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Large Language Models have found application in various mundane and repetitive tasks including Human Resource (HR) support. We worked with the domain experts of SAP SE to develop an HR support chatbot as an efficient and effective tool for…
Electronic health records (EHRs) are stored in various database systems with different database models on heterogeneous storage architectures, such as relational databases, document stores, or graph databases. These different database…
Large Language Model (LLM) has gained popularity and achieved remarkable results in open-domain tasks, but its performance in real industrial domain-specific scenarios is average due to its lack of specific domain knowledge. This issue has…
This paper presents the design, implementation, and evaluation behind a Large Language Model (LLM) agent that chats with an industrial production-grade ERP system. The agent is capable of interpreting natural language queries and…
Clinical question answering systems have the potential to provide clinicians with relevant and timely answers to their questions. Nonetheless, despite the advances that have been made, adoption of these systems in clinical settings has been…
LLM-powered agents are both a promising new technology and a source of complexity, where choices about models, tools, and prompting can affect their usefulness. While numerous benchmarks measure agent accuracy across domains, they mostly…
While LLMs have demonstrated remarkable potential in Question Answering (QA), evaluating personalization remains a critical bottleneck. Existing paradigms predominantly rely on lexical-level similarity or manual heuristics, often lacking…
Clinical problem-solving requires processing of semantic medical knowledge such as illness scripts and numerical medical knowledge of diagnostic tests for evidence-based decision-making. As large language models (LLMs) show promising…
Large language models (LLMs) can reshape information processing by handling data analysis, visualization, and interpretation in an interactive, context-aware dialogue with users, including voice interaction, while maintaining high…
Large language models (LLMs) have demonstrated remarkable capabilities in tool learning. In real-world scenarios, user queries are often ambiguous and incomplete, requiring effective clarification. However, existing interactive…
The Development Knowledge Question Answering (Dev Knowledge QA) task aims to provide natural language answers to knowledge-seeking questions during software development. To investigate its importance and to what extent it has been explored,…
Assessing the quality of public transportation services requires the analysis of large quantities of data on the scheduled and actual trips and documents listing the quality constraints each service needs to meet. Interrogating such…
Table Question Answering (TableQA) enables natural language interaction with structured tabular data. However, existing large language model (LLM) approaches face critical limitations: context length constraints that restrict data handling…
Large language models (LLMs) with retrieval augmented-generation (RAG) have been the optimal choice for scalable generative AI solutions in the recent past. Although RAG implemented with AI agents (agentic-RAG) has been recently…
The introduction of large language models has brought rapid progress on Text-to-SQL benchmarks, but it is not yet easy to build a working enterprise solution. In this paper, we present insights from building an internal chatbot that enables…
Text-to-SQL bridges the gap between natural language and structured database language, thus allowing non-technical users to easily query databases. Traditional approaches model text-to-SQL as a direct translation task, where a given Natural…
This paper introduces MedExQA, a novel benchmark in medical question-answering, to evaluate large language models' (LLMs) understanding of medical knowledge through explanations. By constructing datasets across five distinct medical…
Traditional customer support systems, such as Interactive Voice Response (IVR), rely on rigid scripts and lack the flexibility required for handling complex, policy-driven tasks. While large language model (LLM) agents offer a promising…
As Large Language Models (LLMs) advance, their potential for widespread societal impact grows simultaneously. Hence, rigorous LLM evaluations are both a technical necessity and social imperative. While numerous evaluation benchmarks have…
Large Language Model (LLM) agents deployed for real-world tasks face a fundamental dilemma: user requests are underspecified, yet agents must decide whether to act on incomplete information or interrupt users for clarification. Existing…