Related papers: Non-Collaborative User Simulators for Tool Agents
Large Language Models have demonstrated remarkable capabilities in open-domain dialogues. However, current methods exhibit suboptimal performance in service dialogues, as they rely on noisy, low-quality human conversation data. This…
It is likely that AI systems driven by pre-trained language models (PLMs) will increasingly be used to assist humans in high-stakes interactions with other agents, such as negotiation or conflict resolution. Consistent with the goals of…
Tool-calling agents are increasingly deployed in real-world customer-facing workflows. Yet most studies on tool-calling agents focus on idealized settings with general, fixed, and well-specified tasks. In real-world applications, user…
Traditional sociological research often relies on human participation, which, though effective, is expensive, challenging to scale, and with ethical concerns. Recent advancements in large language models (LLMs) highlight their potential to…
Background: We present a Patient Simulator that leverages real world patient encounters which cover a broad range of conditions and symptoms to provide synthetic test subjects for development and testing of healthcare agentic models. The…
Evaluation is crucial in the development process of task-oriented dialogue systems. As an evaluation method, user simulation allows us to tackle issues such as scalability and cost-efficiency, making it a viable choice for large-scale…
With recent advancements in multi-agent generative AI (Gen AI), technology organizations like Microsoft are adopting these complex tools, redefining AI agents as active collaborators in complex workflows rather than as passive tools. In…
Simulations, although powerful in accurately replicating real-world systems, often remain inaccessible to non-technical users due to their complexity. Conversely, large language models (LLMs) provide intuitive, language-based interactions…
Agents based on large language models leverage tools to modify environments, revolutionizing how AI interacts with the physical world. Unlike traditional NLP tasks that rely solely on historical dialogue for responses, these agents must…
Procedural activity assistants potentially support humans in a variety of settings, from our daily lives, e.g., cooking or assembling flat-pack furniture, to professional situations, e.g., manufacturing or biological experiments. Despite…
Enabling users to create their own simulations offers a powerful way to study team dynamics and performance. We introduce VirTLab, a system that allows researchers and practitioners to design interactive, customizable simulations of team…
Conversational agents built on large language models (LLMs) are becoming increasingly prevalent, yet most systems are designed for one-on-one, turn-based exchanges rather than natural, asynchronous group chats. As AI assistants become…
This paper presents an architecture for simulating the actions of a norm-aware intelligent agent whose behavior with respect to norm compliance is set, and can later be changed, by a human controller. Updating an agent's behavior mode from…
Tool use enables large language models (LLMs) to access external information, invoke software systems, and act in digital environments beyond what can be solved from model parameters alone. Early research mainly studied whether a model…
Agent-based modelling and simulation offers a new and exciting way of understanding the world of work. In this paper we describe the development of an agent-based simulation model, designed to help to understand the relationship between…
Developing compassionate interactive systems requires agents to not only understand user emotions but also provide diverse, substantive support. While recent works explore empathetic dialogue generation, they remain limited in response form…
We observe a change in the way users access information, that is, the rise of conversational information access (CIA) agents. However, the automatic evaluation of these agents remains an open challenge. Moreover, the training of CIA agents…
Proactive task-oriented dialogue (TOD), such as outbound sales, demands a persuasive agent that actively probes the user's concerns and steers the conversation toward acceptance within a bounded number of turns. Yet post-trained LLMs are…
Large language model (LLM) agents such as OpenClaw rely on reusable skills to perform complex tasks, yet these skills remain largely static after deployment. As a result, similar workflows, tool usage patterns, and failure modes are…
With growing capabilities of large language models (LLMs) comes growing affordances for human-like and context-aware conversational partners. On from this, some recent work has investigated the use of LLMs to simulate multiple…