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Social Network sites are fertile ground for several polluting phenomena affecting online and offline spaces. Among these phenomena are included echo chambers, closed systems in which the opinions expressed by the people inside are…
Argumentation mining from social media content has attracted increasing attention. The task is both challenging and rewarding. The informal nature of user-generated content makes the task dauntingly difficult. On the other hand, the…
Twitter is a common site of offensive language. Prior literature has shown that the emotional content of tweets can heavily impact their diffusion when discussing political topics. We extend prior work to look at offensive tweets that link…
In recent years, social media has increasingly become an important platform for political campaigns, especially elections. It remains elusive how exactly public discourse is driven by the intricate interplay between individual…
Social media is filled with toxic content. The aim of this paper is to build a model that can detect insincere questions. We use the 'Quora Insincere Questions Classification' dataset for our analysis. The dataset is composed of sincere and…
Not all topics are equally "flammable" in terms of toxicity: a calm discussion of turtles or fishing less often fuels inappropriate toxic dialogues than a discussion of politics or sexual minorities. We define a set of sensitive topics that…
The Internet and online forums such as Reddit have become an increasingly popular medium for citizens to engage in political conversations. However, the online disinhibition effect resulting from the ability to use pseudonymous identities…
Hate speech and misinformation, spread over social networking services (SNS) such as Facebook and Twitter, have inflamed ethnic and political violence in countries across the globe. We argue that there is limited research on this problem…
Researchers and developers increasingly rely on toxicity scoring to moderate generative language model outputs, in settings such as customer service, information retrieval, and content generation. However, toxicity scoring may render…
Social media is nearly ubiquitous in modern life, raising concerns about its societal impacts -- from mental health and polarization to violence and democratic disruption. Yet research on its causal effects is still inconclusive: Various…
Well curated, large-scale corpora of social media posts containing broad public opinion offer an alternative data source to complement traditional surveys. While surveys are effective at collecting representative samples and are capable of…
Socio-linguistic indicators of affectively-relevant phenomena, such as emotion or sentiment, are often extracted from text to better understand features of human-computer interactions, including on social media. However, an indicator that…
Toxic and uncivil politics is widely seen as a growing threat to democratic values and governance, yet our understanding of the drivers and evolution of political incivility remains limited. Leveraging a novel dataset of nearly 18 million…
Conversational moderation of online communities is crucial to maintaining civility for a constructive environment, but it is challenging to scale and harmful to moderators. The inclusion of sophisticated natural language generation modules…
Engaging learners in dialogue around controversial issues is essential for examining diverse values and perspectives in pluralistic societies. While prior research has identified productive discussion moves mainly in STEM-oriented contexts,…
Toxicity is endemic to online social networks including Twitter. It follows a Pareto like distribution where most of the toxicity is generated by a very small number of profiles and as such, analyzing and characterizing these toxic profiles…
Polarization, declining trust, and wavering support for democratic norms are pressing threats to U.S. democracy. Exposure to verified and quality news may lower individual susceptibility to these threats and make citizens more resilient to…
Identifying and communicating relationships between causes and effects is important for understanding our world, but is affected by language structure, cognitive and emotional biases, and the properties of the communication medium. Despite…
Flood of information is produced in a daily basis through the global Internet usage arising from the on-line interactive communications among users. While this situation contributes significantly to the quality of human life, unfortunately…
Human interactions create social networks forming the backbone of societies. Individuals adjust their opinions by exchanging information through social interactions. Two recurrent questions are whether social structures promote opinion…