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Artificial intelligence (AI) in healthcare has the potential to improve patient outcomes, but clinician acceptance remains a critical barrier. We developed a novel decision support interface that provides interpretable treatment…
AI chatbots already function as de facto mental health support tools for millions of people, including people in crisis. Yet, they lack the clinical validation, shared standards, and coordinated oversight that their societal role demands.…
Argumentative dialogues across political divides can reduce polarization, yet opportunities for citizens to engage with opposing views in accessible and structured ways remain limited. AI dialogue partners offer a scalable framework for…
AI assistance produces significant productivity gains across professional domains, particularly for novice workers. Yet how this assistance affects the development of skills required to effectively supervise AI remains unclear. Novice…
Current AI systems minimize risk by enforcing ideological neutrality, yet this may introduce automation bias by suppressing cognitive engagement in human decision-making. We conducted randomized trials with 2,500 participants to test…
Entrepreneurship requires navigating open-ended, ill-defined problems: identifying risks, challenging assumptions, and making strategic decisions under deep uncertainty. Novice founders often struggle with these metacognitive demands, while…
The human-agent team, which is a problem in which humans and autonomous agents collaborate to achieve one task, is typical in human-AI collaboration. For effective collaboration, humans want to have an effective plan, but in realistic…
When autonomous agents interact in the same environment, they must often cooperate to achieve their goals. One way for agents to cooperate effectively is to form a team, make a binding agreement on a joint plan, and execute it. However,…
Persuasion is a fundamental aspect of communication, influencing decision-making across diverse contexts, from everyday conversations to high-stakes scenarios such as politics, marketing, and law. The rise of conversational AI systems has…
As AI tutors enter classrooms at unprecedented speed, their deployment increasingly outpaces our grasp of the psychological and social consequences of such technology. Yet decades of research in automation psychology, human factors, and…
Social robots hold promise for reducing job interview anxiety, yet designing agents that provide both psychological safety and instructional guidance remains challenging. Through a three-phase iterative design study (N = 8), we empirically…
This study explores the use of AI-based feedback to enhance the counselling competence of prospective teachers. An iterative block seminar was designed, incorporating theoretical foundations, practical applications, and AI tools for…
In AI-assisted decision-making, it is crucial but challenging for humans to appropriately rely on AI, especially in high-stakes domains such as finance and healthcare. This paper addresses this problem from a human-centered perspective by…
Recent work has proposed artificial intelligence (AI) models that can learn to decide whether to make a prediction for an instance of a task or to delegate it to a human by considering both parties' capabilities. In simulations with…
Artificial intelligence (AI) tutors have become increasingly popular in learning environments. In this study, we propose an AI agent prototype framework for exploring AI-assisted learning with temporal interaction patterns, multiple…
ChatGPT is a groundbreaking ``chatbot"--an AI interface built on a large language model that was trained on an enormous corpus of human text to emulate human conversation. Beyond its ability to converse in a plausible way, it has attracted…
Humanitarian negotiations in conflict zones, called \emph{frontline negotiation}, are often highly adversarial, complex, and high-risk. Several best-practices have emerged over the years that help negotiators extract insights from large…
As generative artificial intelligence (GAI) enters the mental health landscape, questions arise about how individuals weigh AI tools against human therapists. This study examined belief-based predictors of intention to use GAI and…
In many practical applications of AI, an AI model is used as a decision aid for human users. The AI provides advice that a human (sometimes) incorporates into their decision-making process. The AI advice is often presented with some measure…
Coaches are vital for effective collaboration, but cost and resource constraints often limit their availability during real-world tasks. This limitation poses serious challenges in life-critical domains that rely on effective teamwork, such…