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Related papers: AI Adoption Across Mission-Driven Organizations

200 papers

While AI is often introduced into organizations to drive innovation and efficiency, many adoption efforts fail as workers resist and struggle to integrate these systems. These failures point to a deeper issue: workers, the very people…

Artificial Intelligence · Computer Science 2026-05-06 Christine P. Lee , Min Kyung Lee , Bilge Mutlu

AI has the potential to significantly improve how NGOs utilize their limited resources for societal benefits, but evidence about how NGOs adopt AI remains scattered. In this study, we systematically investigate the types of AI adoption use…

Computers and Society · Computer Science 2025-10-20 Janne Rotter , William Bailkoski

This paper examines the responsible integration of artificial intelligence (AI) in human services organizations (HSOs), proposing a nuanced framework for evaluating AI applications across multiple dimensions of risk. The authors argue that…

Computers and Society · Computer Science 2025-01-22 Brian E. Perron , Lauri Goldkind , Zia Qi , Bryan G. Victor

Although organizations increasingly position AI adoption as a pathway to competitiveness and innovation, organizations' perspectives on productivity and efficiency often clash with workers' perspectives on AI's economic and social value.…

Computers and Society · Computer Science 2026-03-09 Inha Cha , Catherine Wieczorek , Richmond Y. Wong

This study investigates how individuals' perceptions of artificial intelligence (AI) limitations influence organizational readiness for AI adoption. Through semi-structured interviews with seven AI implementation experts, analyzed using the…

Computers and Society · Computer Science 2025-02-25 Thomas Übellacker

Growing excitement around deploying AI across various domains calls for a careful assessment of how human decision-makers interact with AI-powered systems. In particular, it is essential to understand when decision-makers voluntarily choose…

Human-Computer Interaction · Computer Science 2025-08-04 Rebecca Yu , Valerie Chen , Ameet Talwalkar , Hoda Heidari

Artificial intelligence improves enterprise decision-making by accelerating data analysis, reducing human error, and supporting evidence-based choices. A quantitative survey of 92 companies across multiple industries examines how AI…

Organizations continue to invest in artificial intelligence, yet many struggle to ensure that employees adopt and engage with these tools. Drawing on research highlighting the interpersonal and learning demands of technology use, this study…

Computers and Society · Computer Science 2026-02-27 Aaron Reich , Diana Wolfe , Matt Price , Alice Choe , Fergus Kidd , Hannah Wagner

Organizational efforts to utilize and operationalize artificial intelligence (AI) are often accompanied by substantial challenges, including scalability, maintenance, and coordination across teams. In response, the concept of Machine…

Software Engineering · Computer Science 2025-10-14 Stefan Pasch

The accelerated adoption of AI-based software demands precise development guidelines to guarantee reliability, scalability, and ethical compliance. MLOps (Machine Learning and Operations) guidelines have emerged as the principal reference…

Software Engineering · Computer Science 2024-08-05 Sergio Moreschi , David Hästbacka , Andrea Janes , Valentina Lenarduzzi , Davide Taibi

This contribution explores how the integration of Artificial Intelligence (AI) into organizational practices can be effectively framed through a socio-technical perspective to comply with the requirements of Human-centered AI (HCAI).…

Human-Computer Interaction · Computer Science 2026-01-30 Thomas Herrmann

The AI landscape demands a broad set of legal, ethical, and societal considerations to be accounted for in order to develop ethical AI (eAI) solutions which sustain human values and rights. Currently, a variety of guidelines and a handful…

Computers and Society · Computer Science 2021-12-03 Anna Felländer , Jonathan Rebane , Stefan Larsson , Mattias Wiggberg , Fredrik Heintz

Recent developments in Artificial Intelligence (AI) have fueled the emergence of human-AI collaboration, a setting where AI is a coequal partner. Especially in clinical decision-making, it has the potential to improve treatment quality by…

Human-Computer Interaction · Computer Science 2022-04-21 Patrick Hemmer , Max Schemmer , Lara Riefle , Nico Rosellen , Michael Vössing , Niklas Kühl

Artificial intelligence tools are increasingly embedded in everyday work, yet employees' uptake varies widely even within the same organization. Drawing on sociotechnical and work design perspectives, this research examines whether…

Computers and Society · Computer Science 2026-02-27 Aaron Reich , Diana Wolfe , Matt Price , Alice Choe , Fergus Kidd , Hannah Wagner

Algorithmic decision support (ADS), using Machine-Learning-based AI, is becoming a major part of many processes. Organizations introduce ADS to improve decision-making and use available data, thereby possibly limiting deviations from the…

Human-Computer Interaction · Computer Science 2024-09-12 Joachim Meyer

This paper proposes a rigorous framework to examine the two-way relationship between artificial intelligence (AI), human cognition, problem-solving, and cultural adaptation across academic and business settings. It addresses a key gap by…

Human-Computer Interaction · Computer Science 2025-10-14 Matthias Huemmer , Theophile Shyiramunda , Michelle J. Cummings-Koether

Consumers are generally resistant to Artificial Intelligence (AI) involvement in moral decision-making, perceiving moral agency as requiring uniquely human traits. This research investigates whether consumers might instead accept AIs in the…

Human-Computer Interaction · Computer Science 2026-03-25 Greg Nyilasy , Abraham Ryan Ade Putra Hito , Jennifer Overbeck , Brock Bastian , Darren W. Dahl

This position paper argues that adopting AI in organizational practice does not guarantee productivity gains, because human and environmental factors critically moderate the relationship between AI deployment and realized productivity…

Computers and Society · Computer Science 2026-05-26 Won Ik Cho , Seong-hun Kim , Geunhye Kim

The adoption of artificial intelligence (AI) offers transformative potential for small and medium-sized enterprises (SMEs), particularly in enhancing financial decision-making processes. However, SMEs often face significant barriers to…

Artificial Intelligence · Computer Science 2025-12-05 Manh Chien Vu , Thang Le Dinh , Manh Chien Vu , Tran Duc Le , Thi Lien Huong Nguyen

Artificial Intelligence (AI) is becoming ubiquitous in domains such as medicine and natural science research. However, when AI systems are implemented in practice, domain experts often refuse them. Low acceptance hinders effective human-AI…

Human-Computer Interaction · Computer Science 2024-03-26 Auste Simkute , Ewa Luger , Michael Evans , Rhianne Jones
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