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While generative artificial intelligence (GenAI) is finding increased adoption in workplaces, current tools are primarily designed for individual use. Prior work established the potential for these tools to enhance personal creativity and…
Autonomous multi-agent AI systems are poised to transform various industries, particularly software development and knowledge work. Understanding current perceptions among professionals is crucial for anticipating adoption challenges,…
Social media clones are AI-powered social delegates of ourselves created using our personal data. As our identities and online personas intertwine, these technologies have the potential to greatly enhance our social media experience. If…
Software practitioners are discussing GenAI transformations in software project management openly and widely. To understand the state of affairs, we performed a grey literature review using 47 publicly available practitioner sources…
Widespread integration of Generative AI tools is transforming white-collar work, reshaping how workers define their roles, manage their tasks, and collaborate with peers. This has created a need to develop an overarching understanding of…
As designers become familiar with Generative AI, a new concept is emerging: Agentic AI. While generative AI produces output in response to prompts, agentic AI systems promise to perform mundane tasks autonomously, potentially freeing…
When generative AI (genAI) systems are used in high-stakes decision-making, its recommended role is to aid, rather than replace, human decision-making. However, there is little empirical exploration of how professionals making high-stakes…
Generative AI (GenAI) is changing the nature of knowledge work, particularly for Product Managers (PMs) in software development teams. While much software engineering research has focused on developers' interactions with GenAI, there is…
In social service, administrative burdens and decision-making challenges often hinder practitioners from performing effective casework. Generative AI (GenAI) offers significant potential to streamline these tasks, yet exacerbates concerns…
Effective workplace communication is essential for managerial success, yet many managers lack access to tailored and sustained training. Although AI-assisted communication systems may offer scalable training solutions, little is known about…
Workforce transformations are difficult to forecast and costly to mismanage. In particular, the integration of artificial intelligence into knowledge work currently affects a substantial share of the global workforce, yet this transition…
Despite the potential of generative AI (GenAI) design tools to enhance design processes, professionals often struggle to integrate AI into their workflows. Fundamental cognitive challenges include the need to specify all design criteria as…
Most AI systems today are designed to manage tasks and execute predefined steps. This makes them effective for process coordination but limited in their ability to engage in joint problem-solving with humans or contribute new ideas. We…
Collaboration is a crucial part of computing education. The increase in AI capabilities over the last couple of years is bound to profoundly affect all aspects of systems and software engineering, including collaboration. In this position…
An increasing number of news and research articles report that AI adoption is allowing professionals to blur and extend the boundaries of their corporate roles. With the goal of understanding how work processes might be changing in an…
With the rise of generative AI, industry interest in software agents is growing. Given the stochastic nature of generative AI-based agents, their effective and safe deployment in organizations requires robust governance, which can be…
With recent advancements in multi-agent generative AI (Gen AI), technology organizations like Microsoft are adopting these complex tools, redefining AI agents as active collaborators in complex workflows rather than as passive tools. In…
The integration of Generative Artificial Intelligence (AI) into autonomous machines represents a major paradigm shift in how these systems operate and unlocks new solutions to problems once deemed intractable. Although generative AI agents…
There is a growing proliferation of AI systems designed to mimic people's behavior, work, abilities, likenesses, or humanness -- systems we dub AI automatons. Individuals, groups, or generic humans are being simulated to produce creative…
The rise of Generative AI (GenAI) is reshaping how workers contribute to shared projects. While workers can use GenAI to boost productivity or reduce effort, managers may use it to replace some workers entirely. We present a theoretical…