs) to assist in psycho-counseling is an emerging and meaningful approach, driven by the significant gap between patient needs and the availability of mental health support. However, current LLMs struggle…

Computation and Language · Computer Science 2026-04-14 Mian Zhang , Shaun M. Eack , Zhiyu Zoey Chen