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The battle between email service providers and senders of mass unsolicited emails (Spam) continues to gain traction. Vast numbers of Spam emails are sent mainly from automatic botnets distributed over the world. One method for mitigating…

Cryptography and Security · Computer Science 2012-05-08 Eitan Menahem , Rami Puzis

Digital payment systems have revolutionized financial transactions, offering unparalleled convenience and accessibility to users worldwide. However, the increasing popularity of these platforms has also attracted malicious actors seeking to…

This paper presents a pipeline to detect and explain anomalous reviews in online platforms. The pipeline is made up of three modules and allows the detection of reviews that do not generate value for users due to either worthless or…

Computation and Language · Computer Science 2024-02-29 David Novoa-Paradela , Oscar Fontenla-Romero , Bertha Guijarro-Berdiñas

It is well known that fraudulent reviews cast doubt on the legitimacy and dependability of online purchases. The most recent development that leads customers towards darkness is the appearance of human reviews in computer-generated (CG)…

Computation and Language · Computer Science 2025-12-01 Shabbir Anees , Anshuman , Ayush Chaurasia , Prathmesh Bogar

Spam is commonly known as unsolicited or unwanted email messages in the Internet causing potential threat to Internet Security. Users spend a valuable amount of time deleting spam emails. More importantly, ever increasing spam emails occupy…

Information Retrieval · Computer Science 2010-08-26 Md. Saiful Islam , Abdullah Al Mahmud , Md. Rafiqul Islam

Online reviews play an integral part for success or failure of businesses. Prior to purchasing services or goods, customers first review the online comments submitted by previous customers. However, it is possible to superficially boost or…

Computation and Language · Computer Science 2020-10-12 Faranak Abri , Luis Felipe Gutierrez , Akbar Siami Namin , Keith S. Jones , David R. W. Sears

Web spam is a big problem for search engine users in World Wide Web. They use deceptive techniques to achieve high rankings. Although many researchers have presented the different approach for classification and web spam detection still it…

Information Retrieval · Computer Science 2017-11-21 Hamed Jelodar , Yongli Wang , Chi Yuan , Xiaohui Jiang

Online shopping stores have grown steadily over the past few years. Due to the massive growth of these businesses, the detection of fake reviews has attracted attention. Fake reviews are seriously trying to mislead customers and thereby…

Computation and Language · Computer Science 2023-01-10 Abrar Qadir Mir , Furqan Yaqub Khan , Mohammad Ahsan Chishti

This paper uses the dataset of Amazon to predict the books ratings listed on Amazon website. As part of this project, we predicted the ratings of the books, and also built a recommendation cluster. This recommendation cluster provides the…

Information Retrieval · Computer Science 2023-10-06 Hsiu-Ping Lin , Suman Chauhan , Yougender Chauhan , Nagender Chauhan , Jongwook Woo

Online reviews have increasingly become a very important resource for consumers when making purchases. Though it is becoming more and more difficult for people to make well-informed buying decisions without being deceived by fake reviews.…

Computation and Language · Computer Science 2016-09-12 Vlad Sandulescu , Martin Ester

Can we trust Large Language Models (LLMs) to accurately predict scam? This paper investigates the vulnerabilities of LLMs when facing adversarial scam messages for the task of scam detection. We addressed this issue by creating a…

Cryptography and Security · Computer Science 2025-11-05 Chen-Wei Chang , Shailik Sarkar , Shutonu Mitra , Qi Zhang , Hossein Salemi , Hemant Purohit , Fengxiu Zhang , Michin Hong , Jin-Hee Cho , Chang-Tien Lu

Online reviews provided by consumers are a valuable asset for e-Commerce platforms, influencing potential consumers in making purchasing decisions. However, these reviews are of varying quality, with the useful ones buried deep within a…

Artificial Intelligence · Computer Science 2017-05-09 Subhabrata Mukherjee , Kashyap Popat , Gerhard Weikum

Text-based communication is highly favoured as a communication method, especially in business environments. As a result, it is often abused by sending malicious messages, e.g., spam emails, to deceive users into relaying personal…

Information Retrieval · Computer Science 2022-04-14 Annalisa Occhipinti , Louis Rogers , Claudio Angione

Online reviews of businesses have become increasingly important in recent years, as customers and even competitors use them to judge the quality of a business. Yelp is one of the most popular websites for users to write such reviews, and it…

Information Retrieval · Computer Science 2015-12-22 Andrew Elkouri

Consumer sentiment analysis is a recent fad for social media related applications such as healthcare, crime, finance, travel, and academics. Disentangling consumer perception to gain insight into the desired objective and reviews is…

Human-Computer Interaction · Computer Science 2020-08-25 Praphula Kumar Jain , Rajendra Pamula

We describe a bootstrapping algorithm to learn from partially labeled data, and the results of an empirical study for using it to improve performance of sentiment classification using up to 15 million unlabeled Amazon product reviews. Our…

Machine Learning · Computer Science 2012-09-28 Yoav Haimovitch , Koby Crammer , Shie Mannor

With the prevalence of the Internet, online reviews have become a valuable information resource for people. However, the authenticity of online reviews remains a concern, and deceptive reviews have become one of the most urgent network…

Multimedia · Computer Science 2021-04-14 Yuan Gao , Maoguo Gong , Yu Xie , A. K. Qin

The widespread use of online review sites over the past decade has motivated businesses of all types to possess an expansive arsenal of user feedback to mark their reputation. Though a significant proportion of purchasing decisions are…

Social and Information Networks · Computer Science 2016-02-24 Azade Nazi , Mahashweta Das , Gautam Das

The expansion of the electronic commerce, together with an increasing confidence of customers in electronic payments, makes of fraud detection a critical factor. Detecting frauds in (nearly) real time setting demands the design and the…

Distributed, Parallel, and Cluster Computing · Computer Science 2017-09-27 Fabrizio Carcillo , Andrea Dal Pozzolo , Yann-Aël Le Borgne , Olivier Caelen , Yannis Mazzer , Gianluca Bontempi

Review fraud is a pervasive problem in online commerce, in which fraudulent sellers write or purchase fake reviews to manipulate perception of their products and services. Fake reviews are often detected based on several signs, including 1)…

Artificial Intelligence · Computer Science 2018-11-08 Bryan Hooi , Neil Shah , Alex Beutel , Stephan Gunnemann , Leman Akoglu , Mohit Kumar , Disha Makhija , Christos Faloutsos