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Large language models (LLMs) are increasingly used as simulated participants in social science experiments, but their behavior is often unstable and highly sensitive to design choices. Prior evaluations frequently conflate base-model…

Artificial Intelligence · Computer Science 2026-02-03 Xuan Liu , Haoyang Shang , Zizhang Liu , Xinyan Liu , Yunze Xiao , Yiwen Tu , Haojian Jin

Most research on question answering focuses on the pre-deployment stage; i.e., building an accurate model for deployment. In this paper, we ask the question: Can we improve QA systems further \emph{post-}deployment based on user…

Computation and Language · Computer Science 2023-03-20 Zichao Li , Prakhar Sharma , Xing Han Lu , Jackie C. K. Cheung , Siva Reddy

The rapid development in the field of Large Language Models (LLMs) has led to a surge in applications that facilitate collaboration among multiple agents to assist humans in their daily tasks. However, a significant gap remains in assessing…

Computation and Language · Computer Science 2024-02-26 Negar Arabzadeh , Julia Kiseleva , Qingyun Wu , Chi Wang , Ahmed Awadallah , Victor Dibia , Adam Fourney , Charles Clarke

Complex knowledge base question answering can be achieved by converting questions into sequences of predefined actions. However, there is a significant semantic and structural gap between natural language and action sequences, which makes…

Computation and Language · Computer Science 2022-12-27 Yechun Tang , Xiaoxia Cheng , Weiming Lu

As conversational multimodal AI tools are increasingly adopted to process patient data for health assessment, robust benchmarks are needed to measure progress and expose failure modes under realistic conditions. Despite the importance of…

Sound · Computer Science 2026-03-06 Gaia A. Bertolino , Yuwei Zhang , Tong Xia , Domenico Talia , Cecilia Mascolo

Recent advances in NLU and NLP have resulted in renewed interest in natural language interfaces to data, which provide an easy mechanism for non-technical users to access and query the data. While early systems evolved from keyword search…

Databases · Computer Science 2022-12-27 Abdul Quamar , Vasilis Efthymiou , Chuan Lei , Fatma Özcan

With the rapid improvement of LLMs' coding capabilities, the bottleneck of LLM-based automated software development is shifting from generating correct code to eliciting users' requirements. Despite growing interest, the interview…

Software Engineering · Computer Science 2026-02-23 Dongming Jin , Zhi Jin , Zheng Fang , Linyu Li , XiaoTian Yang , Yuanpeng He , Xiaohong Chen

Online health resources and large language models (LLMs) are increasingly used as a first point of contact for medical decision-making, yet their reliability in healthcare remains limited by low accuracy, lack of transparency, and…

Artificial Intelligence · Computer Science 2026-04-22 Yujia Liu , Sophia Yu , Hongyue Jin , Jessica Wen , Alexander Qian , Terrence Lee , Mattheus Ramsis , Gi Won Choi , Lianhui Qin , Xin Liu , Edward J. Wang

Most LLM benchmarks score how well a model responds to explicit requests. They leave unmeasured a different conversational ability: noticing and acting on needs the user has implied but not said. We call this \emph{conversational…

Machine Learning · Computer Science 2026-05-12 Sepehr Harfi , Ahmad Salimi , Dongming Shen , Alex Smola

Medical conversational AI (AI) plays a pivotal role in the development of safer and more effective medical dialogue systems. However, existing benchmarks and evaluation frameworks for assessing the information-gathering and diagnostic…

Computation and Language · Computer Science 2026-01-08 Lecheng Gong , Weimin Fang , Ting Yang , Dongjie Tao , Chunxiao Guo , Peng Wei , Bo Xie , Jinqun Guan , Zixiao Chen , Fang Shi , Jinjie Gu , Junwei Liu

The recent success of large language models (LLMs) has shown great potential to develop more powerful conversational recommender systems (CRSs), which rely on natural language conversations to satisfy user needs. In this paper, we embark on…

Computation and Language · Computer Science 2024-06-21 Xiaolei Wang , Xinyu Tang , Wayne Xin Zhao , Jingyuan Wang , Ji-Rong Wen

While AI agents hold transformative potential in business, effective performance benchmarking is hindered by the scarcity of public, realistic business data on widely used platforms. Existing benchmarks often lack fidelity in their…

Long-Form Question Answering (LFQA) involves generating comprehensive, paragraph-level responses to open-ended questions, which poses a significant challenge for evaluation due to the richness of information and flexible response format.…

Computation and Language · Computer Science 2026-02-03 Yuchen Fan , Chen Lin , Xin Zhong , Shuo Zhang , Heng Zhou , Yuchen Zhang , Mingyu Liang , Chengxing Xie , Ermo Hua , Gang Chen , Zhizhou He , Cheng Huang , Ning Ding , Bowen Zhou

We introduce Conversational Function-Calling Evaluation Through Turn-Level Interactions (CONFETTI), a conversational benchmark1 designed to evaluate the function-calling capabilities and response quality of large language models (LLMs).…

Computation and Language · Computer Science 2025-06-03 Tamer Alkhouli , Katerina Margatina , James Gung , Raphael Shu , Claudia Zaghi , Monica Sunkara , Yi Zhang

Conversational agents powered by large language models (LLMs) are rapidly becoming integral to our daily interactions, generating unprecedented amounts of conversational data. Such datasets offer a powerful lens into societal interests,…

Computation and Language · Computer Science 2025-09-23 Wentao Zhang , Woojeong Kim , Yuntian Deng

The use of large language models (LLMs) for Mental Health Question Answering (MHQA) offers a promising way to alleviate shortages in mental health resources. However, prior work has mainly relied on Cognitive Behavioral Therapy (CBT) and…

Computation and Language · Computer Science 2026-03-10 Lanqing Du , Yunong Li , YuJie Long , Shihong Chen

The growing volume of academic papers has made it increasingly difficult for researchers to efficiently extract key information. While large language models (LLMs) based agents are capable of automating question answering (QA) workflows for…

Computation and Language · Computer Science 2026-03-31 Tiancheng Huang , Ruisheng Cao , Yuxin Zhang , Zhangyi Kang , Zijian Wang , Chenrun Wang , Yijie Luo , Hang Zheng , Lirong Qian , Lu Chen , Kai Yu

Evaluating Large Language Models (LLMs) as general-purpose agents is essential for understanding their capabilities and facilitating their integration into practical applications. However, the evaluation process presents substantial…

Computation and Language · Computer Science 2024-12-25 Chang Ma , Junlei Zhang , Zhihao Zhu , Cheng Yang , Yujiu Yang , Yaohui Jin , Zhenzhong Lan , Lingpeng Kong , Junxian He

Question Answering (QA) systems on patient-related data can assist both clinicians and patients. They can, for example, assist clinicians in decision-making and enable patients to have a better understanding of their medical history.…

Machine Learning · Computer Science 2023-11-09 Jayetri Bardhan , Kirk Roberts , Daisy Zhe Wang

Goal changes are a defining feature of real world multi-turn interactions, yet current agent benchmarks primarily evaluate static objectives or one-shot tool use. We introduce AgentChangeBench, a benchmark explicitly designed to measure how…

Artificial Intelligence · Computer Science 2025-10-22 Manik Rana , Calissa Man , Anotida Expected Msiiwa , Jeffrey Paine , Kevin Zhu , Sunishchal Dev , Vasu Sharma , Ahan M R