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Retrieval-Augmented Generation (RAG) has become a powerful paradigm for enhancing large language models (LLMs) through external knowledge retrieval. Despite its widespread attention, existing academic research predominantly focuses on…

Information Retrieval · Computer Science 2024-10-31 Yiruo Cheng , Kelong Mao , Ziliang Zhao , Guanting Dong , Hongjin Qian , Yongkang Wu , Tetsuya Sakai , Ji-Rong Wen , Zhicheng Dou

Most prior work in dialogue modeling has been on written conversations mostly because of existing data sets. However, written dialogues are not sufficient to fully capture the nature of spoken conversations as well as the potential speech…

Computation and Language · Computer Science 2021-09-29 Seokhwan Kim , Yang Liu , Di Jin , Alexandros Papangelis , Karthik Gopalakrishnan , Behnam Hedayatnia , Dilek Hakkani-Tur

Large language models (LLMs) exhibit enhanced capabilities in language understanding and generation. By utilizing their embedded knowledge, LLMs are increasingly used as conversational recommender systems (CRS), achieving improved…

Information Retrieval · Computer Science 2026-04-14 Zhenrui Yue , Honglei Zhuang , Zhen Qin , Zhankui He , Huimin Zeng , Julian McAuley , Dong Wang

Automatically evaluating the quality of responses in open-domain dialogue systems is a challenging but crucial task. Current evaluation metrics often fail to align with human judgments, especially when assessing responses that are…

Computation and Language · Computer Science 2024-06-26 Tao Feng , Lizhen Qu , Xiaoxi Kang , Gholamreza Haffari

We address the task of sentence retrieval for open-ended dialogues. The goal is to retrieve sentences from a document corpus that contain information useful for generating the next turn in a given dialogue. Prior work on dialogue-based…

Information Retrieval · Computer Science 2022-05-25 Itay Harel , Hagai Taitelbaum , Idan Szpektor , Oren Kurland

Retrieval-Augmented Generation (RAG) systems critically depend on retrieval quality, yet no systematic comparison of modern retrieval methods exists for heterogeneous documents containing both text and tabular data. We benchmark ten…

Information Retrieval · Computer Science 2026-04-03 Meftun Akarsu , Recep Kaan Karaman , Christopher Mierbach

Despite the valuable information contained in software chat messages, disentangling them into distinct conversations is an essential prerequisite for any in-depth analyses that utilize this information. To provide a better understanding of…

Software Engineering · Computer Science 2021-05-20 Ziyou Jiang , Lin Shi , Celia Chen , Jun Hu , Qing Wang

Real-world data analysis tasks often come with under-specified goals and unclean data. User interaction is necessary to understand and disambiguate a user's intent, and hence, essential to solving these complex tasks. Existing benchmarks…

The rapid advancement of conversational search systems revolutionizes how information is accessed by enabling the multi-turn interaction between the user and the system. Existing conversational search systems are usually built with two…

Computation and Language · Computer Science 2025-07-14 Fengran Mo , Yifan Gao , Chuan Meng , Xin Liu , Zhuofeng Wu , Kelong Mao , Zhengyang Wang , Pei Chen , Zheng Li , Xian Li , Bing Yin , Meng Jiang

Recommender systems are embracing conversational technologies to obtain user preferences dynamically, and to overcome inherent limitations of their static models. A successful Conversational Recommender System (CRS) requires proper handling…

Information Retrieval · Computer Science 2020-02-24 Wenqiang Lei , Xiangnan He , Yisong Miao , Qingyun Wu , Richang Hong , Min-Yen Kan , Tat-Seng Chua

Online discourse is often perceived as polarized and unproductive. While some conversational discourse parsing frameworks are available, they do not naturally lend themselves to the analysis of contentious and polarizing discussions.…

Computation and Language · Computer Science 2020-12-09 Stepan Zakharov , Omri Hadar , Tovit Hakak , Dina Grossman , Yifat Ben-David Kolikant , Oren Tsur

Research on conversational search has so far mostly focused on query rewriting and multi-stage passage retrieval. However, synthesizing the top retrieved passages into a complete, relevant, and concise response is still an open challenge.…

Information Retrieval · Computer Science 2023-08-21 Weronika Łajewska , Krisztian Balog

Recent LLM benchmarks have tested models on a range of phenomena, but are still focused primarily on natural language understanding for extraction of explicit information, such as QA or summarization, with responses often targeting…

Computation and Language · Computer Science 2025-11-11 Lanni Bu , Lauren Levine , Amir Zeldes

To handle the vast amounts of qualitative data produced in corporate climate communication, stakeholders increasingly rely on Retrieval Augmented Generation (RAG) systems. However, a significant gap remains in evaluating domain-specific…

Information Retrieval · Computer Science 2024-10-02 Tobias Schimanski , Jingwei Ni , Roberto Spacey , Nicola Ranger , Markus Leippold

We consider a new perspective on dialog state tracking (DST), the task of estimating a user's goal through the course of a dialog. By formulating DST as a semantic parsing task over hierarchical representations, we can incorporate semantic…

Conversational recommender systems (CRSs) capture user preference through textual information in dialogues. However, they suffer from data sparsity on two fronts: the dialogue space is vast and linguistically diverse, while the item space…

Information Retrieval · Computer Science 2025-07-02 Sixiao Zhang , Mingrui Liu , Cheng Long , Wei Yuan , Hongxu Chen , Xiangyu Zhao , Hongzhi Yin

Information retrieval, specifically contract clause retrieval, is foundational to contract drafting because lawyers rarely draft contracts from scratch; instead, they locate and revise the most relevant precedent. We introduce the Atticus…

Computation and Language · Computer Science 2025-09-23 Steven H. Wang , Maksim Zubkov , Kexin Fan , Sarah Harrell , Yuyang Sun , Wei Chen , Andreas Plesner , Roger Wattenhofer

We propose EnDex, the first human-reaction based model to evaluate dialogue engagingness. EnDex is trained on 80k Reddit-based Engagement Dataset (RED) curated using a novel distant-supervision framework. Engagingness is a key measure that…

Computation and Language · Computer Science 2022-10-25 Guangxuan Xu , Ruibo Liu , Fabrice Harel-Canada , Nischal Reddy Chandra , Nanyun Peng

We introduce FreshStack, a holistic framework for automatically building information retrieval (IR) evaluation benchmarks by incorporating challenging questions and answers. FreshStack conducts the following steps: (1) automatic corpus…

Information Retrieval · Computer Science 2025-06-16 Nandan Thakur , Jimmy Lin , Sam Havens , Michael Carbin , Omar Khattab , Andrew Drozdov

A common retrieve-and-rerank paradigm involves retrieving relevant candidates from a broad set using a fast bi-encoder (BE), followed by applying expensive but accurate cross-encoders (CE) to a limited candidate set. However, relying on…

Computation and Language · Computer Science 2024-10-28 Jonghyun Song , Cheyon Jin , Wenlong Zhao , Andrew McCallum , Jay-Yoon Lee