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Online reviews significantly impact consumers' decision-making process and firms' economic outcomes and are widely seen as crucial to the success of online markets. Firms, therefore, have a strong incentive to manipulate ratings using fake…

Social and Information Networks · Computer Science 2024-10-24 Sherry He , Brett Hollenbeck , Gijs Overgoor , Davide Proserpio , Ali Tosyali

A robust and reliable system of detecting spam reviews is a crying need in todays world in order to purchase products without being cheated from online sites. In many online sites, there are options for posting reviews, and thus creating…

Computation and Language · Computer Science 2022-11-04 G. M. Shahariar , Swapnil Biswas , Faiza Omar , Faisal Muhammad Shah , Samiha Binte Hassan

E-commerce is the fastest-growing segment of the economy. Online reviews play a crucial role in helping consumers evaluate and compare products and services. As a result, fake reviews (opinion spam) are becoming more prevalent and…

Machine Learning · Computer Science 2022-05-27 Kiril Danilchenko , Michael Segal , Dan Vilenchik

Nowadays, a big part of people rely on available content in social media in their decisions (e.g. reviews and feedback on a topic or product). The possibility that anybody can leave a review provide a golden opportunity for spammers to…

Social and Information Networks · Computer Science 2017-03-13 Saeedreza Shehnepoor , Mostafa Salehi , Reza Farahbakhsh , Noel Crespi

The lack of large realistic datasets presents a bottleneck in online deception detection studies. In this paper, we apply a data collection method based on social network analysis to quickly identify high-quality deceptive and truthful…

Computation and Language · Computer Science 2017-08-01 Wenlin Yao , Zeyu Dai , Ruihong Huang , James Caverlee

Online Reviews play a vital role in e commerce for decision making. Much of the population makes the decision of which places, restaurant to visit, what to buy and from where to buy based on the reviews posted on the respective platforms. A…

Computation and Language · Computer Science 2022-01-03 Ashish Salunkhe

Customers' reviews and feedback play crucial role on electronic commerce~(E-commerce) platforms like Amazon, Zalando, and eBay in influencing other customers' purchasing decisions. However, there is a prevailing concern that sellers often…

Computation and Language · Computer Science 2024-08-01 Md Shajalal , Md Atabuzzaman , Alexander Boden , Gunnar Stevens , Delong Du

The reviews of customers play an essential role in online shopping. People often refer to reviews or comments of previous customers to decide whether to buy a new product. Catching up with this behavior, some people create untruths and…

Computation and Language · Computer Science 2022-12-12 Co Van Dinh , Son T. Luu , Anh Gia-Tuan Nguyen

Over the last years, online reviews became very important since they can influence the purchase decision of consumers and the reputation of businesses, therefore, the practice of writing fake reviews can have severe consequences on…

Social and Information Networks · Computer Science 2020-12-29 Michela Fazzolari , Francesco Buccafurri , Gianluca Lax , Marinella Petrocchi

The publication of fake reviews by parties with vested interests has become a severe problem for consumers who use online product reviews in their decision making. To counter this problem a number of methods for detecting these fake…

Social and Information Networks · Computer Science 2016-08-03 David Savage , Xiuzhen Zhang , Xinghuo Yu , Pauline Chou , Qingmai Wang

Online reviews are potent sources for industry owners and buyers, however opportunistic people may try to destruct or promote their desired product by publishing fake comments named spam opinion. So far, many models have been developed to…

Social and Information Networks · Computer Science 2020-08-21 Amir Jalaly Bidgolya , Zoleikha Rahmaniana

Due to the huge commercial interests behind online reviews, a tremendousamount of spammers manufacture spam reviews for product reputation manipulation. To further enhance the influence of spam reviews, spammers often collaboratively post…

Information Retrieval · Computer Science 2020-11-17 Ziyang Wang , Wei Wei , Xian-Ling Mao , Guibing Guo , Pan Zhou , Shanshan Feng

Online commerce relies heavily on user generated reviews to provide unbiased information about products that they have not physically seen. The importance of reviews has attracted multiple exploitative online behaviours and requires methods…

Computation and Language · Computer Science 2024-05-14 Priyabrata Karmakar , John Hawkins

Spam reviews are a pervasive problem on online platforms due to its significant impact on reputation. However, research into spam detection in data streams is scarce. Another concern lies in their need for transparency. Consequently, this…

Machine Learning · Computer Science 2024-06-24 Francisco de Arriba-Pérez , Silvia García-Méndez , Fátima Leal , Benedita Malheiro , J. C. Burguillo

In the age of digital finance, detecting fraudulent transactions and money laundering is critical for financial institutions. This paper presents a scalable and efficient solution using Big Data tools and machine learning models. We utilize…

Distributed, Parallel, and Cluster Computing · Computer Science 2025-06-04 Chen Liu , Hengyu Tang , Zhixiao Yang , Ke Zhou , Sangwhan Cha

Online marketplaces often witness opinion spam in the form of reviews. People are often hired to target specific brands for promoting or impeding them by writing highly positive or negative reviews. This often is done collectively in…

Social and Information Networks · Computer Science 2020-04-14 Viresh Gupta , Aayush Aggarwal , Tanmoy Chakraborty

In the contemporary digital landscape, online reviews have become an indispensable tool for promoting products and services across various businesses. Marketers, advertisers, and online businesses have found incentives to create deceptive…

Information Retrieval · Computer Science 2023-07-25 Anusuya Baby Hari Krishnan

Every year, thousands of people receive consumer product related injuries. Research indicates that online customer reviews can be processed to autonomously identify product safety issues. Early identification of safety issues can lead to…

Machine Learning · Computer Science 2018-07-24 Graham Bleaney , Matthew Kuzyk , Julian Man , Hossein Mayanloo , H. R. Tizhoosh

Online reviews have become a vital source of information in purchasing a service (product). Opinion spammers manipulate reviews, affecting the overall perception of the service. A key challenge in detecting opinion spam is obtaining ground…

Machine Learning · Computer Science 2019-05-24 Gray Stanton , Athirai A. Irissappane

Often, there are suspicious Amazon reviews that seem to be excessively positive or have been created through a repeating algorithm. I moved to detect fake reviews on Amazon through semantic analysis in conjunction with meta data such as…

Computers and Society · Computer Science 2020-09-22 Seung Ah Choi
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