English
Related papers

Related papers: ERFC: Happy Customers with Emotion Recognition and…

200 papers

Emotion is intrinsic to humans and consequently emotion understanding is a key part of human-like artificial intelligence (AI). Emotion recognition in conversation (ERC) is becoming increasingly popular as a new research frontier in natural…

Computation and Language · Computer Science 2019-05-09 Soujanya Poria , Navonil Majumder , Rada Mihalcea , Eduard Hovy

Emotion Prediction in Conversation (EPC) aims to forecast the emotions of forthcoming utterances by utilizing preceding dialogues. Previous EPC approaches relied on simple context modeling for emotion extraction, overlooking fine-grained…

Multimedia · Computer Science 2024-08-09 Haoxiang Shi , Ziqi Liang , Jun Yu

Emotion Recognition in Conversation (ERC) is a more challenging task than conventional text emotion recognition. It can be regarded as a personalized and interactive emotion recognition task, which is supposed to consider not only the…

Computation and Language · Computer Science 2021-01-01 Jiangnan Li , Zheng Lin , Peng Fu , Qingyi Si , Weiping Wang

Emotion Recognition in Conversations (ERC) has been gaining increasing importance as conversational agents become more and more common. Recognizing emotions is key for effective communication, being a crucial component in the development of…

Computation and Language · Computer Science 2023-06-06 Patrícia Pereira , Helena Moniz , Isabel Dias , Joao Paulo Carvalho

Automatic emotion recognition in conversation (ERC) is crucial for emotion-aware conversational artificial intelligence. This paper proposes a distribution-based framework that formulates ERC as a sequence-to-sequence problem for emotion…

Computation and Language · Computer Science 2024-04-02 Wen Wu , Chao Zhang , Philip C. Woodland

Emotion Recognition in Conversations (ERC) is a key step towards successful human-machine interaction. While the field has seen tremendous advancement in the last few years, new applications and implementation scenarios present novel…

Computation and Language · Computer Science 2024-10-22 Patrícia Pereira , Helena Moniz , Joao Paulo Carvalho

Perception and expression of emotion are key factors to the success of dialogue systems or conversational agents. However, this problem has not been studied in large-scale conversation generation so far. In this paper, we propose Emotional…

Computation and Language · Computer Science 2018-06-04 Hao Zhou , Minlie Huang , Tianyang Zhang , Xiaoyan Zhu , Bing Liu

Emotion Recognition in Conversations (ERC) is an important and active research area. Recent work has shown the benefits of using multiple modalities (e.g., text, audio, and video) for the ERC task. In a conversation, participants tend to…

Computation and Language · Computer Science 2022-11-08 Harsh Agarwal , Keshav Bansal , Abhinav Joshi , Ashutosh Modi

The purpose of emotion recognition in conversation (ERC) is to identify the emotion category of an utterance based on contextual information. Previous ERC methods relied on simple connections for cross-modal fusion and ignored the…

Computation and Language · Computer Science 2024-05-29 Haoxiang Shi , Xulong Zhang , Ning Cheng , Yong Zhang , Jun Yu , Jing Xiao , Jianzong Wang

Emotion recognition in conversation (ERC) aims to analyze the speaker's state and identify their emotion in the conversation. Recent works in ERC focus on context modeling but ignore the representation of contextual emotional tendency. In…

Computation and Language · Computer Science 2022-03-28 Zaijing Li , Fengxiao Tang , Ming Zhao , Yusen Zhu

Emotion recognition in conversations is essential for ensuring advanced human-machine interactions. However, creating robust and accurate emotion recognition systems in real life is challenging, mainly due to the scarcity of emotion…

Computation and Language · Computer Science 2023-08-30 Théo Deschamps-Berger , Lori Lamel , Laurence Devillers

Speech Emotion recognition (SER) in call center conversations has emerged as a valuable tool for assessing the quality of interactions between clients and agents. In contrast to controlled laboratory environments, real-life conversations…

Audio and Speech Processing · Electrical Eng. & Systems 2023-10-05 Yajing Feng , Laurence Devillers

Emotion Recognition in Conversation (ERC) involves detecting the underlying emotion behind each utterance within a conversation. Effectively generating representations for utterances remains a significant challenge in this task. Recent…

Computation and Language · Computer Science 2024-04-01 Fangxu Yu , Junjie Guo , Zhen Wu , Xinyu Dai

The emotion recognition in conversation (ERC) task aims to predict the emotion label of an utterance in a conversation. Since the dependencies between speakers are complex and dynamic, which consist of intra- and inter-speaker dependencies,…

Computation and Language · Computer Science 2022-06-08 Yinan Bao , Qianwen Ma , Lingwei Wei , Wei Zhou , Songlin Hu

With the extensive accumulation of conversational data on the Internet, emotion recognition in conversations (ERC) has received increasing attention. Previous efforts of this task mainly focus on leveraging contextual and speaker-specific…

Computation and Language · Computer Science 2023-06-28 Yinyi Wei , Shuaipeng Liu , Hailei Yan , Wei Ye , Tong Mo , Guanglu Wan

Emotion Recognition in Conversations (ERC) is a critical aspect of affective computing, and it has many practical applications in healthcare, education, chatbots, and social media platforms. Earlier approaches for ERC analysis involved…

Computation and Language · Computer Science 2023-12-08 Gokul S Krishnan , Sarala Padi , Craig S. Greenberg , Balaraman Ravindran , Dinesh Manoch , Ram D. Sriram

Emotion recognition in conversation (ERC), the task of discerning human emotions for each utterance within a conversation, has garnered significant attention in human-computer interaction systems. Previous ERC studies focus on…

Computation and Language · Computer Science 2025-03-04 Yumeng Fu , Junjie Wu , Zhongjie Wang , Meishan Zhang , Lili Shan , Yulin Wu , Bingquan Li

Conversational recommender systems (CRSs) are able to elicit user preferences through multi-turn dialogues. They typically incorporate external knowledge and pre-trained language models to capture the dialogue context. Most CRS approaches,…

Information Retrieval · Computer Science 2024-09-18 Xiaoyu Zhang , Ruobing Xie , Yougang Lyu , Xin Xin , Pengjie Ren , Mingfei Liang , Bo Zhang , Zhanhui Kang , Maarten de Rijke , Zhaochun Ren

This paper focuses on finding suitable features to robustly recognize emotions and evaluate customer satisfaction from speech in real acoustic scenarios. The classification of emotions is based on standard and well-known corpora and the…

Sound · Computer Science 2021-08-30 Luis Felipe Parra-Gallego , Juan Rafael Orozco-Arroyave

Emotion recognition in conversation (ERC) has attracted much attention in recent years for its necessity in widespread applications. Existing ERC methods mostly model the self and inter-speaker context separately, posing a major issue for…

Computation and Language · Computer Science 2021-12-24 Chen Liang , Chong Yang , Jing Xu , Juyang Huang , Yongliang Wang , Yang Dong
‹ Prev 1 2 3 10 Next ›