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Unlike professional Business-to-Consumer (B2C) e-commerce platforms (e.g., Amazon), Consumer-to-Consumer (C2C) platforms (e.g., Facebook marketplace) are mainly targeting individual sellers who usually lack sufficient experience in…
ProMoAI is a novel tool that leverages Large Language Models (LLMs) to automatically generate process models from textual descriptions, incorporating advanced prompt engineering, error handling, and code generation techniques. Beyond…
While there is significant interest in using generative AI tools as general-purpose models for specific ML applications, discriminative models are much more widely deployed currently. One of the key shortcomings of these discriminative AI…
Providing rich, constructive feedback to students is essential for supporting and enhancing their learning. Recent advancements in Generative Artificial Intelligence (AI), particularly with large language models (LLMs), present new…
Data is a crucial element in large language model (LLM) alignment. Recent studies have explored using LLMs for efficient data collection. However, LLM-generated data often suffers from quality issues, with underrepresented or absent aspects…
Evaluating the quality of automatically generated question items has been a long standing challenge. In this paper, we leverage LLMs to simulate student profiles and generate responses to multiple-choice questions (MCQs). The generative…
This study presents a method for implementing generative AI services by utilizing the Large Language Models (LLM) application architecture. With recent advancements in generative AI technology, LLMs have gained prominence across various…
The recent surge in research focused on generating synthetic data from large language models (LLMs), especially for scenarios with limited data availability, marks a notable shift in Generative Artificial Intelligence (AI). Their ability to…
The ability to accomplish tasks via natural language instructions is one of the most efficient forms of interaction between humans and technology. This efficiency has been translated into practical applications with generative AI tools now…
Large-scale deployment of generative AI tools often depends on costly API calls to a Large Language Model (LLM) to fulfil user queries. To curtail the frequency of these calls, one can employ a smaller language model -- a student -- which…
Generative AI, including large language models (LLMs) have the potential -- and already are being used -- to increase the speed, scale, and types of unsafe conversations online. LLMs lower the barrier for entry for bad actors to create…
As LLM-based applications reach millions of customers, ensuring their scalability and continuous quality improvement is critical for success. However, the current workflows for developing, maintaining, and operating (DevOps) these…
We present a novel framework to advance generative artificial intelligence (AI) applications in the realm of printed art products, specifically addressing large-format products that require high-resolution artworks. The framework consists…
Online reviews have played a pivotal role in consumers' decision-making processes. Existing research has highlighted the significant impact of managerial review responses on customer relationship management and firm performance. However, a…
The goal of product copywriting is to capture the interest of potential buyers by emphasizing the features of products through text descriptions. As e-commerce platforms offer a wide range of services, it's becoming essential to dynamically…
Consumers often heavily rely on online product reviews, analyzing both quantitative ratings and textual descriptions to assess product quality. However, existing research hasn't adequately addressed how to systematically encourage the…
The widespread adoption of large language models (LLMs) and generative AI (GenAI) tools across diverse applications has amplified the importance of addressing societal biases inherent within these technologies. While the NLP community has…
The emergence of agentic AI, powered by Large Language Models (LLMs), marks a paradigm shift from reactive generative systems to proactive, goal-oriented autonomous agents capable of sophisticated planning, memory, and tool use. This…
The rise of Generative AI has led to a surge in AI-generated reviews, often posing a serious threat to the credibility of online platforms. Reviews serve as the primary source of information about products and services. Authentic reviews…
Generative retrieval introduces a groundbreaking paradigm to document retrieval by directly generating the identifier of a pertinent document in response to a specific query. This paradigm has demonstrated considerable benefits and…