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Related papers: Taxonomy of User Needs and Actions

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We present a novel framework designed to extend model reconciliation approaches, commonly used in human-aware planning, for enhanced human-AI interaction. By adopting a structured argumentation-based dialogue paradigm, our framework enables…

Artificial Intelligence · Computer Science 2024-08-09 Stylianos Loukas Vasileiou , Ashwin Kumar , William Yeoh , Tran Cao Son , Francesca Toni

With the recent advances in the field of artificial intelligence, an increasing number of decision-making tasks are delegated to software systems. A key requirement for the success and adoption of such systems is that users must trust…

Artificial Intelligence · Computer Science 2020-06-17 Ingrid Nunes , Dietmar Jannach

The present paper surveys neural approaches to conversational AI that have been developed in the last few years. We group conversational systems into three categories: (1) question answering agents, (2) task-oriented dialogue agents, and…

Computation and Language · Computer Science 2019-09-11 Jianfeng Gao , Michel Galley , Lihong Li

Recent technological advances, especially in the field of machine learning, provide astonishing progress on the road towards artificial general intelligence. However, tasks in current real-world business applications cannot yet be solved by…

Artificial Intelligence · Computer Science 2021-05-10 Dominik Dellermann , Adrian Calma , Nikolaus Lipusch , Thorsten Weber , Sascha Weigel , Philipp Ebel

Tuning language models for dialogue generation has been a prevalent paradigm for building capable dialogue agents. Yet, traditional tuning narrowly views dialogue generation as resembling other language generation tasks, ignoring the role…

Computation and Language · Computer Science 2024-05-31 Jian Wang , Chak Tou Leong , Jiashuo Wang , Dongding Lin , Wenjie Li , Xiao-Yong Wei

As AI becomes more common in everyday living, there is an increasing demand for intelligent systems that are both performant and understandable. Explainable AI (XAI) systems aim to provide comprehensible explanations of decisions and…

Artificial Intelligence · Computer Science 2025-10-15 Aline Mangold , Juliane Zietz , Susanne Weinhold , Sebastian Pannasch

Conversational agents (CAs) based on generative artificial intelligence frequently face challenges ensuring ethical interactions that align with human values. Current value alignment efforts largely rely on top-down approaches, such as…

Computers and Society · Computer Science 2025-07-30 Lenart Motnikar , Katharina Baum , Alexander Kagan , Sarah Spiekermann-Hoff

There is growing interest in the automated extraction of relevant information from clinical dialogues. However, it is difficult to collect and construct large annotated resources for clinical dialogue tasks. Recent developments in natural…

Computation and Language · Computer Science 2022-06-07 Zhengyuan Liu , Pavitra Krishnaswamy , Nancy F. Chen

Conversational AI is increasingly deployed in emotionally charged and ethically sensitive interactions. Previous research has primarily concentrated on emotional benchmarks or static safety checks, overlooking how alignment unfolds in…

Computation and Language · Computer Science 2026-04-06 Jiawen Deng , Wentao Zhang , Ziyun Jiao , Fuji Ren

Engaging learners in dialogue around controversial issues is essential for examining diverse values and perspectives in pluralistic societies. While prior research has identified productive discussion moves mainly in STEM-oriented contexts,…

Human-Computer Interaction · Computer Science 2026-01-12 Kyuwon Kim , Jeanhee Lee , Sung-Eun Kim , Hyo-Jeong So

Conversational search has evolved as a new information retrieval paradigm, marking a shift from traditional search systems towards interactive dialogues with intelligent search agents. This change especially affects exploratory…

Computation and Language · Computer Science 2023-02-28 Phillip Schneider , Anum Afzal , Juraj Vladika , Daniel Braun , Florian Matthes

Researchers collect large amounts of user interaction data with the goal of mapping user's workflows and behaviors to their higher-level motivations, intuitions, and goals. Although the visual analytics community has proposed numerous…

Human-Computer Interaction · Computer Science 2022-04-07 Sneha Gathani , Shayan Monadjemi , Alvitta Ottley , Leilani Battle

AI Tool is a large language model (LLM) designed to generate human-like responses in natural language conversations. It is trained on a massive corpus of text from the internet, which allows it to leverage a broad understanding of language,…

Human-Computer Interaction · Computer Science 2023-08-22 Hitesh Mohapatra , Soumya Ranjan Mishra

Understanding and interpreting human actions is a long-standing challenge and a critical indicator of perception in artificial intelligence. However, a few imperative components of daily human activities are largely missed in prior…

Computer Vision and Pattern Recognition · Computer Science 2020-08-03 Baoxiong Jia , Yixin Chen , Siyuan Huang , Yixin Zhu , Song-chun Zhu

We introduce end-to-end neural network based models for simulating users of task-oriented dialogue systems. User simulation in dialogue systems is crucial from two different perspectives: (i) automatic evaluation of different dialogue…

Computation and Language · Computer Science 2018-11-13 Izzeddin Gur , Dilek Hakkani-Tur , Gokhan Tur , Pararth Shah

The growing application of artificial intelligence in sensitive domains has intensified the demand for systems that are not only accurate but also explainable and trustworthy. Although explainable AI (XAI) methods have proliferated, many do…

Artificial Intelligence · Computer Science 2026-01-06 Marilyn Bello , Rafael Bello , Maria-Matilde García , Ann Nowé , Iván Sevillano-García , Francisco Herrera

In today's digital society, personalization has become a crucial aspect of software applications, significantly impacting user experience and engagement. A new wave of intelligent user interfaces, such as AI-based conversational agents, has…

Software Engineering · Computer Science 2025-06-02 Aaron Conrardy , Alfredo Capozucca , Jordi Cabot

Human computer interaction is shifting from screen-based systems to multimodal interfaces where artificial intelligence powered systems increasingly interpret user intent through speech, gesture, and gaze. Yet users rarely understand how…

Human-Computer Interaction · Computer Science 2026-05-05 Ankur Bhatt , Sven Mayer

Response generation for task-oriented dialogues involves two basic components: dialogue planning and surface realization. These two components, however, have a discrepancy in their objectives, i.e., task completion and language quality. To…

Computation and Language · Computer Science 2020-10-14 Xinting Huang , Jianzhong Qi , Yu Sun , Rui Zhang

Personal data centralization among dominant platform providers including search engines, social networking services, and e-commerce has created siloed ecosystems that restrict user sovereignty, thereby impeding data use across services.…

Artificial Intelligence · Computer Science 2026-02-11 Akinori Maeda , Yuto Sekiya , Sota Sugimura , Tomoya Asai , Yu Tsuda , Kohei Ikeda , Hiroshi Fujii , Kohei Watanabe