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Large Language Models have found application in various mundane and repetitive tasks including Human Resource (HR) support. We worked with the domain experts of SAP SE to develop an HR support chatbot as an efficient and effective tool for…

Computation and Language · Computer Science 2024-07-09 Anum Afzal , Alexander Kowsik , Rajna Fani , Florian Matthes

Electronic health records (EHRs) are stored in various database systems with different database models on heterogeneous storage architectures, such as relational databases, document stores, or graph databases. These different database…

Databases · Computer Science 2024-11-15 Sithursan Sivasubramaniam , Cedric Osei-Akoto , Yi Zhang , Kurt Stockinger , Jonathan Fuerst

Large Language Model (LLM) has gained popularity and achieved remarkable results in open-domain tasks, but its performance in real industrial domain-specific scenarios is average due to its lack of specific domain knowledge. This issue has…

Computation and Language · Computer Science 2023-10-17 Fangkai Yang , Pu Zhao , Zezhong Wang , Lu Wang , Jue Zhang , Mohit Garg , Qingwei Lin , Saravan Rajmohan , Dongmei Zhang

This paper presents the design, implementation, and evaluation behind a Large Language Model (LLM) agent that chats with an industrial production-grade ERP system. The agent is capable of interpreting natural language queries and…

Artificial Intelligence · Computer Science 2025-08-01 Jorge Ruiz Gómez , Lidia Andrés Susinos , Jorge Alamo Olivé , Sonia Rey Osorno , Manuel Luis Gonzalez Hernández

Clinical question answering systems have the potential to provide clinicians with relevant and timely answers to their questions. Nonetheless, despite the advances that have been made, adoption of these systems in clinical settings has been…

LLM-powered agents are both a promising new technology and a source of complexity, where choices about models, tools, and prompting can affect their usefulness. While numerous benchmarks measure agent accuracy across domains, they mostly…

While LLMs have demonstrated remarkable potential in Question Answering (QA), evaluating personalization remains a critical bottleneck. Existing paradigms predominantly rely on lexical-level similarity or manual heuristics, often lacking…

Computation and Language · Computer Science 2026-04-17 Hang Su , Zequn Liu , Chen Hu , Xuesong Lu , Yingce Xia , Zhen Liu

Clinical problem-solving requires processing of semantic medical knowledge such as illness scripts and numerical medical knowledge of diagnostic tests for evidence-based decision-making. As large language models (LLMs) show promising…

Large language models (LLMs) can reshape information processing by handling data analysis, visualization, and interpretation in an interactive, context-aware dialogue with users, including voice interaction, while maintaining high…

Artificial Intelligence · Computer Science 2025-11-25 Mohammad Nour Al Awad , Sergey Ivanov , Olga Tikhonova , Ivan Khodnenko

Large language models (LLMs) have demonstrated remarkable capabilities in tool learning. In real-world scenarios, user queries are often ambiguous and incomplete, requiring effective clarification. However, existing interactive…

Computation and Language · Computer Science 2025-06-12 Xuan Zhang , Yongliang Shen , Zhe Zheng , Linjuan Wu , Wenqi Zhang , Yuchen Yan , Qiuying Peng , Jun Wang , Weiming Lu

The Development Knowledge Question Answering (Dev Knowledge QA) task aims to provide natural language answers to knowledge-seeking questions during software development. To investigate its importance and to what extent it has been explored,…

Software Engineering · Computer Science 2025-12-10 Jing Zhang , Lianghong Guo , Yanlin Wang , Mingwei Liu , Jiachi Chen , Yuchi Ma , Ensheng Shi , Terry Yue Zhuo , Hongyu Zhang , Zibin Zheng

Assessing the quality of public transportation services requires the analysis of large quantities of data on the scheduled and actual trips and documents listing the quality constraints each service needs to meet. Interrogating such…

Artificial Intelligence · Computer Science 2025-05-30 Luca Fantin , Marco Antonelli , Margherita Cesetti , Daniele Irto , Bruno Zamengo , Francesco Silvestri

Table Question Answering (TableQA) enables natural language interaction with structured tabular data. However, existing large language model (LLM) approaches face critical limitations: context length constraints that restrict data handling…

Artificial Intelligence · Computer Science 2026-03-11 Tong Wang , Chi Jin , Yongkang Chen , Huan Deng , Xiaohui Kuang , Gang Zhao

Large language models (LLMs) with retrieval augmented-generation (RAG) have been the optimal choice for scalable generative AI solutions in the recent past. Although RAG implemented with AI agents (agentic-RAG) has been recently…

Artificial Intelligence · Computer Science 2024-11-19 Sohini Roychowdhury , Marko Krema , Anvar Mahammad , Brian Moore , Arijit Mukherjee , Punit Prakashchandra

The introduction of large language models has brought rapid progress on Text-to-SQL benchmarks, but it is not yet easy to build a working enterprise solution. In this paper, we present insights from building an internal chatbot that enables…

Text-to-SQL bridges the gap between natural language and structured database language, thus allowing non-technical users to easily query databases. Traditional approaches model text-to-SQL as a direct translation task, where a given Natural…

Machine Learning · Computer Science 2025-08-12 Anurag Tripathi , Vaibhav Patle , Abhinav Jain , Ayush Pundir , Sairam Menon , Ajeet Kumar Singh , Dorien Herremans

This paper introduces MedExQA, a novel benchmark in medical question-answering, to evaluate large language models' (LLMs) understanding of medical knowledge through explanations. By constructing datasets across five distinct medical…

Computation and Language · Computer Science 2024-07-04 Yunsoo Kim , Jinge Wu , Yusuf Abdulle , Honghan Wu

Traditional customer support systems, such as Interactive Voice Response (IVR), rely on rigid scripts and lack the flexibility required for handling complex, policy-driven tasks. While large language model (LLM) agents offer a promising…

Computation and Language · Computer Science 2026-01-05 Sumanth Balaji , Piyush Mishra , Aashraya Sachdeva , Suraj Agrawal

As Large Language Models (LLMs) advance, their potential for widespread societal impact grows simultaneously. Hence, rigorous LLM evaluations are both a technical necessity and social imperative. While numerous evaluation benchmarks have…

Computation and Language · Computer Science 2025-04-22 Jaime Raldua Veuthey , Zainab Ali Majid , Suhas Hariharan , Jacob Haimes

Large Language Model (LLM) agents deployed for real-world tasks face a fundamental dilemma: user requests are underspecified, yet agents must decide whether to act on incomplete information or interrupt users for clarification. Existing…

Computation and Language · Computer Science 2026-01-13 Yijiang River Dong , Tiancheng Hu , Zheng Hui , Caiqi Zhang , Ivan Vulić , Andreea Bobu , Nigel Collier