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This paper explores the efficacy of online versus offline evaluation methods in assessing conversational chatbots, specifically comparing first-party direct interactions with third-party observational assessments. By extending a…

Human-Computer Interaction · Computer Science 2024-09-13 Ekaterina Svikhnushina , Pearl Pu

The widespread integration of Large Language Models (LLMs) across various sectors has highlighted the need for empirical research to understand their biases, thought patterns, and societal implications to ensure ethical and effective use.…

Computation and Language · Computer Science 2025-05-20 Manari Hirose , Masato Uchida

Large Language Models (LLMs) have showcased remarkable capabilities in various Natural Language Processing tasks. For automatic open-domain dialogue evaluation in particular, LLMs have been seamlessly integrated into evaluation frameworks,…

Computation and Language · Computer Science 2024-07-08 John Mendonça , Alon Lavie , Isabel Trancoso

Automated sentiment analysis using Large Language Model (LLM)-based models like ChatGPT, Gemini or LLaMA2 is becoming widespread, both in academic research and in industrial applications. However, assessment and validation of their…

Computation and Language · Computer Science 2024-02-06 Alessio Buscemi , Daniele Proverbio

With the rapid adoption of LLM-based chatbots, there is a pressing need to evaluate what humans and LLMs can achieve together. However, standard benchmarks, such as MMLU, measure LLM capabilities in isolation (i.e., "AI-alone"). Here, we…

Computation and Language · Computer Science 2025-08-13 Serina Chang , Ashton Anderson , Jake M. Hofman

People increasingly hold sustained, open-ended conversations with large language models (LLMs). Public reports and early studies suggest that, in such settings, models can reinforce delusional or conspiratorial ideation or even amplify…

Human-Computer Interaction · Computer Science 2026-04-09 Peter Kirgis , Ben Hawriluk , Sherrie Feng , Aslan Bilimer , Sam Paech , Zeynep Tufekci

This study investigates the capacity of Large Language Models (LLMs) to infer the Big Five personality traits from free-form user interactions. The results demonstrate that a chatbot powered by GPT-4 can infer personality with moderate…

Human-Computer Interaction · Computer Science 2024-05-24 Heinrich Peters , Moran Cerf , Sandra C. Matz

With the rise of Large Language Models (LLMs) and their ubiquitous deployment in diverse domains, measuring language model behavior on realistic data is imperative. For example, a company deploying a client-facing chatbot must ensure that…

Computation and Language · Computer Science 2023-06-30 Neel Jain , Khalid Saifullah , Yuxin Wen , John Kirchenbauer , Manli Shu , Aniruddha Saha , Micah Goldblum , Jonas Geiping , Tom Goldstein

The use of Large Language Models (LLMs) is proliferating, yet their performance is observed to vary based on prompting styles and tones. In this study, we investigate both whether and how tonal variations in prompts lead to disparate LLM…

Artificial Intelligence · Computer Science 2026-05-29 Om Dobariya , Akhil Kumar

A chatbot's personality design is key to interaction quality. As chatbots evolved from rule-based systems to those powered by large language models (LLMs), evaluating the effectiveness of their personality design has become increasingly…

Human-Computer Interaction · Computer Science 2025-08-11 Huiqi Zou , Pengda Wang , Zihan Yan , Tianjun Sun , Ziang Xiao

Large language models (LLMs), like ChatGPT, are capable of computing affectionately nuanced text that therefore can shape online interactions, including dating. This study explores how individuals experience closeness and romantic interest…

Human-Computer Interaction · Computer Science 2025-04-22 Jessica Szczuka , Lisa Mühl , Paula Ebner , Simon Dubé

The development and popularization of large language models (LLMs) have raised concerns that they will be used to create tailor-made, convincing arguments to push false or misleading narratives online. Early work has found that language…

Computers and Society · Computer Science 2025-05-21 Francesco Salvi , Manoel Horta Ribeiro , Riccardo Gallotti , Robert West

Large Language Models (LLMs) are increasingly being used in learning environments to support teaching-be it as learning companions or as tutors. With our contribution, we aim to discuss the implications of the anthropomorphization of LLMs…

Computation and Language · Computer Science 2024-08-09 Kristina Schaaff , Marc-André Heidelmann

The purpose of this study is to assess how large language models (LLMs) can be used for fact-checking and contribute to the broader debate on the use of automated means for veracity identification. To achieve this purpose, we use AI…

Computation and Language · Computer Science 2025-03-12 Elizaveta Kuznetsova , Ilaria Vitulano , Mykola Makhortykh , Martha Stolze , Tomas Nagy , Victoria Vziatysheva

Generative large language models (LLMs) have become central to everyday life, producing human-like text across diverse domains. A growing body of research investigates whether these models also exhibit personality- and demographic-like…

Computation and Language · Computer Science 2025-10-14 Dana Sotto Porat , Ella Rabinovich

Understanding the limits of language is a prerequisite for Large Language Models (LLMs) to act as theories of natural language. LLM performance in some language tasks presents both quantitative and qualitative differences from that of…

Computation and Language · Computer Science 2025-06-30 Vittoria Dentella , Fritz Guenther , Evelina Leivada

Autonomous driving models should ideally be evaluated by deploying them on a fleet of physical vehicles in the real world. Unfortunately, this approach is not practical for the vast majority of researchers. An attractive alternative is to…

Computer Vision and Pattern Recognition · Computer Science 2018-09-14 Felipe Codevilla , Antonio M. López , Vladlen Koltun , Alexey Dosovitskiy

The increasing use of Large Language Models (LLMs) in a large variety of domains has sparked worries about how easily they can perpetuate stereotypes and contribute to the generation of biased content. With a focus on gender and…

Computation and Language · Computer Science 2025-07-28 Gioele Giachino , Marco Rondina , Antonio Vetrò , Riccardo Coppola , Juan Carlos De Martin

While Large Language Models (LLMs) are increasingly envisioned as intelligent assistants for personalized learning, systematic head-to-head evaluations in authentic learning scenarios remain scarce. This study presents an empirical…

Artificial Intelligence · Computer Science 2025-10-23 Bo Yuan , Jiazi Hu

Large Language Models (LLMs) are increasingly deployed in real-world applications where users engage in extended, mixed-topic conversations that depend on prior context. Yet, their reliability under realistic multi-turn interactions remains…

Computation and Language · Computer Science 2026-03-03 Jiyoon Myung
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