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Smart assistants increasingly act proactively, yet mistimed or intrusive behavior often causes users to lose trust and disable these features. Learning user preferences for proactive assistance is difficult because real-world studies are…

Human-Computer Interaction · Computer Science 2026-02-05 Ziyi Xuan , Yiwen Wu , Zhaoyang Yan , Vinod Namboodiri , Yu Yang

The rapid advancement of large language models (LLMs) has accelerated progress toward universal AI assistants. However, existing benchmarks for personalized assistants remain misaligned with real-world user-assistant interactions, failing…

Computation and Language · Computer Science 2026-03-13 Feiyu Duan , Xuanjing Huang , Zhongyu Wei

Proactive agents that anticipate user intentions without explicit prompts represent a significant evolution in human-AI interaction, promising to reduce cognitive load and streamline workflows. However, existing datasets suffer from two…

Human-Computer Interaction · Computer Science 2026-02-11 Yuanbo Tang , Huaze Tang , Tingyu Cao , Lam Nguyen , Anping Zhang , Xinwen Cao , Chunkang Liu , Wenbo Ding , Yang Li

The deployment of Large Language Models (LLMs) in interactive systems necessitates a deep alignment with the nuanced and dynamic preferences of individual users. Current alignment techniques predominantly address universal human values or…

Computation and Language · Computer Science 2025-12-18 Xiaotian Zhang , Yuan Wang , Ruizhe Chen , Zeya Wang , Runchen Hou , Zuozhu Liu

Building agents with adaptive behavior in cooperative tasks stands as a paramount goal in the realm of multi-agent systems. Current approaches to developing cooperative agents rely primarily on learning-based methods, whose policy…

While current chat-based AI assistants primarily operate reactively, responding only when prompted by users, there is significant potential for these systems to proactively assist in tasks without explicit invocation, enabling a…

Human-Computer Interaction · Computer Science 2025-03-03 Valerie Chen , Alan Zhu , Sebastian Zhao , Hussein Mozannar , David Sontag , Ameet Talwalkar

Large language models (LLMs) have evolved into interactive agents that collaborate with users in real-world tasks. Effective collaboration in such settings increasingly depends on understanding the user beyond what is explicitly stated, as…

Artificial Intelligence · Computer Science 2026-05-27 Yuxin Chen , Yi Zhang , Zhengzhou Cai , Yaorui Shi , Zhiyuan Yao , Chenhang Cui , Jingnan Zheng , Yaqi Huo , Xi Su , Qi Gu , Xunliang Cai , Xiang Wang , An Zhang , Tat-Seng Chua

Large language models (LLMs) have advanced conversational AI assistants. However, systematically evaluating how well these assistants apply personalization--adapting to individual user preferences while completing tasks--remains…

Computation and Language · Computer Science 2025-06-12 Zheng Zhao , Clara Vania , Subhradeep Kayal , Naila Khan , Shay B. Cohen , Emine Yilmaz

Recent advances in conversational AI have been substantial, but developing real-time systems for perceptual task guidance remains challenging. These systems must provide interactive, proactive assistance based on streaming visual inputs,…

Artificial Intelligence · Computer Science 2025-06-09 Yichi Zhang , Xin Luna Dong , Zhaojiang Lin , Andrea Madotto , Anuj Kumar , Babak Damavandi , Joyce Chai , Seungwhan Moon

Agents powered by large language models have shown remarkable abilities in solving complex tasks. However, most agent systems remain reactive, limiting their effectiveness in scenarios requiring foresight and autonomous decision-making. In…

Current Graphical User Interface (GUI) agents operate primarily under a reactive paradigm: a user must provide an explicit instruction for the agent to execute a task. However, an intelligent AI assistant should be proactive, which is…

Artificial Intelligence · Computer Science 2026-03-10 Yuxiang Chai , Shunye Tang , Han Xiao , Rui Liu , Hongsheng Li

Recent advancements in generative AI have significantly increased interest in personalized agents. With increased personalization, there is also a greater need for being able to trust decision-making and action taking capabilities of these…

Information Retrieval · Computer Science 2025-04-10 Chirag Shah , Hideo Joho , Kirandeep Kaur , Preetam Prabhu Srikar Dammu

Personalisation is a standard feature of conversational AI systems used by millions; yet, the efficacy of personalisation methods is often evaluated in academic research using simulated users rather than real people. This raises questions…

Computation and Language · Computer Science 2026-05-14 Hannah Rose Kirk , Liu Leqi , Fanzhi Zeng , Henry Davidson , Bertie Vidgen , Christopher Summerfield , Scott A. Hale

The rise of personal assistant agents, e.g., OpenClaw, highlights the growing potential of large language models to support users across everyday life and work. A core challenge in these settings is proactive assistance, since users often…

Artificial Intelligence · Computer Science 2026-05-20 Haoran Zhang , Luxin Xu , Zhilin Wang , Runquan Gui , Shunkai Zhang , Haodi Lei , Zihao He , Bingsu He , Chicheng Qin , Tong Zhu , Xiaoye Qu , Yang Yang , Yu Cheng , Yafu Li

Procedural tasks with multiple ordered steps are ubiquitous in daily life. Recent advances in multimodal large language models (MLLMs) have enabled personal assistants that support daily activities. However, existing systems primarily…

Artificial Intelligence · Computer Science 2026-05-07 Lilin Xu , Bufang Yang , Siyang Jiang , Kaiwei Liu , Kaiyuan Hou , Yuang Fan , Hongkai Chen , Zhenyu Yan , Xiaofan Jiang

Recommender systems (RecSys) are widely used across various modern digital platforms and have garnered significant attention. Traditional recommender systems usually focus only on fixed and simple recommendation scenarios, making it…

Information Retrieval · Computer Science 2026-02-03 Jiani Huang , Shijie Wang , Liang-bo Ning , Wenqi Fan , Shuaiqiang Wang , Dawei Yin , Qing Li

Proactive agents that anticipate user needs and autonomously execute tasks hold great promise as digital assistants, yet the lack of realistic user simulation frameworks hinders their development. Existing approaches model apps as flat…

Artificial Intelligence · Computer Science 2026-04-02 Deepak Nathani , Cheng Zhang , Chang Huan , Jiaming Shan , Yinfei Yang , Alkesh Patel , Zhe Gan , William Yang Wang , Michael Saxon , Xin Eric Wang

Large language models (LLMs) have empowered AI agents to tackle increasingly complex tasks. However, most existing agents remain limited to static planning and brittle interactions, falling short of true collaboration or adaptive reasoning.…

Artificial Intelligence · Computer Science 2025-10-14 William Nguyen , Vinh Luong , Christopher Nguyen

The concept of a Human-AI team has gained increasing attention in recent years. For effective collaboration between humans and AI teammates, proactivity is crucial for close coordination and effective communication. However, the design of…

Artificial Intelligence · Computer Science 2023-06-21 Matthias Kraus , Ron Riekenbrauck , Wolfgang Minker

Recent studies have begun to explore proactive large language model (LLM) agents that provide unobtrusive assistance by automatically leveraging contextual information, such as in code editing and in-app suggestions. However, most focus on…

Artificial Intelligence · Computer Science 2026-05-08 Bufang Yang , Lilin Xu , Liekang Zeng , Yunqi Guo , Siyang Jiang , Wenrui Lu , Kaiwei Liu , Yixuan Li , Xiaofan Jiang , Guoliang Xing , Zhenyu Yan
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