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This paper extends and validates a model of value-driven online healthcare information search in online shared contexts. Perceived value is an important factor behind users' decisions concerning search, consumption and reuse of products and…

Computers and Society · Computer Science 2016-06-14 Tahir Hameed , Bobby Swar

Currently, a growing number of health consumers are asking health-related questions online, at any time and from anywhere, which effectively lowers the cost of health care. The most common approach is using online health expert…

Information Retrieval · Computer Science 2016-12-22 Ze Hu , Zhan Zhang , Qing Chen , Haiqin Yang , Decheng Zuo

Our consumption of online information is mediated by filtering, ranking, and recommendation algorithms that introduce unintentional biases as they attempt to deliver relevant and engaging content. It has been suggested that our reliance on…

Social and Information Networks · Computer Science 2020-10-07 Dimitar Nikolov , Mounia Lalmas , Alessandro Flammini , Filippo Menczer

Equitable access to reliable health information is vital for public health, but the quality of online health resources varies by language, raising concerns about inconsistencies in Large Language Models (LLMs) for healthcare. In this study,…

Computation and Language · Computer Science 2025-01-27 Ipek Baris Schlicht , Zhixue Zhao , Burcu Sayin , Lucie Flek , Paolo Rosso

Social media are a rich source of insight for data mining and user-centred research, but the question of consent arises when studying such data without the express knowledge of the creator. Case studies that mine social data from users of…

Human-Computer Interaction · Computer Science 2017-01-27 Chris Norval , Tristan Henderson

Since 2016, the amount of academic research with the keyword "misinformation" has more than doubled [2]. This research often focuses on article headlines shown in artificial testing environments, yet misinformation largely spreads through…

Human-Computer Interaction · Computer Science 2020-12-16 Emily Saltz , Claire Leibowicz , Claire Wardle

Given Myanmars historical and socio-political context, hate speech spread on social media has escalated into offline unrest and violence. This paper presents findings from our remote study on the automatic detection of hate speech online in…

Computers and Society · Computer Science 2023-03-30 Daniel Nkemelu , Harshil Shah , Irfan Essa , Michael L. Best

Internet users highly rely on and trust web search engines, such as Google, to find relevant information online. However, scholars have documented numerous biases and inaccuracies in search outputs. To improve the quality of search results,…

Computers and Society · Computer Science 2023-10-06 Aleksandra Urman , Aniko Hannak , Mykola Makhortykh

Systems for language understanding have become remarkably strong at overcoming linguistic imperfections in tasks involving phrase matching or simple reasoning. Yet, their accuracy drops dramatically as the number of reasoning steps…

Computation and Language · Computer Science 2020-05-04 Daniel Khashabi , Erfan Sadeqi Azer , Tushar Khot , Ashish Sabharwal , Dan Roth

The modern information society, markedly influenced by the advent of the internet and subsequent developments such as WEB 2.0, has seen an explosive increase in information availability, fundamentally altering human interaction with…

Computers and Society · Computer Science 2024-07-23 Fujio Toriumi , Tatsuhiko Yamamoto

Studies suggest that one in three US adults use the Internet to diagnose or learn about a health concern. However, such access to health information online could exacerbate the disparities in health information availability and use. Health…

Information Retrieval · Computer Science 2022-07-19 Krishna Pothugunta , Xiao Liu , Anjana Susarla , Rema Padman

The public interest in accurate scientific communication, underscored by recent public health crises, highlights how content often loses critical pieces of information as it spreads online. However, multi-platform analyses of this…

Computers and Society · Computer Science 2023-03-14 Sohyeon Hwang , Emőke-Ágnes Horvát , Daniel M. Romero

Information in networks is non-uniformly distributed, enabling individuals in certain network positions to get preferential access to information. Social scientists have developed influential theories about the role of network structure in…

Social and Information Networks · Computer Science 2013-03-06 Jeon-Hyung Kang , Kristina Lerman

In the Social Web scenario, large amounts of User-Generated Content (UGC) are diffused through social media often without almost any form of traditional trusted intermediaries. Therefore, the risk of running into misinformation is not…

Computers and Society · Computer Science 2020-01-28 Gabriella Pasi , Marco Viviani

Public service information systems are often fragmented, inconsistently formatted, and outdated. These characteristics create low-resource retrieval environments that hinder timely access to critical services. We investigate retrieval…

Information Retrieval · Computer Science 2026-02-26 Touseef Hasan , Laila Cure , Souvika Sarkar

Wikipedia's perceived high quality and broad language coverage have established it as a fundamental resource in NLP. However, in recent years, such assumptions of high quality have become the subject of scrutiny in low-resource and…

As the ageing population grows, older adults increasingly rely on wearable devices to monitor chronic conditions. However, conventional health data representations (HDRs) often present accessibility challenges, particularly for critical…

Human-Computer Interaction · Computer Science 2025-09-16 Peterson Jean , Emma Murphy , Enda Bates

People increasingly rely on online sources for health information seeking due to their convenience and timeliness, traditionally using search engines like Google as the primary search agent. Recently, the emergence of generative Artificial…

Human-Computer Interaction · Computer Science 2024-03-18 Xin Sun , Rongjun Ma , Xiaochang Zhao , Zhuying Li , Janne Lindqvist , Abdallah El Ali , Jos A. Bosch

Electronic health records (EHR) data have considerable variability in data completeness across sites and patients. Lack of "EHR data-continuity" or "EHR data-discontinuity", defined as "having medical information recorded outside the reach…

Social media has been one of the main information consumption sources for the public, allowing people to seek and spread information more quickly and easily. However, the rise of various social media platforms also enables the proliferation…

Social and Information Networks · Computer Science 2022-11-11 Canyu Chen , Haoran Wang , Matthew Shapiro , Yunyu Xiao , Fei Wang , Kai Shu