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Dialogue State Tracking (DST) is designed to monitor the evolving dialogue state in the conversations and plays a pivotal role in developing task-oriented dialogue systems. However, obtaining the annotated data for the DST task is usually a…

Computation and Language · Computer Science 2024-05-24 Cheng Niu , Xingguang Wang , Xuxin Cheng , Juntong Song , Tong Zhang

This paper presents a novel approach for multi-task learning of language understanding (LU) and dialogue state tracking (DST) in task-oriented dialogue systems. Multi-task training enables the sharing of the neural network layers…

Computation and Language · Computer Science 2018-11-14 Abhinav Rastogi , Raghav Gupta , Dilek Hakkani-Tur

Dialogue State Tracking (DST), a key component of task-oriented conversation systems, represents user intentions by determining the values of pre-defined slots in an ongoing dialogue. Existing approaches use hand-crafted templates and…

Computation and Language · Computer Science 2023-10-24 Praveen Venkateswaran , Evelyn Duesterwald , Vatche Isahagian

Task oriented dialog agents provide a natural language interface for users to complete their goal. Dialog State Tracking (DST), which is often a core component of these systems, tracks the system's understanding of the user's goal…

Computation and Language · Computer Science 2020-02-21 Adarsh Kumar , Peter Ku , Anuj Kumar Goyal , Angeliki Metallinou , Dilek Hakkani-Tur

A key component of modern conversational systems is the Dialogue State Tracker (or DST), which models a user's goals and needs. Toward building more robust and reliable DSTs, we introduce a prompt-based learning approach to automatically…

Computation and Language · Computer Science 2023-06-08 Xiangjue Dong , Yun He , Ziwei Zhu , James Caverlee

We present our work on Track 4 in the Dialogue System Technology Challenges 8 (DSTC8). The DSTC8-Track 4 aims to perform dialogue state tracking (DST) under the zero-shot settings, in which the model needs to generalize on unseen service…

Computation and Language · Computer Science 2020-02-04 Yu-Ping Ruan , Zhen-Hua Ling , Jia-Chen Gu , Quan Liu

This paper describes our approach in DSTC 8 Track 4: Schema-Guided Dialogue State Tracking. The goal of this task is to predict the intents and slots in each user turn to complete the dialogue state tracking (DST) based on the information…

Computation and Language · Computer Science 2020-02-04 Yue Ma , Zengfeng Zeng , Dawei Zhu , Xuan Li , Yiying Yang , Xiaoyuan Yao , Kaijie Zhou , Jianping Shen

Large language models (LLMs) have demonstrated remarkable performance in zero-shot dialogue state tracking (DST), reducing the need for task-specific training. However, conventional DST benchmarks primarily focus on structured user-agent…

Computation and Language · Computer Science 2025-06-13 Sangmin Song , Juhwan Choi , JungMin Yun , YoungBin Kim

Dialogue State Tracking (DST) is a key part of task-oriented dialogue systems, identifying important information in conversations. However, its accuracy drops significantly in spoken dialogue environments due to named entity errors from…

Computation and Language · Computer Science 2025-10-31 Jihyun Lee , Solee Im , Wonjun Lee , Gary Geunbae Lee

Existing approaches to Dialogue State Tracking (DST) rely on turn level dialogue state annotations, which are expensive to acquire in large scale. In call centers, for tasks like managing bookings or subscriptions, the user goal can be…

Computation and Language · Computer Science 2021-01-29 Shuailong Liang , Lahari Poddar , Gyuri Szarvas

An important yet rarely tackled problem in dialogue state tracking (DST) is scalability for dynamic ontology (e.g., movie, restaurant) and unseen slot values. We focus on a specific condition, where the ontology is unknown to the state…

Computation and Language · Computer Science 2019-07-09 Guan-Lin Chao , Ian Lane

Dialogue state tracking (DST) module is an important component for task-oriented dialog systems to understand users' goals and needs. Collecting dialogue state labels including slots and values can be costly, especially with the wide…

Computation and Language · Computer Science 2023-01-27 Yuting Yang , Wenqiang Lei , Pei Huang , Juan Cao , Jintao Li , Tat-Seng Chua

The performance of task-oriented dialogue models is strongly tied to how well they track dialogue states, which records and updates user information across multi-turn interactions. However, current multi-domain DST encounters two key…

Computation and Language · Computer Science 2026-03-12 Haoxiang Su , Ruiyu Fang , Liting Jiang , Xiaomeng Huang , Shuangyong Song

Although there have been remarkable advances in dialogue systems through the dialogue systems technology competition (DSTC), it remains one of the key challenges to building a robust task-oriented dialogue system with a speech interface.…

Computation and Language · Computer Science 2024-01-10 Jaeseok Yoon , Seunghyun Hwang , Ran Han , Jeonguk Bang , Kee-Eung Kim

Dialogue state tracking (DST) aims to extract essential information from multi-turn dialogue situations and take appropriate actions. A belief state, one of the core pieces of information, refers to the subject and its specific content, and…

Computation and Language · Computer Science 2022-04-01 Takyoung Kim , Hoonsang Yoon , Yukyung Lee , Pilsung Kang , Misuk Kim

Dialogue state tracking (DST) plays an important role in task-oriented dialogue systems. However, collecting a large amount of turn-by-turn annotated dialogue data is costly and inefficient. In this paper, we propose a novel turn-level…

Computation and Language · Computer Science 2023-10-24 Zihan Zhang , Meng Fang , Fanghua Ye , Ling Chen , Mohammad-Reza Namazi-Rad

Dialogue state tracking (DST) is an important part of a spoken dialogue system. Existing DST models either ignore temporal feature dependencies across dialogue turns or fail to explicitly model temporal state dependencies in a dialogue. In…

Computation and Language · Computer Science 2020-10-06 Junfan Chen , Richong Zhang , Yongyi Mao , Jie Xu

A typical conversation comprises of multiple turns between participants where they go back-and-forth between different topics. At each user turn, dialogue state tracking (DST) aims to estimate user's goal by processing the current…

Computation and Language · Computer Science 2019-04-08 Sanuj Sharma , Prafulla Kumar Choubey , Ruihong Huang

Most recently proposed approaches in dialogue state tracking (DST) leverage the context and the last dialogue states to track current dialogue states, which are often slot-value pairs. Although the context contains the complete dialogue…

Computation and Language · Computer Science 2021-07-13 Jingyao Zhou , Haipang Wu , Zehao Lin , Guodun Li , Yin Zhang

As an essential component in task-oriented dialogue systems, dialogue state tracking (DST) aims to track human-machine interactions and generate state representations for managing the dialogue. Representations of dialogue states are…

Computation and Language · Computer Science 2022-08-05 Ruolin Su , Ting-Wei Wu , Biing-Hwang Juang