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As the use of Large Language Models (LLMs) by students, lecturers and researchers becomes more prevalent, universities - like other organizations - are pressed to develop coherent AI strategies. LLMs as-a-Service (LLMaaS) offer accessible…

Computers and Society · Computer Science 2025-05-16 Leon Hannig , Annika Bush , Meltem Aksoy , Steffen Becker , Greta Ontrup

The use of large language model (LLM)-based AI chatbots among college students has increased rapidly, yet little is known about how individual psychological attributes shape students' interaction patterns with these technologies. This…

Computers and Society · Computer Science 2026-01-09 Ziqi Lin , Taiyu Hou

In response to the increasing mental health challenges faced by college students, we sought to understand their perspectives on how AI applications, particularly Large Language Models (LLMs), can be leveraged to enhance their mental…

Human-Computer Interaction · Computer Science 2024-09-27 Owen Xingjian Zhang , Shuyao Zhou , Jiayi Geng , Yuhan Liu , Sunny Xun Liu

As large language models (LLMs) advance and become widespread, students increasingly turn to systems like ChatGPT for assistance with writing tasks. Educators are concerned with students' usage of ChatGPT beyond cheating; using ChatGPT may…

Human-Computer Interaction · Computer Science 2026-04-23 Andrew Jelson , Daniel Manesh , Alice Jang , Daniel Dunlap , Young-Ho Kim , Sang Won Lee

As ChatGPT and other Large Language Model (LLM)-based AI chatbots become increasingly integrated into individuals' daily lives, important research questions arise. What concerns and risks do these systems pose for individual users? What…

Computers and Society · Computer Science 2025-08-15 Chengen Wang , Murat Kantarcioglu

As Large-Scale Language Models (LLMs) continue to evolve, they demonstrate significant enhancements in performance and an expansion of functionalities, impacting various domains, including education. In this study, we conducted interviews…

Human-Computer Interaction · Computer Science 2024-07-18 He Zhang , Jingyi Xie , Chuhao Wu , Jie Cai , ChanMin Kim , John M. Carroll

The widespread availability of large language models (LLMs), such as ChatGPT, has significantly impacted education, raising both opportunities and challenges. Students can frequently interact with LLM-powered, interactive learning tools,…

Artificial Intelligence · Computer Science 2026-03-06 Hunter McNichols , Fareya Ikram , Andrew Lan

This mixed-methods inquiry examined four domains that shape university students' trust in ChatGPT: user attributes, seven delineated trust dimensions, task context, and perceived societal impact. Data were collected through a survey of 115…

Human-Computer Interaction · Computer Science 2025-07-08 Kadija Bouyzourn , Alexandra Birch

Large language models (LLMs) such as ChatGPT and Google Bard have garnered significant attention in the academic community. Previous research has evaluated these LLMs for various applications such as generating programming exercises and…

Human-Computer Interaction · Computer Science 2024-01-08 Ishika Joshi , Ritvik Budhiraja , Harshal D Akolekar , Jagat Sesh Challa , Dhruv Kumar

In the present study, we provided students an unfiltered access to a state-of-the-art large language model (LLM) chatbot. The chatbot was intentionally designed to mimic proprietary commercial chatbots such as ChatGPT where the chatbot has…

Computers and Society · Computer Science 2024-06-10 Arto Hellas , Juho Leinonen , Leo Leppänen

With the increasing integration of Artificial Intelligence (AI) in academic problem solving, university students frequently alternate between traditional search engines like Google and large language models (LLMs) for information retrieval.…

Human-Computer Interaction · Computer Science 2025-10-21 Md. Faiyaz Abdullah Sayeedi , Md. Sadman Haque , Zobaer Ibn Razzaque , Robiul Awoul Robin , Sabila Nawshin

Effective communication within universities is crucial for addressing the diverse information needs of students, alumni, and external stakeholders. However, existing chatbot systems often fail to deliver accurate, context-specific…

Computation and Language · Computer Science 2024-10-23 Sahil Kumar , Deepa Paikar , Kiran Sai Vutukuri , Haider Ali , Shashidhar Reddy Ainala , Aditya Murli Krishnan , Youshan Zhang

Large Language Models (LLMs) are becoming increasingly competent across various domains, educators are showing a growing interest in integrating these LLMs into the learning process. Especially in software engineering, LLMs have…

Software Engineering · Computer Science 2025-02-04 Agrawal Naman , Ridwan Shariffdeen , Guanlin Wang , Sanka Rasnayaka , Ganesh Neelakanta Iyer

LLMs such as ChatGPT have been widely adopted by students in higher education as tools for learning programming and related concepts. However, it remains unclear how effective students are and what strategies students use while learning…

Human-Computer Interaction · Computer Science 2025-03-25 Aayush Kumar , Daniel Prol , Amin Alipour , Sruti Srinivasa Ragavan

The ubiquity of technologies like ChatGPT has raised concerns about their impact on student writing, particularly regarding reduced learner agency and superficial engagement with content. While standalone chat-based LLMs often produce…

Human-Computer Interaction · Computer Science 2025-06-26 Momin N. Siddiqui , Roy Pea , Hari Subramonyam

Personalized support is essential to fulfill individuals' emotional needs and sustain their mental well-being. Large language models (LLMs), with great customization flexibility, hold promises to enable individuals to create their own…

Human-Computer Interaction · Computer Science 2025-05-01 Xi Zheng , Zhuoyang Li , Xinning Gui , Yuhan Luo

Providing sufficient support for students requires substantial resources, especially considering the growing enrollment numbers. Students need help in a variety of tasks, ranging from information-seeking to requiring support with course…

Computers and Society · Computer Science 2024-10-18 Leonardo Pasquarelli , Charles Koutcheme , Arto Hellas

LLM-based Conversational AIs (CAIs), also known as GenAI chatbots, like ChatGPT, are increasingly used across various domains, but they pose privacy risks, as users may disclose personal information during their conversations with CAIs.…

Computers and Society · Computer Science 2026-03-27 Xiao Zhan , Juan Carlos Carrillo , William Seymour , Jose Such

As AI chatbots become integrated in education, students are turning to these systems for guidance, feedback, and information. However, the anthropomorphic characteristics of these chatbots create ambiguity over whether students develop…

Computers and Society · Computer Science 2025-12-24 Griffin Pitts , Sanaz Motamedi

Large language models (LLMs) and dialogue agents represent a significant shift in artificial intelligence (AI) research, particularly with the recent release of the GPT family of models. ChatGPT's generative capabilities and versatility…

Computers and Society · Computer Science 2024-10-28 Skyler Wang , Ned Cooper , Margaret Eby
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