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Large language models (LLMs) have emerged as powerful and general solutions to many natural language tasks. However, many of the most important applications of language generation are interactive, where an agent has to talk to a person to…

Machine Learning · Computer Science 2023-11-10 Joey Hong , Sergey Levine , Anca Dragan

System messages play a crucial role in interactions with large language models (LLMs), often serving as prompts to initiate conversations. Through system messages, users can assign specific roles, perform intended tasks, incorporate…

Computation and Language · Computer Science 2025-05-26 Minbyul Jeong , Jungho Cho , Minsoo Khang , Dawoon Jung , Teakgyu Hong

The advancement of large language models (LLMs) now allows users to actively interact with conversational recommendation systems (CRS) and build their own personalized recommendation services tailored to their unique needs and goals. This…

Human-Computer Interaction · Computer Science 2025-02-25 Sojeong Yun , Youn-kyung Lim

Conversational recommendation systems (CRS) engage with users by inferring user preferences from dialog history, providing accurate recommendations, and generating appropriate responses. Previous CRSs use knowledge graph (KG) based…

Computation and Language · Computer Science 2021-12-16 Bowen Yang , Cong Han , Yu Li , Lei Zuo , Zhou Yu

Conversational recommender systems (CRS) aim to provide personalized recommendations via interactive dialogues with users. While large language models (LLMs) enhance CRS with their superior understanding of context-aware user preferences,…

Information Retrieval · Computer Science 2025-02-21 Yaochen Zhu , Chao Wan , Harald Steck , Dawen Liang , Yesu Feng , Nathan Kallus , Jundong Li

High-quality speech dialogue datasets are crucial for Speech-LLM development, yet existing acquisition methods face significant limitations. Human recordings incur high costs and privacy concerns, while synthetic approaches often lack…

Computation and Language · Computer Science 2025-04-01 Minghan Wang , Ye Bai , Yuxia Wang , Thuy-Trang Vu , Ehsan Shareghi , Gholamreza Haffari

Conversational recommender systems (CRSs) integrate both recommendation and dialogue tasks, making their evaluation uniquely challenging. Existing approaches primarily assess CRS performance by separately evaluating item recommendation and…

Information Retrieval · Computer Science 2026-01-27 Nuo Chen , Quanyu Dai , Xiaoyu Dong , Piaohong Wang , Qinglin Jia , Zhaocheng Du , Zhenhua Dong , Xiao-Ming Wu

Reinforcement learning (RL) recommender systems often rely on static datasets that fail to capture the fluid, ever changing nature of user preferences in real-world scenarios. Meanwhile, generative AI techniques have emerged as powerful…

Information Retrieval · Computer Science 2025-09-10 Danial Ebrat , Eli Paradalis , Luis Rueda

Conversational recommendation systems (CRSs) use multi-turn interaction to capture user preferences and provide personalized recommendations. A fundamental challenge in CRSs lies in effectively understanding user preferences from…

Information Retrieval · Computer Science 2025-04-30 Xiaolei Wang , Chunxuan Xia , Junyi Li , Fanzhe Meng , Lei Huang , Jinpeng Wang , Wayne Xin Zhao , Ji-Rong Wen

Utilizing Large Language Models (LLMs) facilitates the creation of flexible and natural dialogues, a task that has been challenging with traditional rule-based dialogue systems. However, LLMs also have the potential to produce unexpected…

Conversational Recommender Systems (CRS) has become an emerging research topic seeking to perform recommendations through interactive conversations, which generally consist of generation and recommendation modules. Prior work on CRS tends…

Computation and Language · Computer Science 2022-09-26 Lingzhi Wang , Shafiq Joty , Wei Gao , Xingshan Zeng , Kam-Fai Wong

Multimodal language models that process both text and speech have a potential for applications in spoken dialogue systems. However, current models face two major challenges in response generation latency: (1) generating a spoken response…

Computation and Language · Computer Science 2024-10-04 Kentaro Mitsui , Koh Mitsuda , Toshiaki Wakatsuki , Yukiya Hono , Kei Sawada

Conversational information access is an emerging research area. Currently, human evaluation is used for end-to-end system evaluation, which is both very time and resource intensive at scale, and thus becomes a bottleneck of progress. As an…

Information Retrieval · Computer Science 2020-06-17 Shuo Zhang , Krisztian Balog

Medical dialogue systems (MDS) enhance patient-physician communication, improve healthcare accessibility, and reduce costs. However, acquiring suitable data to train these systems poses significant challenges. Privacy concerns prevent the…

Computation and Language · Computer Science 2024-08-13 Trisha Das , Dina Albassam , Jimeng Sun

Interviews are a widely used technique in eliciting requirements to gather stakeholder needs, preferences, and expectations for a software system. Effective interviewing requires skilled interviewers to formulate appropriate interview…

Software Engineering · Computer Science 2025-07-04 Yuchen Shen , Anmol Singhal , Travis Breaux

We present a novel natural language generation system for spoken dialogue systems capable of entraining (adapting) to users' way of speaking, providing contextually appropriate responses. The generator is based on recurrent neural networks…

Computation and Language · Computer Science 2017-09-18 Ondřej Dušek , Filip Jurčíček

In recent years, conversational recommender system (CRS) has received much attention in the research community. However, existing studies on CRS vary in scenarios, goals and techniques, lacking unified, standardized implementation or…

Computation and Language · Computer Science 2021-01-05 Kun Zhou , Xiaolei Wang , Yuanhang Zhou , Chenzhan Shang , Yuan Cheng , Wayne Xin Zhao , Yaliang Li , Ji-Rong Wen

Recent advancements in large language models (LLMs) have shown promise in generating psychotherapeutic dialogues, particularly in the context of motivational interviewing (MI). However, the inherent lack of transparency in LLM outputs…

Computation and Language · Computer Science 2024-12-18 Xin Sun , Xiao Tang , Abdallah El Ali , Zhuying Li , Pengjie Ren , Jan de Wit , Jiahuan Pei , Jos A. Bosch

Stakeholders' conversations in requirements elicitation meetings hold valuable insights into system and client needs. However, manually extracting requirements is time-consuming, labor-intensive, and prone to errors and biases. While…

Software Engineering · Computer Science 2025-05-20 Gianmario Voria , Francesco Casillo , Carmine Gravino , Gemma Catolino , Fabio Palomba

As mental health issues continue to rise globally, there is an increasing demand for accessible and scalable therapeutic solutions. Many individuals currently seek support from Large Language Models (LLMs), even though these models have not…

Computation and Language · Computer Science 2026-03-05 Navdeep Singh Bedi , Ana-Maria Bucur , Noriko Kando , Fabio Crestani