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The evolution of Explainable Artificial Intelligence (XAI) has emphasised the significance of meeting diverse user needs. The approaches to identifying and addressing these needs must also advance, recognising that explanation experiences…

Human-Computer Interaction · Computer Science 2024-05-20 Anjana Wijekoon , David Corsar , Nirmalie Wiratunga , Kyle Martin , Pedram Salimi

Online comments significantly influence users' judgments, yet their presentation, often determined by platform algorithms, can introduce biases, such as anchoring effects, which distort reasoning. While existing research emphasizes…

Human-Computer Interaction · Computer Science 2026-01-28 Yang Ouyang , Shenghan Gao , Ruichuan Wang , Hailiang Zhu , Yuheng Shao , Xiaoyu Gu , Quan Li

Large language models (LLMs) are increasingly used for diagnostic tasks in medicine. In clinical practice, the correct diagnosis can rarely be immediately inferred from the initial patient presentation alone. Rather, reaching a diagnosis…

Artificial Intelligence · Computer Science 2026-02-20 Hui Min Wong , Philip Heesen , Pascal Janetzky , Martin Bendszus , Stefan Feuerriegel

We are witnessing the emergence of an AI economy and society where AI technologies are increasingly impacting health care, business, transportation and many aspects of everyday life. Many successes have been reported where AI systems even…

Machine Learning · Computer Science 2022-12-27 D. Petkovic

The rapid adoption of generative artificial intelligence (AI) in educational assessment has created new opportunities for scalable item creation, personalized feedback, and efficient formative evaluation. However, despite advances in…

Computers and Society · Computer Science 2026-04-14 Antoun Yaacoub , Zainab Assaghir , Anuradha Kar

In the early stages of scientific research, researchers rely on core scholarly judgments to identify relevant literature, assess credible evidence, and determine which directions merit pursuit. As AI tools become increasingly integrated…

Computers and Society · Computer Science 2026-04-28 Sanjana Gautam , Houjiang Liu , Yujin Choi , Matthew Lease

Artificial intelligence systems are being increasingly deployed due to their potential to increase the efficiency, scale, consistency, fairness, and accuracy of decisions. However, as many of these systems are opaque in their operation,…

Over the last two years, The Alan Turing Institute and the Information Commissioner's Office (ICO) have been working together to discover ways to tackle the difficult issues surrounding explainable AI. The ultimate product of this joint…

Computers and Society · Computer Science 2021-04-09 David Leslie , Morgan Briggs

We present a novel framework that bridges the gap between the interpretability of decision trees and the advanced reasoning capabilities of large language models (LLMs) to predict startup success. Our approach leverages chain-of-thought…

Artificial Intelligence · Computer Science 2025-04-17 Jack Preuveneers , Joseph Ternasky , Fuat Alican , Yigit Ihlamur

The growing complexity of AI systems has intensified the need for transparency through Explainable AI (XAI). Counterfactual explanations (CFs) offer actionable "what-if" scenarios on three levels: Local CFs providing instance-specific…

Machine Learning · Computer Science 2026-05-12 Oleksii Furman , Patryk Wielopolski , Łukasz Lenkiewicz , Jerzy Stefanowski , Maciej Zięba

Despite the practical success of Artificial Intelligence (AI), current neural AI algorithms face two significant issues. First, the decisions made by neural architectures are often prone to bias and brittleness. Second, when a chain of…

Artificial Intelligence · Computer Science 2024-10-21 Sushmita Paul , Jinqiang Yu , Jip J. Dekker , Alexey Ignatiev , Peter J. Stuckey

Machine learning (ML) systems across many application areas are increasingly demonstrating performance that is beyond that of humans. In response to the proliferation of such models, the field of Explainable AI (XAI) has sought to develop…

Human-Computer Interaction · Computer Science 2020-02-12 Devleena Das , Sonia Chernova

Explainable Artificial Intelligence (XAI) has recently gained a swell of interest, as many Artificial Intelligence (AI) practitioners and developers are compelled to rationalize how such AI-based systems work. Decades back, most XAI systems…

Artificial Intelligence · Computer Science 2024-03-05 Muhammad Suffian , Muhammad Yaseen Khan , Alessandro Bogliolo

Artificial Intelligence (AI) systems are increasingly deployed in legal contexts, where their opacity raises significant challenges for fairness, accountability, and trust. The so-called ``black box problem'' undermines the legitimacy of…

Artificial Intelligence · Computer Science 2025-10-14 Andrada Iulia Prajescu , Roberto Confalonieri

XAI with natural language processing aims to produce human-readable explanations as evidence for AI decision-making, which addresses explainability and transparency. However, from an HCI perspective, the current approaches only focus on…

Computation and Language · Computer Science 2022-09-05 Jialin Yu , Alexandra I. Cristea , Anoushka Harit , Zhongtian Sun , Olanrewaju Tahir Aduragba , Lei Shi , Noura Al Moubayed

Counterfactual explanations have emerged as a prominent method in Explainable Artificial Intelligence (XAI), providing intuitive and actionable insights into Machine Learning model decisions. In contrast to other traditional feature…

Artificial Intelligence algorithms have now become pervasive in multiple high-stakes domains. However, their internal logic can be obscure to humans. Explainable Artificial Intelligence aims to design tools and techniques to illustrate the…

Human-Computer Interaction · Computer Science 2024-04-29 Eleonora Cappuccio , Daniele Fadda , Rosa Lanzilotti , Salvatore Rinzivillo

With the availability of large databases and recent improvements in deep learning methodology, the performance of AI systems is reaching or even exceeding the human level on an increasing number of complex tasks. Impressive examples of this…

Artificial Intelligence · Computer Science 2017-08-29 Wojciech Samek , Thomas Wiegand , Klaus-Robert Müller

Facial expression recognition (FER) has emerged as a promising approach to the development of emotion-aware intelligent agents and systems. However, key challenges remain in utilizing FER in real-world contexts, including ensuring user…

Human-Computer Interaction · Computer Science 2025-07-31 Sanjeev Nahulanthran , Leimin Tian , Dana Kulić , Mor Vered

Large language models (LLMs) have shown remarkable progress in understanding and generating natural language across various applications. However, they often struggle with resolving ambiguities in real-world, enterprise-level interactions,…

Computation and Language · Computer Science 2025-03-28 John Murzaku , Zifan Liu , Vaishnavi Muppala , Md Mehrab Tanjim , Xiang Chen , Yunyao Li