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Software engineers are increasingly incorporating AI assistants into their workflows to enhance productivity and alleviate cognitive load. However, experiences with large language models (LLMs) such as ChatGPT vary widely. While some…

Software Engineering · Computer Science 2026-04-15 Jiessie Tie , Bingsheng Yao , Tianshi Li , Hongbo Fang , Syed Ishtiaque Ahmed , Dakuo Wang , Shurui Zhou

Large Language Models (LLMs) have revolutionized Natural Language Processing (NLP) based applications including automated text generation, question answering, chatbots, and others. However, they face a significant challenge: hallucinations,…

Computation and Language · Computer Science 2024-11-22 Ernests Lavrinovics , Russa Biswas , Johannes Bjerva , Katja Hose

Generative AI models garnered a large amount of public attention and speculation with the release of OpenAIs chatbot, ChatGPT. At least two opinion camps exist: one excited about possibilities these models offer for fundamental changes to…

Artificial Intelligence · Computer Science 2024-06-28 Ann Speed

In the rapidly evolving landscape of education, digital technologies have repeatedly disrupted traditional pedagogical methods. This paper explores the latest of these disruptions: the potential integration of large language models (LLMs)…

Computers and Society · Computer Science 2023-12-21 Mahyar Abedi , Ibrahem Alshybani , Muhammad Rubayat Bin Shahadat , Michael S. Murillo

Since large language models (LLMs) achieve significant success in recent years, the hallucination issue remains a challenge, numerous benchmarks are proposed to detect the hallucination. Nevertheless, some of these benchmarks are not…

Computation and Language · Computer Science 2024-10-11 Kedi Chen , Qin Chen , Jie Zhou , Yishen He , Liang He

In recent times, a large number of people have been involved in establishing their own businesses. Unlike humans, chatbots can serve multiple customers at a time, are available 24/7 and reply in less than a fraction of a second. Though…

LLMs have become deeply embedded in knowledge work, raising concerns about growing dependency and the potential undermining of human skills. To investigate the pervasiveness of LLMs in work practices, we conducted a four-day diary study…

Human-Computer Interaction · Computer Science 2026-03-30 Eunseo Oh , Suyoun Lee , Jae Young Choi , Soobin Park , Youn-kyung Lim

The widespread use of Large Language Model (LLM)-based conversational agents (CAs), especially in high-stakes domains, raises many privacy concerns. Building ethical LLM-based CAs that respect user privacy requires an in-depth understanding…

Human-Computer Interaction · Computer Science 2024-04-03 Zhiping Zhang , Michelle Jia , Hao-Ping Lee , Bingsheng Yao , Sauvik Das , Ada Lerner , Dakuo Wang , Tianshi Li

Large Language Models (LLMs) have become foundational to modern AI agent systems, enabling autonomous agents to reason and plan. In most existing systems, inter-agent communication relies primarily on natural language. While this design…

Artificial Intelligence · Computer Science 2025-06-04 Pengcheng Zhou , Yinglun Feng , Halimulati Julaiti , Zhongliang Yang

Large language models (LLMs) have shown promise for generative and knowledge-intensive tasks including question-answering (QA) tasks. However, the practical deployment still faces challenges, notably the issue of "hallucination", where…

Computation and Language · Computer Science 2023-10-11 Ziwei Ji , Tiezheng Yu , Yan Xu , Nayeon Lee , Etsuko Ishii , Pascale Fung

Large language models (LLMs) with chat-based capabilities, such as ChatGPT, are widely used in various workflows. However, due to a limited understanding of these large-scale models, users struggle to use this technology and experience…

Human-Computer Interaction · Computer Science 2024-06-21 Yoonsu Kim , Jueon Lee , Seoyoung Kim , Jaehyuk Park , Juho Kim

ChatGPT has become a global sensation. As ChatGPT and other Large Language Models (LLMs) emerge, concerns of misusing them in various ways increase, such as disseminating fake news, plagiarism, manipulating public opinion, cheating, and…

Machine Learning · Computer Science 2023-04-06 Alessandro Pegoraro , Kavita Kumari , Hossein Fereidooni , Ahmad-Reza Sadeghi

ChatGPT is not only fun to chat with, but it also searches information, answers questions, and gives advice. With consistent moral advice, it might improve the moral judgment and decisions of users, who often hold contradictory moral…

Computers and Society · Computer Science 2023-01-19 Sebastian Krügel , Andreas Ostermaier , Matthias Uhl

Anthropomorphisation -- the phenomenon whereby non-human entities are ascribed human-like qualities -- has become increasingly salient with the rise of large language model (LLM)-based conversational agents (CAs). Unlike earlier chatbots,…

Artificial Intelligence · Computer Science 2026-01-16 Andrea Ferrario , Rasita Vinay , Matteo Casserini , Alessandro Facchini

Large language models (LLMs) like ChatGPT demonstrate the remarkable progress of artificial intelligence. However, their tendency to hallucinate -- generate plausible but false information -- poses a significant challenge. This issue is…

Computation and Language · Computer Science 2024-06-13 Philip Feldman , James R. Foulds , Shimei Pan

Ensuring the resilience of Large Language Models (LLMs) against malicious exploitation is paramount, with recent focus on mitigating offensive responses. Yet, the understanding of cant or dark jargon remains unexplored. This paper…

Computation and Language · Computer Science 2024-05-03 Xu Ji , Jianyi Zhang , Ziyin Zhou , Zhangchi Zhao , Qianqian Qiao , Kaiying Han , Md Imran Hossen , Xiali Hei

Large Language Models (LLMs) have revo lutionized natural language processing Natural Language Processing (NLP), with Chat Generative Pre-trained Transformer (ChatGPT) standing out as a notable exampledue to its advanced capabilities and…

Computation and Language · Computer Science 2025-03-25 Azim Akhtarshenas , Afshin Dini , Navid Ayoobi

Large Language Models (LLMs) are able to provide assistance on a wide range of information-seeking tasks. However, model outputs may be misleading, whether unintentionally or in cases of intentional deception. We investigate the ability of…

Computation and Language · Computer Science 2024-07-17 Betty Li Hou , Kejian Shi , Jason Phang , James Aung , Steven Adler , Rosie Campbell

Despite the superb performance in many tasks, large language models (LLMs) bear the risk of generating hallucination or even wrong answers when confronted with tasks that demand the accuracy of knowledge. The issue becomes even more…

Information Retrieval · Computer Science 2024-12-16 Lihui Liu , Zihao Wang , Ruizhong Qiu , Yikun Ban , Eunice Chan , Yangqiu Song , Jingrui He , Hanghang Tong

The emergence of large language models (LLMs) further improves the capabilities of open-domain dialogue systems and can generate fluent, coherent, and diverse responses. However, LLMs still lack a crucial ability: communication skills. This…

Computation and Language · Computer Science 2024-03-18 Junkai Zhou , Liang Pang , Huawei Shen , Xueqi Cheng