Related papers: Redefining CX with Agentic AI: Minerva CQ Case Stu…
We envision a new era of AI, termed agentic organization, where agents solve complex problems by working collaboratively and concurrently, enabling outcomes beyond individual intelligence. To realize this vision, we introduce asynchronous…
Agentic AI systems are increasingly being integrated into scientific workflows, yet their behavior under realistic conditions remains insufficiently understood. We evaluate CMBAgent across two workflow paradigms and eighteen astrophysical…
While large language model (LLM) multi-agent systems achieve superior reasoning performance through iterative debate, practical deployment is limited by their high computational cost and error propagation. This paper proposes AgentArk, a…
Any organization needs to improve their products, services, and processes. In this context, engaging with customers and understanding their journey is essential. Organizations have leveraged various techniques and technologies to support…
Designing high-performance system heuristics is a creative, iterative process requiring experts to form hypotheses and execute multi-step conceptual shifts. While Large Language Models (LLMs) show promise in automating this loop, they…
We develop a reinforcement learning based search assistant which can assist users through a set of actions and sequence of interactions to enable them realize their intent. Our approach caters to subjective search where the user is seeking…
Power has become a central bottleneck for AI inference. This problem is becoming more urgent as agentic AI emerges as a major workload class, yet prior power-management techniques focus almost entirely on single-turn LLM serving. Our…
Agentic systems offer a potential path to solve complex clinical tasks through collaboration among specialized agents, augmented by tool use and external knowledge bases. Nevertheless, for chest X-ray (CXR) interpretation, prevailing…
IMACT-CXR is an interactive multi-agent conversational tutor that helps trainees interpret chest X-rays by unifying spatial annotation, gaze analysis, knowledge retrieval, and image-grounded reasoning in a single AutoGen-based workflow. The…
In human conversation, empathic dialogue requires nuanced temporal cues indicating whether the conversational partner is paying attention. This type of "active listening" is overlooked in the design of Conversational Agents (CAs), which use…
Agentic AI systems that autonomously perform service tasks are entering customer service operations. However, limited evidence exists on how human interventions shape service outcomes when agentic AI failures create both cognitive and…
Agentic artificial intelligence (AI) is an AI paradigm that can perceive the environment, reason over observations, and execute actions to achieve specific goals. Task-oriented communication supports agentic AI by transmitting only the…
Agentic AI (AAI), which extends Large Language Models with enhanced reasoning capabilities, has emerged as a promising paradigm for autonomous edge service scheduling. However, user mobility creates highly dynamic service demands in edge…
Chest X-rays (CXRs) play an integral role in driving critical decisions in disease management and patient care. While recent innovations have led to specialized models for various CXR interpretation tasks, these solutions often operate in…
This paper presents our ongoing work toward developing an enterprise-ready Computer Using Generalist Agent (CUGA) system. Our research highlights the evolutionary nature of building agentic systems suitable for enterprise environments. By…
Agentic visual analytics (VA) represents an emerging class of systems in which large language model (LLM)-driven agents autonomously plan, execute, evaluate, and iterate across the full visual analytics pipeline. By shifting users from…
AI agents are rapidly advancing from passive language models to autonomous systems executing complex, multi-step tasks. Yet their overconfidence in failure remains a fundamental barrier to deployment in high-stakes settings. Existing…
We introduce Cortex, a prototype workflow-aware serving platform designed for agentic workloads. The core principle of Cortex is stage isolation: it provisions dedicated resource pools for each distinct stage of an agentic workflow. This…
New generations of radio access networks (RAN), especially with native AI services are increasingly difficult for human engineers to manage in real-time. Enterprise networks are often managed locally, where expertise is scarce. Existing…
LLM-based agent applications have shown increasingly remarkable capabilities in complex workflows but incur substantial costs and latency due to extensive planning and reasoning requirements. Existing LLM caching techniques (like context…