Related papers: BloomIntent: Automating Search Evaluation with LLM…
Understanding human intent is a high-level cognitive challenge for Large Language Models (LLMs), requiring sophisticated reasoning over noisy, conflicting, and non-linear discourse. While LLMs excel at following individual instructions,…
Streaming services have reshaped how we discover and engage with digital entertainment. Despite these advancements, effectively understanding the wide spectrum of user search queries continues to pose a significant challenge. An accurate…
Large Language Models (LLMs) have emerged as transformative tools for natural language understanding and user intent resolution, enabling tasks such as translation, summarization, and, increasingly, the orchestration of complex workflows.…
User intent classification is an important task in information retrieval. Previously, user intents were classified manually and automatically; the latter helped to avoid hand labelling of large datasets. Recent studies explored whether LLMs…
Recommender systems take inputs from user history, use an internal ranking algorithm to generate results and possibly optimize this ranking based on feedback. However, often the recommender system is unaware of the actual intent of the user…
We address the problem of constructing a knowledge base of entity-oriented search intents. Search intents are defined on the level of entity types, each comprising of a high-level intent category (property, website, service, or other),…
To handle ambiguous and open-ended requests, Large Language Models (LLMs) are increasingly trained to interact with users to surface intents they have not yet expressed (e.g., ask clarification questions). However, users are often ambiguous…
Understanding and modeling buyer intent is a foundational challenge in optimizing search query reformulation within the dynamic landscape of e-commerce search systems. This work introduces a robust data pipeline designed to mine and analyze…
Simulating user search behavior is a critical task in information retrieval, which can be employed for user behavior modeling, data augmentation, and system evaluation. Recent advancements in large language models (LLMs) have opened up new…
Text matching systems have become a fundamental service in most searching platforms. For instance, they are responsible for matching user queries to relevant candidate items, or rewriting the user-input query to a pre-selected…
The increasing proliferation of IoT devices and AI applications has created a demand for scalable and efficient computing solutions, particularly for applications requiring real-time processing. The compute continuum integrates edge and…
Automated management requires decomposing high-level user requests, such as intents, to an abstraction that the system can understand and execute. This is challenging because even a simple intent requires performing a number of ordered…
With this work, we describe the concept of intent-based query rewriting and present a first viable solution. The aim is to allow rewrites to alter the structure and syntactic outcome of an original query while keeping the obtainable…
In e-commerce, a user tends to search for the desired product by issuing a query to the search engine and examining the retrieved results. If the search engine was successful in correctly understanding the user's query, it will return…
Recent work has highlighted the potential of modelling interactive behaviour analogously to natural language. We propose interactive behaviour summarisation as a novel computational task and demonstrate its usefulness for automatically…
Exploring data is crucial in data analysis, as it helps users understand and interpret the data more effectively. However, performing effective data exploration requires in-depth knowledge of the dataset and expertise in data analysis…
This study proposes a method to diversify queries in existing test collections to reflect some of the diversity of search engine users, aligning with an earlier vision of an 'ideal' test collection. A Large Language Model (LLM) is used to…
Conversational systems are of primary interest in the AI community. Chatbots are increasingly being deployed to provide round-the-clock support and to increase customer engagement. Many of the commercial bot building frameworks follow a…
Customers reach out to online live chat agents with various intents, such as asking about product details or requesting a return. In this paper, we propose the problem of predicting user intent from browsing history and address it through a…
In today's digitally driven world, dialogue systems play a pivotal role in enhancing user interactions, from customer service to virtual assistants. In these dialogues, it is important to identify user's goals automatically to resolve their…